Systems Change - Publications - Faculty & Research

01 Mar 2006
News

Back to School

resources department from a paper-pushing backwater to an entity that is strategically incorporated into the district’s overall mission. “One observation that we made early in PELP is that school systems have essentially not View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services

16 Nov 2011
News

Are Humans Cost-Effective?

(once a characteristic of living things only, right?) in its answer. It assessed the situation, took a calculated risk, and bet just enough to win. Game, set, and match—$53,601 to $42,399—to the still-undefeated Wired One. (Dollars are just a figure of speech here; no... View Details

Keywords: Garry Emmons

08 Feb 2011
First Look

First Look: Feb. 8

other factor for the great influence it has enjoyed in American society—have changed significantly from the era when the earliest schools were founded up until the present day. Thus the institution that came to be the major influence on... View Details

Keywords: Sean Silverthorne

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

experience in the for-profit sector? Mario Morino: My background was in the IT industry, working in systems management, which is fundamentally about tracking the performance and integrity of large computing platforms. What I experienced... View Details

Keywords: by Julia Hanna

24 Sep 2007
Research & Ideas

The FDA: What Will the Next 100 Years Bring?

and business. My plan is to compare internationally the legal and regulatory limits countries put on the ability to commercialize health information and what this tells us about the prospects for global health-care businesses. I have been observing that View Details

Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health

22 Jul 2020
Blog Post

Why We Started the HBS Black Investment Club

relationships perpetuates a system of gate-keeping that is almost designed to keep Black investors out.” Take private equity, for example - everyone knows Robert Smith, Founder of Vista Equity, but how many other senior Black private... View Details

01 Feb 2001
News

Books

world. Kanter believes that attaining this higher level requires "deep systemic change ...and a deeper emphasis on human skills that build meaningful community out of mere connections." Based on a landmark... View Details

Keywords: books; research; Publishing Industries (except Internet); Information

29 Sep 2008
Research & Ideas

How Economics May Lead to Better Football Games

College football fans may strenuously argue the specifics of play, but there is little doubt the quality of championship bowls they watch is higher than in years past. Does that mean players now pass, run, and tackle with more skill, strength, and precision?... View Details

Keywords: by Sarah Jane Gilbert; Sports

05 May 2003
Research & Ideas

What It Takes to Restore Trust in Business

professionalism. Those are missing now, and those are exactly the qualities that are needed before we'll see any significant change in the prevailing lack of trust, he said. Our securities industry is broken. It's in terrible shape.— D.... View Details

Keywords: by Martha Lagace; Financial Services

20 Jan 2010
First Look

First Look: Jan. 20

self-report of a licensee. Self-reporting gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit... View Details

Keywords: Martha Lagace

10 Jan 2008
Sharpening Your Skills

Sharpening Your Skills: Operations Management

and improvements, the service industries in general are a long way behind manufacturing. Not all lean manufacturing ideas translate from factory floor to office cubicle. A lean operating system alters the way a company learns through... View Details

01 Dec 1996
News

October Reunions Break Records, Strengthen Ties

"Nothing I taught you about technology in management information systems has any relevance whatsoever to the world we're living in today," stated F. Warren McFarlan, the School's senior associate dean for External Relations, in his... View Details

Keywords: Mary Jane Higgins; photos by Brooks Kraft

01 Mar 2004
News

Reforming Company Boards

Solutions for Better Corporate Governance (Bloomberg Press) emphasizes accountability, transparency, performance measurement, and a strong system of checks and balances in its practical approach to reform. Why did you write this book?... View Details

Keywords: Corporate Services

25 Aug 2022
News

The Exchange: The Road Ahead for Crypto

to actually spend it, so no one’s playing the game, which then destroys value. And if it’s too liquid, then there’s suddenly too much of it in play, it loses all the value, and the game’s economic system collapses. It’s a very careful... View Details

Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance

05 Oct 2017
Blog Post

Working as a Software Engineer in Industrial Technology

manufacturing and industrial space. A recurring theme among them was the way in which each had led their companies through massive technological changes, with everything from automation to analytics and software systems implementation.... View Details

Keywords: Technology

31 Jan 2024
Blog Post

Career Advice from the Guests of the HBS Climate Rising Podcast

about policies, regulations, systems of change, certification schemes, and the impacts that they are having on different sectors and stakeholder groups. It’s critical to understand how a change in one... View Details

01 Mar 2017
News

Promoting a Deeper Understanding

Sherri and Jed (MBA 1975) Bullard One of HBS’s greatest strengths, says Jed Bullard (MBA 1975), is that it trains students to appreciate different perspectives, in particular, how people brought up in different countries, cultures, and political View Details

02 Mar 2010
First Look

First Look: March 2

Working PapersEquity-Debtholder Conflicts and Capital Structure Authors:Bo Becker and Per Strömberg Abstract We use an important legal event as a natural experiment to examine equity-debt conflicts in the vicinity of financial distress. A 1991 Delaware bankruptcy... View Details

Keywords: Martha Lagace

01 Jul 2002
Research & Ideas

What it Takes to Lead Through Turmoil

and experiments throughout the company, pursuing systemic and lifestyle shifts that remake the fabric of the firm. Ideas for change and experimentation do not descend from the top down, but rather emerge... View Details

Keywords: by Sean Silverthorne

May 16, 2016
Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch

Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details

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