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  • December 2008 (Revised February 2010)
  • Case

ViniBrasil: New Latitude Wines

By: David E. Bell, Marcos Flava Neves, Luciano Thome e Castro and Mary Louise Shelman
ViniBrasil is a small wine venture in Brazil started by a top Portuguese wine company, Dao Sul. ViniBrasil grows its grapes in a novel environment (close to the equator) using innovative management practices such as controlled irrigation and year-round harvesting.... View Details
Keywords: Agribusiness; Global Strategy; Innovation and Invention; Management Practices and Processes; Demand and Consumers; Competition; Agriculture and Agribusiness Industry; Food and Beverage Industry; Brazil
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  • October 2008
  • Article

Organizational Responses to Environmental Demands: Opening the Black Box

By: Magali Delmas and Michael W. Toffel
This paper combines new and old institutionalism to explain differences in organizational strategies. We propose that differences in the influence of corporate departments lead their facilities to prioritize different external pressures and thus adopt different... View Details
Keywords: Environmental Sustainability; Management Practices and Processes; Decisions; Adoption
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  • 10 Jul 2000
  • Research & Ideas

IT Links for Boundaryless Companies

That includes, especially, an understanding of the open standards process through which the Internet was built, with engineers stacking one set of open protocols on top of another from the physical—how you plug the wires together—through... View Details
Keywords: by Kenneth Liss
  • March 1994
  • Case

Intel Corp.: Leveraging Capabilities for Strategic Renewal

By: Christopher A. Bartlett and Ashish Nanda
Traces the history of Intel from its earliest days as a technology-driven memory company to its emergence as an increasingly market-focused microprocessor company with emerging systems capabilities. The focus is on the strategic, organizational, and management... View Details
Keywords: Organizational Change and Adaptation; Adaptation; Management Skills; Management Practices and Processes; Strategy; Organizations; Information Technology Industry
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  • 09 Sep 2016
  • News

Marla Malcolm Beck’s Path to CEO

million last year—discusses how she employed strategies from her years as a consultant to her startup work. “What I really learned from those experiences was how to break down even the most complicated View Details
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

threat of increased service competition," says Campbell. Differences Across Markets Customers and companies trade off between price and service. "Every customer has his or her own level of service sensitivity," says Buell. "There's a sorting View Details
Keywords: by Julia Hanna
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

management. That is, for example, roughly 20 percent of employees experience 80 percent of accidents on the job. And roughly 20 percent of customers provide 80 percent of sales. Focused strategies can be based on this kind of information.... View Details
Keywords: by James Heskett
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

requires substantial resources, both in terms of computing power and human capital. Even companies that contract with third-party providers to run pricing algorithms on their websites need significant data storage capacity, processing... View Details
Keywords: by Kristen Senz; Retail
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

officer, chief financial officer, and a senior staff executive) had final authority. This promised a far shorter deliberation process than was typical of the Innovation Board in the second period. 39 The intention of XTV was to align... View Details
Keywords: by Henry Chesbrough
  • January 2007 (Revised November 2007)
  • Case

Organic Growth at Wal-Mart

By: Jan W. Rivkin and Troy Smith
In 2005, an executive vice president at Wal-Mart must decide whether to expand the retailer's selection of organic food. The decision is made in the context of wider attempts to move the giant retailer slightly upscale and to focus on environmental sustainability. View Details
Keywords: Food; Growth and Development Strategy; Product; Business Processes; Environmental Sustainability; Expansion; Retail Industry; United States
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  • September 1998 (Revised February 1999)
  • Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler
Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
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  • 03 Jun 2014
  • News

Share Your Financials to Engage Employees

Keywords: employee engagement; financial openness
  • 01 Apr 2001
  • News

HBS Press Books in Brief

Performance, by Brian Becker, Mark Huselid, and Dave Ulrich, is an ongoing study of nearly three thousand firms that describes a seven-step process for embedding HR systems within the firm’s overall strategy... View Details
Keywords: Publishing Industries (except Internet); Information; Telecommunications; Information; Management of Companies and Enterprises; Management
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

business strategy 101 for most entrepreneurs, so why have so many mobile money service offerings failed? It’s a question being studied by Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. “You would think... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 01 Mar 2010
  • News

How to Spur Prosperity

LERNER: The federal government lacks a clear, rational process for spending $40 billion to boost the nation’s clean-tech industry. Across the decades and around the globe, governments have tried various approaches to kick-starting... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

Skinner III, head of the Atlanta-based consultancy LCS Partners. The article discusses the importance of understanding your ideal customers; the implications for selling, cost management, growth strategy, and organizational relationships; and a View Details
Keywords: by Sean Silverthorne
  • February 2009 (Revised November 2016)
  • Exercise

Congo River Basin Project: Role for Dr. Beni

By: Kathleen L. McGinn, Anne Starks Acosta, Deborah M. Kolb and Cailin B. Hammer
The director of a research coalition and the founder/coordinator of an NGO consortium meet to discuss the possibility of jointly drafting a proposal for an integrated research and development project in the Congo River basin. Approved projects will receive an annual... View Details
Keywords: Decision Choices and Conditions; Negotiation Process; Projects; Research and Development; Non-Governmental Organizations; Cooperation; Congo Basin
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  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

becomes the engine of progress and reform. Improvement feeds on itself. For that process to begin, however, the locus of competition has to shift from "Who pays?" to "Who provides the best value?" Getting there will... View Details
Keywords: by Michael E. Porter; Health
  • 16 May 2018
  • Blog Post

Internship Success: Mutual Growth Brings Intern and Enterprise Together

resonated with the kind of work I wanted to do.” From there, the process unfolded along familiar lines. After a first interview via Skype, Czapski had a follow-up interview three weeks later, than a final set of three interviews in... View Details
Keywords: Technology