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Show Results For
- All HBS Web
(4,576)
- People (9)
- News (1,158)
- Research (2,255)
- Events (47)
- Multimedia (31)
- Faculty Publications (1,135)
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- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
technology at all but with the way you are collecting and using your data, experts say. Although getting your CRM program in order is an essential component of achieving customer loyalty, there's much more... View Details
Keywords: by Jean Ayers
- 01 Dec 2003
- Research & Ideas
Sometimes Success Begins at Failure
commit often substantial resources to vetting new technologies through processes that aim to affirm their viability and marketability (or lack thereof). In doing so, firms reduce the chance that new products... View Details
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
number of researchers and commentators. It is perhaps indicative of the degree to which affluence combined with technology is making it possible to produce View Details
- 04 Oct 2006
- Lessons from the Classroom
Surviving Success: When Founders Must Go
entrepreneur-in-residence Henry McCance (MBA '66) focus on events surrounding the key moment at which a founder hands off his or her "baby" to a new CEO. "In my initial research on founders, I focused on the question of... View Details
- 2010
- Working Paper
The Unbundling of Advertising Agency Services: An Economic Analysis
By: Mohammad Arzaghi, Ernst R. Berndt, James C. Davis and Alvin J. Silk
We address a longstanding puzzle surrounding the unbundling of services occurring over several decades in the U.S. advertising agency industry: What accounts for the shift from bundling to unbundling of services and the slow pace of change? Using Evans and Salinger's... View Details
Keywords: Advertising; Change; Forecasting and Prediction; Cost; Price; Analytics and Data Science; Surveys; Marketing Strategy; Media; Service Operations; Agency Theory; Mathematical Methods; Advertising Industry; United States
Arzaghi, Mohammad, Ernst R. Berndt, James C. Davis, and Alvin J. Silk. "The Unbundling of Advertising Agency Services: An Economic Analysis." Harvard Business School Working Paper, No. 11-039, September 2010.
- November 1990
- Case
Chemplan Corp.: Paint-Rite Division
By: Paul A. Vatter
An exercise with data that allows a discussion of regression analysis as a tool for forecasting and understanding structure. View Details
Vatter, Paul A. "Chemplan Corp.: Paint-Rite Division." Harvard Business School Case 191-090, November 1990.
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
that?' I have found that many people who come into this industry do so for a combination of professional and personal factors," Williams says, adding that he left his job at a technology consulting firm... View Details
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- October 1, 2021
- Article
An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.
By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio
Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details
Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods
Balk, B.M., M.R. De Koster, Christian Kaps, and J.L. Zofio. "An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance." Art. 126261. Applied Mathematics and Computation 406 (October 1, 2021).
- 29 Sep 2011
- Sharpening Your Skills
Sharpening Your Skills: Leveraging Intellectual Property
File-Sharing and Copyright Researchers Felix Oberholzer-Gee and Koleman Strumpf argue that file-sharing technology has not undermined the... View Details
Keywords: Re: Multiple Faculty
- 06 Apr 2009
- Research & Ideas
Cheers to the American Consumer
electronic gizmos dominate Christmas gift sales, and senior citizens find renewed connectivity with far-flung families by going online. Americans know technology adds value to daily life. These traits apply... View Details
Keywords: by John Quelch
- 2013
- Article
Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews
By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca. "Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews." Proceedings of the Conference on Empirical Methods in Natural Language Processing (2013): 1443–1448.
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
weakening both consumer confidence and the consumer spending—much of it on credit—that has been buoying the U.S. economy. Companies should bear eight factors in mind when making their marketing plans for 2008 View Details
Keywords: by John Quelch
- June 2014
- Supplement
Intuit Inc.: Project AgriNova PowerPoint Supplement
In late 2008, a team from Intuit's office in Bangalore, India, is evaluating an opportunity to launch a new venture that would use SMS to deliver crop price information to farmers in India. The case describes the structure of Indian agriculture and the problems... View Details
Keywords: Corporate Venturing; Entrepreneurship; Research; Business Ventures; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Bangalore
Eisenmann, Thomas R. "Intuit Inc.: Project AgriNova PowerPoint Supplement." Harvard Business School PowerPoint Supplement 814-125, June 2014.
- December 1991 (Revised February 1992)
- Case
Dayton Electric Corp.
Concerns a product redesign decision for one of the company's most successful motor products, its rectified power, medium D-C motor, the RPM. A one-year redesign program has proposed a design that comes close to meeting its stated cost and performance goals, but at the... View Details
Keywords: Product Design; Strategic Planning; Research and Development; Business Divisions; Decisions; Forecasting and Prediction; Product Development; Technological Innovation; Machinery and Machining; Manufacturing Industry; Ohio
Wheelwright, Steven C. "Dayton Electric Corp." Harvard Business School Case 692-071, December 1991. (Revised February 1992.)
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
recently wrote a book about it: Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, to be published April 21. Although facilities managers might think they’re saving a few dollars on... View Details
- 13 Jan 2003
- Research & Ideas
Making Biotech Work as a Business
technologies for drug discovery.) And patients with previously unmet medical needs can now get treatments that were not available before. That should be inspiring, he reminded the audience. Economic... View Details
- 2023
- Working Paper
PRIMO: Private Regression in Multiple Outcomes
By: Seth Neel
We introduce a new differentially private regression setting we call Private Regression in Multiple Outcomes (PRIMO), inspired the common situation where a data analyst wants to perform a set of l regressions while preserving privacy, where the covariates... View Details
Neel, Seth. "PRIMO: Private Regression in Multiple Outcomes." Working Paper, March 2023.
- May 2020
- Teaching Note
Bayer Crop Science
By: David E. Bell, Michael Norris and Mel Martin
Teaching Note for HBS Case No. 520-055. View Details
- 16 Aug 2006
- Research & Ideas
Is MySpace.com Your Space?
Harvard Business School and an expert on interactive advertising, to give us a quick overview of the MySpace phenomenon. Deighton was the founding co-editor of the Journal of Interactive Marketing, which reports scholarly View Details