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  • All HBS Web  (3,430)
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    • News  (455)
    • Research  (2,487)
    • Events  (11)
    • Multimedia  (13)
  • Faculty Publications  (1,532)
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  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

modernization of the ecosystem, not just one enterprise. This often requires structuring a special purpose vehicle that can manage shared risks and returns. Buy-in. The company must obtain buy-in of regional... View Details
Keywords: by Michael Blanding
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
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Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.)
  • October 1989 (Revised May 1990)
  • Case

Jaguar plc--1984

By: Timothy A. Luehrman and William Schiano
A vehicle for analyzing the exposure of operating cash flows to exchange rate changes. Considers the value of Jaguar plc at the time of its privatization and share offering in 1984. Jaguar is a major exporter from the United Kingdom and the United States is therefore... View Details
Keywords: Change; Cash Flow; Currency Exchange Rate; Risk Management; Privatization; Valuation; Auto Industry; United Kingdom; United States
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Luehrman, Timothy A., and William Schiano. "Jaguar plc--1984." Harvard Business School Case 290-005, October 1989. (Revised May 1990.)
  • March 2022
  • Article

From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

By: Siobhan O'Mahony and Rebecca Karp
When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details
Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management
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O'Mahony, Siobhan, and Rebecca Karp. "From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?" Strategic Management Journal 43, no. 3 (March 2022): 530–562.
  • September 2011
  • Teaching Note

Growing Pains at Stroz Friedberg (TN)

By: David A. Garvin
Teaching Note for 311008. View Details
Keywords: Risk Management; Growth and Development; Revenue; Organizational Culture; Organizational Structure; System; Transformation; Consulting Industry
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Garvin, David A. "Growing Pains at Stroz Friedberg (TN)." Harvard Business School Teaching Note 312-058, September 2011.
  • February 2008
  • Teaching Note

The Big Easy, Not So Easy (TN)

By: Nicolas P. Retsinas and Ben Creo
Teaching Note for [208068]. View Details
Keywords: Projects; Risk Management; Partners and Partnerships; Natural Disasters; Contracts; Buildings and Facilities; Housing; New Orleans
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Retsinas, Nicolas P., and Ben Creo. "The Big Easy, Not So Easy (TN)." Harvard Business School Teaching Note 208-084, February 2008.
  • October 1998
  • Background Note

Welfare-to-Work Information and Statistics

By: Rosabeth M. Kanter and Ellen Pruyne
Summarizes information on the national issue of hiring people from the welfare roles. Organized by topics relevant to business, this note reviews research findings and statistics and poses questions to assist business decision-makers in assessing a company's current or... View Details
Keywords: Decision Choices and Conditions; Recruitment; Risk Management; Planning; Programs; Research; Welfare
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Kanter, Rosabeth M., and Ellen Pruyne. "Welfare-to-Work Information and Statistics." Harvard Business School Background Note 399-064, October 1998.
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

cultivators, especially on public lands. This reduced the costs of tenure insecurity. Political constraints prevented the government from subsidizing land reforms to a greater degree. Download the paper: http://www.hbs.edu/research/pdf/09-023.pdf Quality View Details
Keywords: Sean Silverthorne
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

support the creation of highly differentiated products. It also deals with issues of change in an already successful context, and of managing highly creative staff who are vital to a company's business model. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 07 Oct 2013
  • Research & Ideas

The Case for Combating Climate Change with Nuclear Power and Fracking

a path to the future.” Lassiter, the Senator John Heinz Professor of Management Practice in Environmental Management, has spent several years studying the intersection between entrepreneurial finance and environmental concerns. He... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

being able to put the team in place," as she put it, Polished could not take root. But by last December, Polished seemed closer to its initial destination. Rhyne had secured a lease at Boston's Logan Airport, begun building the first Polished center, added an... View Details
Keywords: by John S. Rosenberg
  • June 2014
  • Case

The Kursk Submarine Rescue Mission — Short Film

By: Anette Mikes and Tom Ryder
During a military exercise in August 2000, a state-of-the-art Russian nuclear submarine, the Kursk, sank in the Barents Sea, triggering global media attention and an international rescue effort.
In addition to Russia's Northern Fleet, two other organizations got... View Details
Keywords: Risk Management; Groups and Teams; Crisis Management
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Mikes, Anette, and Tom Ryder. "The Kursk Submarine Rescue Mission — Short Film." Harvard Business School Multimedia/Video Case 114-709, June 2014.
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

products next to Apple’s own products such as charging cables. Anker has also managed to partner with offline retailers Best Buy, Costco, Target, and Walmart and sell through their channels. Through this strategy, Anker has View Details
Keywords: by Feng Zhu; Technology; Information Technology
  • April 2012
  • Article

Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time

By: Chi-Ying Cheng, Roy Y.J. Chua, Michael W. Morris and Leonard Lee
This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining... View Details
Keywords: Management Practices and Processes; Performance; Problems and Challenges; Groups and Teams; Risk and Uncertainty; Culture; Value
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Cheng, Chi-Ying, Roy Y.J. Chua, Michael W. Morris, and Leonard Lee. "Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time." Journal of Organizational Behavior 33, no. 3 (April 2012): 389–411.
  • October 2000 (Revised June 2002)
  • Supplement

Nick Fiore: Healer or Hitman? (B)

By: Clayton M. Christensen and Tara Donovan
Supplements the (A) case. View Details
Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions
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Christensen, Clayton M., and Tara Donovan. "Nick Fiore: Healer or Hitman? (B)." Harvard Business School Supplement 601-063, October 2000. (Revised June 2002.)
  • June 2010
  • Supplement

FoldRite Furniture Company: Planning to Meet a Surge in Demand, Spreadsheet Supplement (Brief Case)

By: Steven C. Wheelwright and Afarin Bellisario
Keywords: Manufacturing; Production Capacity; Production Scheduling; Risk Management; Production; Performance Capacity; Manufacturing Industry
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Wheelwright, Steven C., and Afarin Bellisario. "FoldRite Furniture Company: Planning to Meet a Surge in Demand, Spreadsheet Supplement (Brief Case)." Harvard Business School Spreadsheet Supplement 104-557, June 2010.
  • March 2021 (Revised August 2021)
  • Case

Nayana Mawilmada: Transforming Urban Development in Sri Lanka

By: Joshua D. Margolis and Mahima Rao-Kachroo
In February 2018, Nayana Mawilmada (Nayana), investment head for the Sri Lankan government’s ambitious $40 billion Megapolis project, must weigh an attractive job offer to move from the public sector to the private sector. A massive government project aimed at... View Details
Keywords: Change Management; Transformation; Decision Making; Public Sector; Experience and Expertise; Strategic Planning; Work-Life Balance; Transportation; Risk and Uncertainty; Power and Influence; Personal Development and Career; Real Estate Industry; Rail Industry; Transportation Industry; South Asia; Sri Lanka; Boston; Virginia; United States
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Margolis, Joshua D., and Mahima Rao-Kachroo. "Nayana Mawilmada: Transforming Urban Development in Sri Lanka." Harvard Business School Case 421-065, March 2021. (Revised August 2021.)
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

believe those who claim to have definitive answers to these big questions. The data to answer most corona virus questions with certainty doesn’t exist. We won’t know for five years if immunity lasts five years. We can’t understand mutation without history. No one knows... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

Harvard Business School Case 517-014 Godrej Agrovet Ltd (GAVL) Nadir Godrej, chairman, and B. Yadav, managing director of Godrej Agrovet Ltd (GAVL), grapple with the challenge of growing their cattle feed business—should they integrate... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

individual's portfolio to his or her age (young investors should take more risk with stocks) and attitudes toward risk (conservative investors should hold more cash). Research done by Harvard Business School... View Details
Keywords: by Ann Cullen
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