Publications

April 1999 (Revised October 2001)
Case

Motive Communications

By: Jeffrey F. Rayport, Marco Iansiti, Myra M. Hart, William W Chan and Find Findsen

The founders of Motive Communications, Inc., a recent start-up dedicated to reinventing the support chain involved in the delivery of information technology support services, put in place a development process hinged on extensive customer feedback. As part of this, a... View Details

Keywords: Business Startups; Customer Relationship Management; Risk and Uncertainty; Information Technology Industry

March 1992
Case

Amgen, Inc.: Planning the Unplannable

By: Nitin Nohria

By the early 1990s, Amgen--a pharmaceutical company started little over a decade ago as Applied Molecular Genetics--was within range of becoming a billion-dollar company. With two extremely successful biotechnology drugs on the market, Amgen stood as the largest and... View Details

Keywords: Growth and Development Strategy; Strategic Planning; Success; Risk and Uncertainty; Pharmaceutical Industry

13 Nov 2006
Research & Ideas

Science Business: What Happened to Biotech?

the industry, and what lessons managers might learn from an industry in structural disharmony. Sean Silverthorne: Biotech has not lived up to its expectations, either in providing outstanding returns for investors or improving R&D... View Details

Keywords: by Sean Silverthorne; Biotechnology

February 2001 (Revised December 2010)
Case

Kenan Systems

By: Joseph L. Bower, James Weber and Sonja Ellingson Hout

Kenan Sahin has built a very successful company using a unique business model and a unique organization and culture. Success has brought important risks, but logical options such as sale, partnering, or going public threaten the culture and hence the business. View Details

Keywords: Business Model; Innovation and Management; Growth and Development Strategy; Risk Management; Organizational Culture

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

forthcoming Management Science Patent Trolls: Evidence from Targeted Firms By: Cohen, Lauren, Umit Gurun, and Scott Duke Kominers Abstract—We provide the first large-sample evidence on the behavior and impact of nonpracticing entities... View Details

Keywords: Dina Gerdeman

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that... View Details

Keywords: by Carmen Nobel; Energy; Utilities

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

example, he argues, fashion industry competitors could agree among themselves to collectively manage resources to reduce the water pollution caused by their manufacturing processes. The beef industry could agree to collaborate on... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

May 2010
Column

Block-by-Blockbuster Innovation

By: Rosabeth Moss Kanter

Executives often find themselves debating the merits of incremental innovations versus game-changers, but that's a false dichotomy, says HBR columnist Rosabeth Moss Kanter. Even if a company is lucky enough to come up with the next Kindle, Swiffer, or smartphone,... View Details

Keywords: Innovation and Management; Resource Allocation; Product; Business Processes; Risk and Uncertainty

Find at Harvard

July 1998
Teaching Note

Hawthorne Plastics, Inc. TN

By: Paul W. Marshall, John S. Hammond and William L Berry

Teaching Note for (9-171-004). View Details

Keywords: Risk and Uncertainty; Production; Cost; Quality; Theory; Management Practices and Processes; Decisions

02 Sep 2014
Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

results indicate that public benefits provide risk assurance among start-up employees, too. "Let's say I have a comfortable management position at a large firm, but I'm thinking of taking a chance on... View Details

Keywords: by Carmen Nobel; Health

September 2024
Supplement

Red Hen Baking Company (B)

By: Richard S. Ruback and Royce Yudkoff

Pre-abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: This (B) case supplement is designed for use by faculty only to support classroom instruction in conjunction with "Red... View Details

Keywords: Entrepreneurship; Financial Strategy; Financial Management; Buildings and Facilities; Finance; Food; Risk Management; Risk and Uncertainty; Growth and Development Strategy; Food and Beverage Industry; United States; Vermont

2005
Class Lecture

Organizational Learning in the Face of Ambiguous Threats

By: Amy C. Edmondson, Michael A. Roberto and Richard M.J. Bohmer

Keywords: Learning; Risk and Uncertainty; Crisis Management; Organizational Culture; Organizational Structure; Groups and Teams

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

more risk in projects by limiting their use of “cost-plus” agreements, which make it easier to overcharge government agencies, according to researchers. This renegotiation of contractual terms allows the agency to hedge its bet with a... View Details

Keywords: by Kristen Senz; Service; Construction

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

March 2011 (Revised April 2011)
Case

Gold in 2011: Bubble or Safe Haven Asset?

By: Robin Greenwood and Benjamin Steiner

Case explores the pricing of gold in 2011. Is the pricing justified or are we in a speculative bubble? What data are useful in determining a view on this question? View Details

Keywords: Inflation and Deflation; Money; Asset Management; Investment; Price Bubble; Policy; Risk Management