Publications

Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America

08 Feb 2011
First Look

First Look: Feb. 8

interconnections to form within existing systems—and there seems to be a rising frequency of such events. Since we inhabit an increasingly tightly interconnected global collection of such systems, finding ways to reduce and to manage... View Details

Keywords: Sean Silverthorne

Web

Published Materials - Creating Emerging Markets

Published Materials 26 Nov 2024 Hachette Book Group The Enduring Enterprise: How Family Businesses Thrive in Turbulent Conditions 18 SEPT 2023 Book Faculty Research Precarious Ties: Business and the State in Authoritarian Asia By: Meg Rithmire 06 Apr 2023 View Details

June 2017 (Revised September 2021)
Case

Sales Misconduct at Wells Fargo Community Bank

By: Suraj Srinivasan, Dennis W. Campbell, Susanna Gallani and Amram Migdal

Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

Operations Management unit at Harvard Business School. “They didn’t know it would turn out to be a multibillion dollar industry.” “By definition, when an investor makes an investment, it changes the probability of success” In a new... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

Web

Strategy Awards & Honors - Faculty & Research

Fellowship in 2015. Andy Wu : Received a 2015 Russell Ackoff Doctoral Student Fellowship at the Wharton Risk Management and Decision Processes Center. Andy Wu : Winner of Social Enterprise at Goizueta... View Details

06 May 2014
First Look

First Look: May 6

demonstrates that the effectiveness of the 75% contingent match extends to one-time donations. We discuss the practical and theoretical implications of contingent matches for managers and academics. Publisher's link:... View Details

Keywords: Sean Silverthorne

October 2001 (Revised March 2006)
Case

Chad-Cameroon Petroleum Development and Pipeline Project (A), The

By: Benjamin C. Esty and Carrie Ferman

On June 6, 2000, the World Bank's and IFC's board of directors was scheduled to vote on whether to approve funding for the $4 billion Chad-Cameroon Petroleum Development and Pipeline project. Although the project presented a unique opportunity to alleviate poverty in... View Details

Keywords: Risk Management; Negotiation; Ethics; Social Issues; Economic Sectors; Investment; Cost vs Benefits; Project Finance; Developing Countries and Economies; Corporate Finance; Mining Industry; Chad; Cameroon

Web

Summer Associates | Social Enterprise | Harvard Business School

Experience Feedback from students and employers has helped us identify some key elements for a successful experience: A high level of responsibility with significant chance to explore issues of management in social enterprise A clear... View Details

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

In March 2010, CEO Hiroshi Mikitani (HBS MBA '93) stood in front of his employees at online retail giant Rakuten's Tokyo headquarters and dropped a bomb: all 7,100 workers would have two years to become proficient in English—the "language of business"—or... View Details

Keywords: by Kim Girard

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

framework can serve as the cornerstone of both effective management and sound governance. Key Learnings · A sophisticated governance system is necessary in a complex capitalistic economy to ensure that capital funds the best ideas. The... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

January 2021 (Revised July 2022)
Case

Snapp: Scaling Under Sanctions in Iran (A)

By: Meg Rithmire and Gamze Yucaoglu

The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, find out about Apple’s and Google’s decisions to remove all Iranian apps from their respective application stores.
The case... View Details

Keywords: Sanctions; Change Management; Disruption; Volatility; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Government and Politics; International Relations; National Security; Risk Management; Crisis Management; Transportation Industry; Iran; Middle East

29 Jun 2007
First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of time and money that a large-scale... View Details

Keywords: Martha Lagace

09 Dec 2008
First Look

First Look: December 9, 2008

contractual, reputational, and legal risks to overcome in making the project a success. Given these risks, Enterprise is unsure whether to rebuild in New Orleans at all and whether to renovate the site or redevelop it into a mixed-income... View Details

Keywords: Martha Lagace

25 Jul 2006
First Look

First Look: July 25, 2006

description of the economic conditions in apartheid and post-apartheid South Africa, then details the BEE Commission, and finally narrates Charnley's story. Download working paper: http://www.hbs.edu/research/pdf/06-057.pdf Managing... View Details

Keywords: Sean Silverthorne

April 1993 (Revised December 1994)
Case

Lehman Brothers and the Securitization of American Express Charge-Card Receivables

By: Andre F. Perold and Kuljot Singh

In early 1992, Lehman Brothers had received a mandate from its affiliate, American Express Travel Related Services (TRS) Co., to securitize a portion of its consumer charge-card receivables portfolio. It is now July 22, and Lehman and TRS have just returned from a... View Details

Keywords: Risk and Uncertainty; Credit Cards; Financial Instruments; Stocks; Asset Pricing