Reflectiveness - Publications - Faculty & Research

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

integration. The cases also focus on general managers from companies around the globe in an effort to mirror the international mix of participants. "We try to have cases that reflect the people in the group. More importantly, we... View Details

Keywords: by Martha Lagace

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

our values." (By the timing of his actions, he also illustrated one problem of managing the brilliant jerk—the event occurred 12 years after Welch assumed the role of CEO. My conclusions in the past have reflected those of leaders... View Details

Keywords: by James Heskett

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

information about Critical Mass and Liquid. A note to readers James Heskett reflects on 20 years of writing his monthly business management column for HBS Working Knowledge. View Details

Keywords: by James Heskett

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

01 Mar 2023
News

Toward a Life Well Lived

students plan more intentionally for the path ahead, navigate the bumps that arise, and stay true to their values, Perlow created a second-year course, Crafting Your Life: The Tactics and Practices of the First 10 Years Post-MBA. “What I want us to think about is, are... View Details

Keywords: Jennifer Gillespie; Educational Support Services; Educational Services

13 May 2019
Blog Post

The Many Facets of Becoming a Mother at HBS

on some weekend trips or crazy startups, I had an incredibly rich experience at HBS. Remember that everyone is making tradeoffs (the folks who are busy trying to get a job in PE aren’t having much fun or starting companies either!) and use your time at HBS to really... View Details

03 Jun 2020
Blog Post

How to Thrive as a Remote Manager and Employee

projects to allow time for reflection and utilize meeting time most effectively Encourage employees to “unplug.” Set expectations for standard work times across time zones. Related Resources White Paper The New Rules for Remote Work:... View Details

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

learned first-hand about this inequity as a child in Philadelphia’s public schools. During a recent interview with Manny Maceda, Bain & Company’s worldwide managing partner, Frazier reflected on his experience: “My younger sister and... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

15 Dec 2003
Research & Ideas

The New Global Business Manager

knowledge, and expertise—the key resources required in the development and diffusion of innovation worldwide. So this increasingly important capability really is about using one's global presence to promote worldwide innovation and learning. Now these three strategic... View Details

Keywords: by Cynthia Churchwell

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

the monitoring of his own paper's download counts as "like crack for me." Historically, SSRN allowed unlimited downloads of papers, and most of those downloads were reflected in the reported download count on each paper's web page. It... View Details

Keywords: by Carmen Nobel

03 Nov 2021
Blog Post

Recent Grad Reflections: From Being Cold Called to Becoming a Case Protagonist

committed to ensuring that inclusivity and diversity (in terms of student body, faculty composition, case protagonists, and much more) is the foundation of the HBS experience. While there is still a long way to go on this front, I am excited for the students of today... View Details

Portrait Project

Phil Black

pleasures. April 2006: Reflections on my essay from 2002 One of the many changes that has occurred is that I've become a San Diego Firefighter. I went from a job as a high-net-worth financial planner for Goldman Sachs in San Francisco, to... View Details

06 Jun 2008
What Do You Think?

Why Don’t Managers Think Deeply?

rises to the top levels are very productive and very diligent individuals who tend not to reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand,... View Details

Keywords: by Jim Heskett

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

into these questions, we studied four organizations selected to reflect a wide range of attributes—for-profit and nonprofit, large and small, North American and European. We asked people to indicate how often they had work-related... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

24 Jan 2011
HBS Case

Terror at the Taj

what it would be like to have people confront the trauma again. We objectify it, keep emotion at a distance, but after 15 minutes of questions with a video camera in a darkened room, there are deeper, more personal reflections of what... View Details

Keywords: by Julia Hanna; Accommodations

09 Jun 2008
Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

firms to focus on their IP? A: In many nations, intellectual property has become increasingly important. In part, this change has reflected the changing mixture of the economy, with the development of knowledge-intensive industries such... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

Profile

Dilan Gomih

Although trading was “an incredible experience that forced me to be detail oriented and whet my appetite for risk," Dilan felt called to leadership. Reflecting upon her work experience—in trading, media, and wellness instruction—she... View Details

Keywords: Financial Services; Entertainment/Media

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

belonging to a certain ethnicity to isolate distinctively Asian names. Because most guests leave reviews, the researchers say they can accurately reflect the number of bookings a host is getting. The researchers then compared the change... View Details

Keywords: by Pamela Reynolds; Technology; Travel

01 Jan 2013
News

Thai Lee, MBA 1985

tech company, while parenting two children (now 15 and 10). In 1989 Lee and her then husband purchased Software House, a small, unsuccessful software sales company. Within a year she had changed the name to SHI International, reflecting... View Details

Keywords: Susan Young

Web

Sustainable Investing Course | HBS Online

Wrap-Up Featured Exercises Categorize business model characteristics and environmental, social, and governance criteria Reflect on challenges and opportunities of sustainability strategies 5 hrs Module 2 Public Equities Understand the... View Details

Publications