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  • 28 Mar 2024
  • News

Rooms with a View

creating a talent pipeline and reducing turnover by as much as 40 percent. Rating an employee’s individual performance is a complicated question, Mirza explains, because of the variables inherent in the hospitality industry. A manager who... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

substantially different attrition rates among competitors. Companies with healthy, high-commitment, high-performance cultures—such as Southwest Airlines, Johnson & Johnson, and Enterprise Rent-A-Car—have had comparatively less... View Details
Keywords: by Michael Beer
  • 13 Dec 2022
  • Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

as well as the majority groups.” When a Black- or Hispanic-owned fund performs above average, it is able to raise funds at the same rate as white firms. But if its performance is poor, it is punished more harshly. Lerner and colleagues... View Details
Keywords: by Pamela Reynolds; Financial Services
  • 21 Jan 2011
  • Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats
  • Research Summary

The Real Exchange Rate, Innovation and Productivity

By: Laura Alfaro
We evaluate manufacturing firms' responses to changes in the real exchange rate (RER) using detailed firm-level data for a large set of countries for the period 2001-2010. We uncover the following stylized facts about regional variation of manufacturing firms'... View Details
  • Research Summary

Buyers, Sellers, Manufacturers in China’s Emerging Market around 1900

Ever since the economic reforms in the post-Mao period China’s economy as an emerging market has attracted much interest. However, we tend to forget that China was already an emerging market at the turn of the 19th century, if not earlier. This... View Details

  • September 2019 (Revised May 2021)
  • Case

pymetrics: Early Days

By: John R. Wells and Benjamin Weinstock
In 2013, CEO Frida Polli was contemplating the next steps for her start-up business, pymetrics. After receiving her PhD in neuropsychology and MBA from HBS, she was determined to put her scientific and academic knowledge to work to build a business solving real world... View Details
Keywords: BrainTech; Psychology; Hiring; Games; Entrepreneur; Start-up; Start-up Growth; Strategic Change; Strategy Formulation; Recruiting; Corporate Culture; Hiring Of Employees; Start-ups; Startup; Startups; Recruitment; Selection and Staffing; Business Startups; Strategy; Competition; Organizational Culture
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  • 2019
  • Working Paper

Golden Opportunity? Voluntary Sustainability Standards for Artisanal and Small-scale Gold Mining and the United Nations Sustainable Development Goals

By: Kristin Sippl
While much is known about voluntary sustainability standards' contributions to certain issues in certain sectors, less is known about their contributions to the realization of the United Nations Sustainable Development Goals (SDGs). This paper helps balance the... View Details
Keywords: Sustainability Standards; Gold; Certification; Eco-labeling; International Law; Extractive Industries; Fair Trade; United Nations; Sustainable Development; Environmental Sustainability; Standards; Adoption; Governance; Global Range; Luxury; Mining Industry
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  • Article

Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

By: Corinne Bendersky and Kathleen L. McGinn
Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
Keywords: Framework; Knowledge Dissemination; Research; Organizations; Negotiation; Information Publishing
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  • 07 Jul 2021
  • Book

Good News for Disgraced Companies: You Can Regain Trust

take this seriously, it can be done." “Michelin wasn’t just being collaborative for the sake of being collaborative,” Sucher and Gupta write. “Its instincts were excellent.” Michelin is once again known for its restaurant ratings and... View Details
Keywords: by Lane Lambert
  • 30 May 2024
  • News

How to Have Effective Conversations

Apple, Spotify, and wherever you get your favorite podcasts. And if you could take a moment to rate and review us, we’d be grateful. For more information, or to find archived episodes, visit alumni.hbs.edu/skydeck. View Details
  • 01 Jun 2023
  • News

Pet Project

Spies says. The team has spent years optimizing the business for best-in-class DTC subscription metrics. The company enjoys retention rates of 95 percent or more, where competitors sit at the 50 to 60 percent mark. But in order to grow... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

book, which grew out of background notes Moss wrote for his MBA students, is a nontechnical, accessible explanation of broad concepts such as "output," "money," and "expectations"—as well as more specific ones ranging from real exchange... View Details
Keywords: by Sean Silverthorne
  • Web

Health Care - Faculty & Research

national factors rather than local infection rates or policies. However, the pass-through of revenue losses to owner consumption was limited: each dollar of revenue loss resulted in only a 1.6-cent decline in consumption. This muted... View Details
  • 23 Aug 2016
  • First Look

August 23, 2016

media and marketing. The case challenges the students to ponder what it takes for a company to repeatedly increase customer satisfaction rates and profitability with the same product over the years. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

podcasts. And If you could take a moment to rate and review us, we’d be grateful. For more information, or to find archived episodes, visit alumni-dot-hbs-dot-edu-slash-skydeck. View Details
  • 12 Nov 2014
  • Working Paper Summaries

Finance and Social Responsibility in the Informal Economy: Institutional Voids, Globalization, and Microfinance Institutions

Keywords: by Hao Liang, Christopher Marquis & Sunny Li Sun
  • 2010
  • Chapter

The Euro as a Reserve Currency for Global Investors

By: Luis M. Viceira and Ricardo Gimeno
This article explores the demand for the euro for risk management purposes and the evidence of stock market integration in the euro area. We define a reserve currency as one that investors demand either because it helps them hedge real interest risk and inflation risk,... View Details
Keywords: Volatility; Inflation and Deflation; Capital Markets; Currency; Stocks; Financial Markets; Financing and Loans; Investment Return; Investment Portfolio; Risk Management
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  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

meetings and Teams chats. The researchers were not given access to the contents of the emails, meetings, and chats, only their frequency rates within organizations and the communication patterns they revealed. The sheer size and scope of... View Details
Keywords: by Jay Fitzgerald
  • 22 Nov 2023
  • News

So You Want to Join a Startup

produced by the External Relations Department at HBS. Our audio engineer is Craig McDonald. It is available on Apple, Spotify, and wherever you get your favorite podcasts. And If you could take a moment to rate and review us, we’d be... View Details