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  • 05 Jul 2023
  • News

GCC Alumni Celebrate Grand Opening of New Club Center

future alumni, and ensure that they have a place to connect, engage, and further their professional pursuits." The House—which will soon have a dedicated staff—offers approximately 3,000 square feet of event and work space equipped with a... View Details
Keywords: Margie Kelley
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

Improved dealer training and quality ensured professional and friendly service. The Perfect Order program, which improved quality for four consecutive years, strengthened Mobil's relationships with commercial and industrial customers.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

  Working PapersNone available this week   Cases & Course MaterialsAnalyzing Work Groups Harvard Business School Note 407-032 Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407032 Ayala Corp Harvard Business School Case 207-041... View Details
Keywords: Martha Lagace
  • Article

A Feasibility Study Using Time-driven Activity-based Costing as a Management Tool for Provider Cost Estimation: Lessons from the National TB Control Program in Zimbabwe in 2018

By: J. Chirenda, B. Nhlema Simwaka, C. Sandy, K. Bodnar, S. Corbin, P. Desai, T. Mapako, S. Shamu, C. Timire, E. Antonio, A. Makone, A. Birikorang, T. Mapuranga, M. Ngwenya, T. Masunda, M. Dube, E. Wandwalo, L. Morrison and R. S. Kaplan
Background: This study used process maps and time-driven activity-based costing to document TB service delivery processes. The analysis identified the resources required to sustain TB services in Zimbabwe, as well as several opportunities for more effective and... View Details
Keywords: Time-Driven Activity-Based Costing; Provider Cost; Health Care and Treatment; Cost Management; Activity Based Costing and Management; Zimbabwe
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  • November 2018
  • Case

The Bundesliga in the U.S.

By: Stephen A. Greyser, Sascha L. Schmidt and Florian Holzmayer
The Bundesliga, Germany’s premier football (soccer) league, is assessing its global broadcast and marketing strategy, with special focus on the very lucrative but highly competitive U.S. market. Its CEO Christian Seifert believed that a strong international position... View Details
Keywords: Media; Sports; Global Strategy; Marketing Strategy; Competitive Strategy; Media and Broadcasting Industry; Sports Industry; United States
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  • July–August 2018
  • Article

When Technology Gets Ahead of Society

By: Tarun Khanna
New technologies can be unsettling for industry incumbents, regulators, and consumers, because norms and institutions for dealing with them don’t yet exist. Interestingly, businesspeople in emerging economies face similar challenges: The rules are unclear and... View Details
Keywords: Technological Innovation; Society; Situation or Environment; Infrastructure; Entrepreneurship; Performance Effectiveness; Cooperation
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  • April 2012
  • Article

Coming Through When It Matters Most

By: Heidi K. Gardner
All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms, I have... View Details
Keywords: Groups and Teams; Projects; Performance Expectations; Failure; Risk and Uncertainty; Safety; Experience and Expertise; Knowledge Sharing
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  • April 2011
  • Supplement

Daniel Kim's Dilemma (B)

By: Bill George and Natalie Kindred
Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two... View Details
Keywords: Ethics; Venture Capital; Revenue; Governance Controls; Governing and Advisory Boards; Management Style; Personal Development and Career; Problems and Challenges; Behavior
Related

    Coming Through When It Matters Most

    All teams would like to think they do their best work when the stakes are highest—when the company’s future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms,... View Details

      Performance Pressure as a Double-edged Sword: Enhancing Team Motivation but Undermining the Use of Team Knowledge

      In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing the team’s motivation to achieve good results while simultaneously triggering process losses. I... View Details

      • 19 Apr 2010
      • Research & Ideas

      The History of Beauty

      largest, most professionally managed global companies find it hard to predict the success of product launches, and can stumble badly. One estimate is that 90 percent of new fragrance launches fail. Getting the word out to consumers, and... View Details
      Keywords: by Sean Silverthorne; Beauty & Cosmetics
      • 01 Dec 2023
      • News

      Leadership Transition for External Relations

      Fellow Alumni, As you would expect, I have given this decision much thought and reflection. That said, as I shared with the School leadership earlier this year, from both a professional and personal perspective, I am confident that it is... View Details
      • Web

      Jana Kierstead | About

      Executive Director, Jana leads a team of over 300 full-time professionals who manage the lifelong relationship students have with the School, from admissions and financial aid to student life and career services to reunions and lifelong... View Details
      • Web

      Women at HBS - Alumni

      Presentations (video) W50 Summit Photo Gallery HBS Resources Alumni Career & Professional Development – Career management and professional development resources for HBS alumni. Harvard ManageMentor and Spark... View Details

        John A. Deighton

        John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

        Keywords: professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services
        • 07 Dec 2010
        • Working Paper Summaries

        Towards an Understanding of the Role of Standard Setters in Standard Setting

        Keywords: by Abigail Allen & Karthik Ramanna; Accounting
        • March 2025
        • Case

        Harvey: AI for Lawyers

        By: Suraj Srinivasan, Charles Krumholz and Radhika Kak
        In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details
        Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Technology Industry; New York (city, NY); San Francisco; London
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        • June 10, 2021
        • Article

        How to Be a Purpose-Driven Leader in a Capitalist World

        By: Celia Bravard, John Pontillo and Andrew J. Hoffman
        Today’s business school education isn’t suited to the big challenges facing the world — climate change, economic inequality and racial injustice — that the leaders of tomorrow will be expected to solve. So, how can students and young professionals succeed in a system... View Details
        Keywords: Values and Beliefs; Mission and Purpose; Social Issues; Power and Influence; Social and Collaborative Networks; Opportunities
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        • July 2020 (Revised May 2021)
        • Case

        Oxygen Esports

        By: John R. Wells and Benjamin Weinstock
        On May 4, 2020, a press release from Boston, Massachusetts, announced the launch of Oxygen Esports (Oxygen), a new organization that hoped to dominate the rising esports scene in New England. Oxygen was created from a merger between Helix eSports (Helix), an owner and... View Details
        Keywords: Esports; Sports; Online Technology; Games, Gaming, and Gambling; Entrepreneurship; Strategy
        Related
        • Web

        Business Fundamentals Course - CORe | HBS Online

        Professionals MBA Applicants Recent Graduate Students Add value to your organization and take your career to the next level with a deeper understanding of essential business concepts. Participating in a Harvard Business School Online... View Details