Operating Model - Publications - Faculty & Research

04 Apr 2007
Research & Ideas

The Business of Global Poverty

is increasingly being called on to be part of the solution. How business can do this most effectively is the focus of the GPP's research and scholarly activity. Multinationals Leading The Way While GPP faculty note that it is too early to declare any View Details

Keywords: by Garry Emmons

01 Jun 2018
News

Floor It

they have. The accelerator brings together research foundations with relevant datasets and analytics companies to leverage the latest in artificial intelligence and machine learning, with the ultimate goal of identifying models that... View Details

Keywords: Julia Hanna; illustration by Mengxin Li

27 Aug 2008
Research & Ideas

Creating Leaders for Science-Based Businesses

about academic labs as well as private-sector firms that are setting operational and best-practice standards for converting scientific knowledge into commercial applications. For HBS participants, an overriding goal was to gain a better... View Details

Keywords: by Garry Emmons; Biotechnology; Health

01 Sep 2003
News

HBS Alumni Association Board of Directors: President’s Report

Education reunion attendees and found that while only subtle changes were needed to improve the MBA reunion experience, the Executive Education model should be addressed more closely. The committee’s recommendation was to undertake a full... View Details

Keywords: Ted Fischer; Colleges, Universities, and Professional Schools; Educational Services

08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

often support underserved communities and regions that at this time need the most support. Adopting an Agile response, with a leadership model that provides a focused set of actions combined with an View Details

Keywords: by Danielle Kost

25 Feb 2020
News

Profits and Purpose

tackle. But the students said, “Whoa, how can we talk about the big problems of our time without thinking about inequality?” The students also pushed me to move beyond shared value. Of course, building the business models that create both... View Details

Keywords: Jen McFarland Flint

01 Apr 2001
News

Beyond Accommodation

Industries for the Blind (NIB) in Alexandria, Virginia, a post he assumed in 1998, Gibbons is the first blind person ever to lead the 63-year-old agency. Previously, he had worked at AT&T, first in operations management and later in... View Details

Keywords: Margie Kelley; AT&T; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

preclinical studies in animal models including Alzheimer’s disease, cardiovascular disease, multiple sclerosis, melanoma, and breast cancer. Skouras launched Olatec in 2008 after founding Global Reach Management Company following a decade... View Details

29 May 2012
First Look

First Look: May 29

United Kingdom support these predictions and advance a relational view of organizational change in which social networks operate as tools of political influence through affective mechanisms. In Search of the Hybrid Ideal Authors:Julie... View Details

Keywords: Sean Silverthorne

27 Mar 2012
First Look

First Look: March 27

imprisonment increased around 1980, a period that coincides with the "Reagan revolution" in economic matters. We build an economic model where beliefs about economic opportunities and beliefs about punishment are correlated. We... View Details

Keywords: Carmen Nobel

29 Feb 2016
HBS Case

Bigbelly's Big Bet on the Digital Trash Can

self-compacting solution to keep streets clean. Last year, however, the Massachusetts-based company’s CEO shared plans to change its business model from selling a product—waste and recycling stations—to selling a subscription-based... View Details

Keywords: by Michael Blanding; Energy

25 Nov 2014
First Look

First Look: November 25

traditional alternatives: vertically integrated firms, resellers, or input suppliers. These tradeoffs lead to a comprehensive discussion of the defining features of MSPs. The formal model we develop focuses on the MSP vs. vertical... View Details

Keywords: Carmen Nobel

Web

Online Transforming Customer Experiences Course | HBS Online

Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Design a defined, service-driven value proposition Understand sustainable pricing, the service-profit chain, and customer journeys Motivate employees to deliver exceptional, mission-aligned services by leveraging... View Details

29 Mar 2016
First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details

Keywords: Sean Silverthorne

29 Jun 2022
Blog Post

Harvard Business School Announces the 2022-2023 Blavatnik Fellows

business school, Ilana was a registered nurse on the Bone Marrow Transplant and COVID-19 units at Memorial Sloan Kettering Cancer Center in New York City. She also brings operational experience from her roles at two early-stage... View Details

01 Sep 2015
News

The Business of Love

That’s when David Dewan (MBA 1969) launched Contact Incorporated, in fierce competition with another Harvard startup, Operation Match. Both companies sold questionnaires to students—$3 for Operation Match;... View Details

Keywords: April White

15 Dec 2015
First Look

December 15, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=50180 October 22, 2015 Harvard Business Review The Mayo Clinic Model for Running a Value-Improvement Program By: Kaplan, Robert S., Derek A. Haas, Richard A. Helmers, March Rucci, and... View Details

Keywords: Carmen Nobel

25 Aug 2022
News

A New Platform for Alumni Engagement

alumni to inform future research. “HBS is applying the innovation model to teaching, which will make it possible to creatively inspire engaged learning ...” —Morgan McKenney (MBA 2003) “HBS is applying the innovation View Details

Keywords: April White

19 Aug 2024
News

Quantum Leap

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Quantum computing has long been talked about as one of the next big things—the kind of technology, like AI, that will change everything. But to our... View Details

February 1999 (Revised June 2000)
Case

Cimetrics Technology (A-1)

By: Lynn S. Paine and Jose Royo

Jim Lee, president of Cimetrics (a young, fast growing, software start-up) is reevaluating his small company's geographically dispersed product development model. To take advantage of talented low-cost labor in Russia, the company has relied on two software engineering... View Details