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- All HBS Web
(4,113)
- People (4)
- News (1,512)
- Research (2,054)
- Events (4)
- Multimedia (67)
- Faculty Publications (994)
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- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
rejection of the term "groupthink" in favor of "consensus." As Charles Cullinane put it, "Consensus ensures everybody is going in the same direction, but I feel groupthink ensures everybody is going in the same circle." Sharika Kaul... View Details
Keywords: by James Heskett
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
blood and hustle might come crashing down was a nontrivial possibility. But so was an increase in revenue that would elevate the company to a whole new league of wealth and market share. Founder and CEO Dal... View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
(iStockphoto/Sanja Radin) Increasingly, I hear and read about questions such as: Why are my best tech people leaving our great company to work on something called crypto and Web3? What are the strategic implications for my organization of View Details
Keywords: by James Heskett
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
organizations are taking advantage of "e-commerce," an entirely new distribution channel. EE: Can you give some examples of these cases? Nolan: We've recently put together a series of cases on Cisco Systems, Inc., perhaps the... View Details
Keywords: by Staff
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
makers, naysayers, and innovation blockers. Rather than try to contribute ideas, these employees create rules, regulations, and spreadsheets that enable them to prove that they play a role in the company's bottom line. But too often this basically means that they say... View Details
Keywords: by Carmen Nobel
- 21 Jan 2014
- First Look
First Look: January 21
these features may also facilitate discrimination based on sellers' race, gender, age, or other aspects of appearance. In this paper, we test for racial discrimination against landlords in the online rental marketplace Airbnb.com. Using a View Details
Keywords: Sean Silverthorne
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
Teradyne and HP forced their organizations to focus on these new technologies. The CEOs of both companies got involved, creating separate, financially autonomous divisions for the projects to ensure that the... View Details
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
would love to know when life will return to “normal” even if it is a different normal than what we have previously experienced. Many companies are running ads or issuing CEO messages that say: “We are in this together.” Perhaps it is more... View Details
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
prevent you from actually being good at anything. Dafny: Right, success in either strategy or implementation requires making trade-offs. In the absence of those trade-offs, you have a lot of mediocrity. Sadun: I would also tell the CEO... View Details
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
mask." What do you think? Original Article In a new retrospective of his work titled The Essential Bennis, leadership guru Warren Bennis raises questions about the nature of leadership that are related to some we considered several... View Details
Keywords: by Jim Heskett
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
role in selecting new board members. There was an implicit presumption of trust among the CEO and board members. At least a limited kind of camaraderie was thought to be essential among the leadership and... View Details
Keywords: by James Heskett
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
encourage employees in an acquired company to "preserve and internally disseminate the knowledge that made the smaller (acquired) company attractive to the larger one." Vladimir Pavelko expressed his support for such a bonus, saying that "It helps to... View Details
Keywords: by Jim Heskett
- 20 Mar 2005
- Research & Ideas
Lessons of Successful Entrepreneurs
CEO of Silk Road Technologies. For the true entrepreneur, he continued, reality is the superior teacher; and school is an excuse to delay failure. Although their topic was "Post Boom Internet Opportunities," panelists spent most... View Details
Keywords: by Sean Silverthorne
- 20 Feb 2008
- First Look
First Look: February 20, 2008
household income gains for new adopters. However, one year after the study ended, the exporter refused to continue buying the cash crops from the farmers because the conditions of the farms did not satisfy European export requirements.... View Details
Keywords: Martha Lagace
- 01 Jul 2008
- First Look
First Look: July 1, 2008
of potential funding sources to solve social problems, much of it stemming from an intergenerational transfer of wealth and new wealth from financial and high-tech entrepreneurs. Download the paper:... View Details
Keywords: Martha Lagace
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
the Jack Welch-style of firing the so-called bottom 10 percent every year." Recruit developed this strategy in the wake of crisis. In the 1980s, Recruit Holdings’ CEO sold shares of a subsidy before it went public. The resulting scandal... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of... View Details
Keywords: Martha Lagace
- 09 Sep 2009
- First Look
First Look: September 9
Social Legitimacy and Global Capitalism Authors:Rawi Abdelal and John G. Ruggie Publication:Chap. 7 in New Perspectives on Regulation, edited by David Moss and John Cisternino, 151-162. Cambridge, Mass.: The Tobin Project, 2009 Abstract... View Details
Keywords: Martha Lagace
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
Dimon, CEO of JP Morgan, whom he cited for his approach of “doing business in a first class way.” Dimon majored in psychology and economics at Tufts University and completed an MBA at the Harvard Business School. Darmody1 added other... View Details
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the new... View Details