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- All HBS Web
(4,799)
- People (11)
- News (1,753)
- Research (2,100)
- Events (17)
- Multimedia (93)
- Faculty Publications (807)
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- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
scheme—would improve alignment, it means more discussions with the senior stars and maybe the creation of a committee to study the issue and come up with a recommendation to all the partners. If the question is one of bringing a lateral... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 16 Nov 1999
- Lessons from the Classroom
Leading Change and Organizational Renewal
organizations for long-term viability and success. What does "organizational renewal" mean as used in the program? Tushman: A successful company could be said to have a kind of franchise, that is, a niche in the marketplace... View Details
Keywords: by Staff
- April 2024 (Revised July 2024)
- Case
Unleashing Human Magic at Best Buy
By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
- 04 Mar 2014
- First Look
First Look: March 4
along that road: Aim High, Team Up, Fail Well, Learn Fast, and Repeat. This path is not smooth. To illustrate each critical step, we look at real-life scenarios that show how teaming to innovate provides the spark that can fertilize creativity, clarify goals, and... View Details
Keywords: Sean Silverthorne
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
want the right to go after that money? This doesn't mean you don't trust your top executives. It's just good sound governance, good sound executive pay practice. It's not personal. Expensing options created a level playing field. Before,... View Details
Keywords: by Roger Thompson
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
eighteen months, to also nationalize the country's biggest telecommunications company and the electricity and natural gas sectors. What are your thoughts on what this trend means both for Venezuela's economic development and for outside... View Details
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
competing for resources with other business units, the most powerful argument you can make is that important customers want it and will commit. If you think about the mantras we have today such as "Get close to the customer" and "Fast to market,"... View Details
Keywords: by Martha Lagace
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
2009), Senior Program Officer, The Kresge Foundation Just what does it mean for a city to go bankrupt? Bankruptcies are so commonly associated with firms and individuals that we tend to use the same mental models to evaluate Detroit's... View Details
- 17 Feb 2003
- Research & Ideas
Tales of the Newly-minted MBA
wait until you're desperate to contact mentors," said Sara Crutchfield Clarke (HBS MBA '97), vice president of corporate strategy at Showtime Networks. "Find ways to stay in touch, and have a clear means of articulating your... View Details
Keywords: by Julia Hanna
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
accounts, meaning that they were written by people paid by their employers to work in these "field" sites. For instance, Melvin Dalton's seminal piece on managers' roles, titled Men Who Manage: Fusions of Feeling and Theory in... View Details
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
believe in," said Joseph R. Swedish, then president and CEO of Trinity Health. "What we're talking about is bringing meaning to people's lives at work," added Peter Dunn, cofounder of Activate Healthcare. "Instead of getting 60 percent of... View Details
Keywords: by Dina Gerdeman
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
Some research shows that people are more likely to speak up when engaging in so-called pro-social behaviors, in which they are thinking of others, rather than themselves. In a medical environment, that might mean stressing the importance... View Details
- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
which basically means that men would be more likely to respond positively to women if they ask something from them.” So, in a sense, it might be comforting to learn that not all women are price-discriminated against at repair shops. “Once... View Details
- 19 Nov 2013
- First Look
First Look: November 19
transparency is customarily trained on elected officials as a means of ethical oversight, our research documents the benefits of increased transparency into the delivery of government services. Download working paper:... View Details
Keywords: Sean Silverthorne
- 09 Apr 2012
- Research & Ideas
Who Sways the USDA on GMO Approvals?
Traditional Theories Break Down As Hiatt began investigating, he found that traditional theories of capture such as lobbying and campaign contributions had little effect on whether any particular GMO was approved. Even more direct means... View Details
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
are "money-poor but time-rich," meaning they wouldn't have bought the songs they downloaded. In that sense, the music industry can't claim those downloads as lost record sales. In fact, illegal downloading may help the industry... View Details
- 25 Sep 2000
- Research & Ideas
More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry
not only are design rules critical, they have to be communicated and adhered to throughout the design process—from the initial concept stage until the design is complete and ready to be produced. KC: This is what we mean by the... View Details
- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
what is the right choice is so difficult. "Access to seemingly endless information online means you can find information to support the feasibility of any possible option. This may actually make decisions harder, not easier,” Hagerty... View Details
Keywords: by Michael Blanding
- 30 Sep 2015
- Research & Ideas
Political Polarization: Why We All Just Can't Get Along
isn’t going to delegate a task if he or she doesn’t trust the subordinate to get the job done. “If those beliefs are that far off in other kinds of settings, then actually that means there are some gross inefficiencies where transactions... View Details
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
don't mean that your style needs to be the same as that of your boss, but you should be in sync and try to make sure your skills complement each other. For example, if your supervisor is a "big-picture" thinker, you could... View Details
Keywords: by Deborah Blagg