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  • All HBS Web  (11,663)
    • People  (96)
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    • Events  (80)
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  • 03 Oct 2023
  • What Do You Think?

Do Leaders Learn More From Success or Failure?

(Jay Yuno/iStock) Harvard Business School Professor Amy Edmondson’s recent thought-provoking book, Right Kind of Wrong, makes a strong case for the notion that we often learn a lot from failure—and in some cases, perhaps even more than we learn from success. This idea... View Details
Keywords: by James Heskett
  • 15 May 2013
  • Blog Post

Student Spotlight

This fall, as we kicked off first-year recruiting, we asked students about their experiences prior to HBS and their future career goals and plans. What do they hope to do after HBS? Here’s what they had to say: With summer now approaching... View Details
  • May 2022
  • Case

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

By: Tsedal Neeley and Stefani Ruper
Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that she accepted your resignation.” Heart... View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation
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Neeley, Tsedal, and Stefani Ruper. "Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models." Harvard Business School Case 422-085, May 2022.
  • Web

Tuition & Financial Support - Doctoral

Tailored Teaching Opportunities You may wish to take on teaching roles to enhance your academic experience and supplement your stipend. There are many opportunities to engage in teaching both at HBS and across the University. At HBS, PhD... View Details
  • 24 Sep 2018
  • News

Why Bad “Plot Twists” Ruin Brand Stories

  • Video

Inside the HBS Case Method

  • Career Coach

Whit Collier

Whit Collier (HBS ’04, Harvard College ’99) advises students on their paths towards alignment and fulfillment in career and life. He guides clients through transitions, challenges and inflection points, bringing a balance of thoughtful and intuitive inquiry, coupled... View Details
  • Program

Changing the Game

in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your... View Details
  • Program

Leadership for Senior Executives

Attend Senior executives and executive team members with significant management responsibilities and at least 20 years of experience in large established organizations Particularly appropriate for: Chief executive officers, chief... View Details
  • December 10, 2024
  • Article

Is Your Company’s Problem Complicated? Or Complex?

By: Nitin Nohria, Bill George and Kayti Stanley
Complicated problems, which can be solved with systematic approaches, are different from complex problems, which require adaptive strategies and continuous learning. Many leaders conflate the two types, have more experience with complicated problems, and therefore may... View Details
Keywords: Complexity; Adaptation; Leadership; Problems and Challenges
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Nohria, Nitin, Bill George, and Kayti Stanley. "Is Your Company’s Problem Complicated? Or Complex?" Harvard Business Review (website) (December 10, 2024).
  • October 1978 (Revised December 1980)
  • Case

Club Mediterranee

Focuses on Club Med's strategy in the U.S. market. The experience of Club Med is largely among Europeans, but the Club has attracted young, single U.S. tourists to its Caribbean resorts. Should Club Med attempt to attract other market segments? What should its growth... View Details
Keywords: Marketing Strategy; Growth and Development Strategy; Tourism Industry; United States; Europe
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Ward, L. Scott. "Club Mediterranee." Harvard Business School Case 579-061, October 1978. (Revised December 1980.)
  • July 1995
  • Background Note

Managerial Effectiveness and Diversity: Individual Choices

Provides an introduction to the key concepts and questions individuals encounter in a diverse workplace. These concepts and questions are organized around three critical interactions and experiences in any individual's career: entry into an organization or work group;... View Details
Keywords: Management; Diversity
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Gentile, Mary C. "Managerial Effectiveness and Diversity: Individual Choices." Harvard Business School Background Note 396-003, July 1995.
  • 24 Jan 2022
  • News

How B2B Businesses Can Get Omnichannel Sales Right

  • March 1997 (Revised March 1997)
  • Case

Business Teams at Rubbermaid, Inc.

By: Teresa M. Amabile and Dean Whitney
Rubbermaid, a consumer-products company widely praised for its innovation, has instituted a company-wide experiment to stimulate innovation even further. The experiment consists of creating small cross-functional business teams within each division, with each team... View Details
Keywords: Organizational Change and Adaptation; Innovation Strategy; Groups and Teams; Innovation and Management; Corporate Entrepreneurship; Consumer Products Industry; United States
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Amabile, Teresa M., and Dean Whitney. "Business Teams at Rubbermaid, Inc." Harvard Business School Case 897-165, March 1997. (Revised March 1997.)
  • 26 Jun 2015
  • Video

Into the FIELD

  • 27 Jul 2023
  • Blog Post

Recruiting International Students is Easy and Beneficial for Employers

One of the most important aspects of a Harvard Business School education is the experience HBS students get from learning among a diverse and international group of peers. Of the Class of 2024, 38% come from abroad, representing 160... View Details
  • April 2023 (Revised February 2024)
  • Case

AI Wars

By: Andy Wu, Matt Higgins, Miaomiao Zhang and Hang Jiang
In February 2024, the world was looking to Google to see what the search giant and long-time putative technical leader in artificial intelligence (AI) would do to compete in the massively hyped technology of generative AI. Over a year ago, OpenAI released ChatGPT, a... View Details
Keywords: AI; Artificial Intelligence; AI and Machine Learning; Technology Adoption; Competitive Strategy; Technological Innovation
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Wu, Andy, Matt Higgins, Miaomiao Zhang, and Hang Jiang. "AI Wars." Harvard Business School Case 723-434, April 2023. (Revised February 2024.)
  • July – August 2011
  • Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
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Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
  • Program

Growing as a Purposeful Leader

create an environment that can unleash the potential of your organization. In parallel, the program will guide you in a profoundly personal exploration that builds your self-awareness and emotional intelligence, delving into the core of your View Details
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

may impact their work and even lead them to consider leaving the company, leaders need to find ways to reduce anxiety within the organization to help employees cope with the situation. “The experience of negative emotions at the... View Details
Keywords: by Kristen Senz
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