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Show Results For
- All HBS Web
(5,192)
- People (25)
- News (1,567)
- Research (2,669)
- Events (18)
- Multimedia (111)
- Faculty Publications (1,725)
- 26 Oct 2018
- Blog Post
Making the Switch from Finance to Fitness
to bring my vision to fruition I needed to evolve as a person, both personally and professionally. I also wanted to be in an environment that could nurture my desire to explore and meet others I could learn with and from. As much as... View Details
- 24 Aug 2020
- Research & Ideas
How Much Will Remote Work Continue After the Pandemic?
environment where they feel more productive (even though some of their colleagues might feel more productive at home), or they find it easier to connect with people at the office. “These challenges can be overcome, but managers need to... View Details
Keywords: by Kristen Senz
- 14 Nov 2011
- Working Paper Summaries
The Impact of Corporate Sustainability on Organizational Process and Performance
- 21 Aug 2000
- Research & Ideas
From Emerging Economies to the Global Market: The Case of Embraer
said of their early meetings, "and about what research and course development efforts in this area—whether by Harvard or by other institutions—really needed to reflect." The basic macro environment in emerging economies, he... View Details
- Web
ICIC - Institute For Strategy And Competitiveness
to capital providers Guide financial institutions to new investment opportunities and some of the world's fastest-growing companies Identify critical factors for economic growth in urban environments and inform public officials about the... View Details
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
Conflicts in Social Environment Undermine Creativity, a paper published this month in the Academy of Management Journal. Multicultural teams may need managerial nurturing to overcome frictions. Photo: iStockPhoto "A lot of times when we... View Details
Keywords: by Michael Blanding
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
were only logical creatures, this would not be a problem. But we are not. Far from it . We see this problem all the time when people are trying to help an organization deal with a changing environment or to exploit a new and significant... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- Web
Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade
Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
- June 1998 (Revised August 2001)
- Case
Wells Fargo Online Financial Services (A)
By: Robert S. Kaplan and Nicole Tempest
Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details
Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry
Kaplan, Robert S., and Nicole Tempest. "Wells Fargo Online Financial Services (A)." Harvard Business School Case 198-146, June 1998. (Revised August 2001.)
- Web
Engagement - Christensen Center for Teaching & Learning
Learning at the Extremes Frances Frei Professor Frei discusses how pushing students to make decisions and defend their positions creates an engaging environment for learning. Transcript Using a Vote to Engage the Class David Garvin... View Details
- 14 Oct 2015
- HBS Seminar
Scott Stern, Professor, MIT Sloan School of Management
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
Several noted that "it all depends" on other factors. For example, Basel Kakah commented that "[responses to] those questions could [depend on] the nature and size of the organization as well as the nature of the industry and business View Details
Keywords: by Jim Heskett
- 2022
- Article
Becoming a Learning Organization While Enhancing Performance: The Case of LEGO
By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with
leaders as learning facilitators in an action learning approach, can be transferred from a production context to a
knowledge work context for the purpose... View Details
Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
- 01 Aug 1998
- News
High Honors
in hand in 1950, McDermott returned to West Point to teach economics. In an environment that valued conformity, he introduced assignments in his courses that appealed to each cadet's strengths and interests. In 1954 he began to apply this... View Details
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
so sure. As she put it, "I am cautious (about the) question (of) too much focus." As good leaders, she added, we need to be aware of the environment to develop awareness to create a spectrum of realities or possibilities.... View Details
Keywords: by James Heskett
- September 2005 (Revised February 2007)
- Case
Angels and Devils: Best Buy's New Customer Approach (A)
In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was based on an... View Details
Keywords: History; Customer Relationship Management; Opportunities; Marketing Strategy; Leadership Style; Problems and Challenges; Growth and Development Strategy; Retail Industry; Electronics Industry
Elberse, Anita, John T. Gourville, and Das Narayandas. "Angels and Devils: Best Buy's New Customer Approach (A)." Harvard Business School Case 506-007, September 2005. (Revised February 2007.)
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
recommended) being attentive to the changes in the external environment communicating with middle managers and leading by example, motivating employees to speak, listening to customers.” Several asked whether the phenomenon in question is... View Details
Keywords: by James Heskett
- Web
Diversity and Equity - Alumni
Giving Diversity and Equity Giving Diversity and Equity Foster Inclusion Differences—in identities, experiences, and interests—enrich dialog, develop understanding, and deepen learning Creating an environment where every member of the... View Details
- Web
Sustainable Business Strategy Course | HBS Online
active learning environment based on the HBS signature case-based learning model. Will there be any team assignments? + – Participants will be organized into small teams at the start of the course. These teams will be called upon... View Details
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any system would work if... View Details
Keywords: by Jim Heskett