Conflict - Publications - Faculty & Research

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

12 Jan 2016
First Look

January 12, 2016

as common enemies, hostile mediators cause adversaries in conflict to feel more connected and become more willing to reach agreement (Experiments 3 and 4). Finally, we manipulate the target of mediators’ hostility to document the... View Details

Keywords: Carmen Nobel

19 Aug 2008
First Look

First Look: August 19, 2008

of the Women's Tennis Association, arrives amidst turmoil. Players and tournaments clash over opposing interests. As a result, the board members who represent them are equally divided and feel conflicted about their role. They aren't sure... View Details

Keywords: Sean Silverthorne

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

job and getting banned from serving as an executive or director at any other company for five years. This consensual workplace relationship—forbidden under the iconic fast-food chain’s fraternization policy because of potential conflicts... View Details

Keywords: by Avery Forman; Food & Beverage

Web

1.18 FIELD Global Capstone - MBA

conflict that would cause them to be absent from any portion of the on-location immersion, they should contact geo@hbs.edu as soon as possible to discuss their situation. In some cases, a petition to the Chair, MBA Required Curriculum may... View Details

02 Dec 2016
News

The Story Behind the Stories

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Gayle Tzemach Lemmon (MBA 2006) is a journalist and author of two New York Times best selling books. She was a political reporter and a TV producer in DC before coming to HBS, and started writing about... View Details

Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Auto Industry; Computer Industry; Entertainment and Recreation Industry; Financial Services Industry; Health Industry; Information Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Publishing Industry; Retail Industry; Video Game Industry; China; India; United States

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

into a professionally managed organization at all levels. Second, he wanted to invest in long-term projects that would expand the business. Actualizing his vision was not an easy task given the family conflicts and Lebanon’s economic and... View Details

Keywords: Dina Gerdeman

13 Oct 2015
First Look

October 13, 2015

2015 Chapel Hill, NC: University of North Carolina Press Shadow Cold War: The Sino-Soviet Competition for the Third World By: Friedman, Jeremy Abstract—The conflict between the United States and the Soviet Union during the Cold War has... View Details

12 Dec 2018
News

Lesson Plan

districts. Teacher layoffs were also on the table: The number, initially set at 89, was whittled down to 51; after months of debate and conflict with local teacher unions (there are two in Scranton), 16 teachers would be furloughed in... View Details

Keywords: Julia Hanna; photographed by Chris Sorensen

30 Nov 2017
News

Happy Meals (Are Here Again)

included everything from international political conflicts to “an increasingly competitive marketplace.” Most observers assumed this latter challenge was a sign of America’s changing tastes—that the fast-casual, more ingredient- conscious... View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

itself,” he says. “When we act out of a duty to loyalty we feel like our actions are ethical or moral even if they would conflict with what society prescribes as ethical.” Back at Harvard, Bazerman talked to Gino about the exchange; Gino... View Details

Keywords: by Michael Blanding

01 Sep 2020
Blog Post

6 Ways to Support COVID-Weary Employees

effective leadership. At times of conflict and war, people are more likely to endorse a more aggressive, masculine leader—for example, Winston Churchill—to take action. But a pandemic is not a war and framing it as a warlike threat may... View Details

Keywords: All Industries

21 Jun 2011
First Look

First Look: June 21

reform in China, its causes and its implications, and from the perspective of one private equity play, discussed the issues of corporate governance, conflicts of interest, and the fiduciary duty of corporate managers in an emerging... View Details

Keywords: Sean Silverthorne

01 Dec 2016
News

Alumni Books of 2016

extensive American military action between the U.S.-Mexican and Civil wars. Based on a half-century of research and a wealth of carefully selected new material, itpresents the history of the conflict through the voices of... View Details

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

Citation

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12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

the current review integrates multiple streams of research relevant to brokerage and brokering—including those on structural holes, organizational innovation, boundary spanning, social and political skill, workplace gossip, third-party View Details

Keywords: Dina Gerdeman

01 Sep 2017
News

City of Dreams

for the 21st century; it also has easy access to both coasts of India, with transshipment to India accounting for about two-thirds of its volume. Just over 2 million tourists visited in 2016, a 300 percent increase since the end of the View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

14 Nov 2007
First Look

First Look: November 14, 2007

sufficiently broad to fulfill its mission or, on the contrary, whether it needed to be narrowed in order to eliminate organizational challenges and external perceptions of conflicts of interest. Purchase this case:... View Details

Keywords: Martha Lagace

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

handle on channel costs and margins and other operating features. When you choose multiple channels, conflict becomes a management issue. Even when you choose a single option, you may have to address questions of coverage and dealer... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

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