stress - Publications - Faculty & Research

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

the individuals assigned to be “guards” became abusive towards the “prisoners,” causing the “prisoners” to experience acute stress and anxiety (Haney, Banks, & Zimbardo, 1973). Role-play research by Professor Scott Armstrong of the... View Details

Keywords: by Dina Gerdeman

Research Summary

Automotive Product Development

At present, my primary research focus is studying product development in the auto industry. I am working with Stefan Thomke (HBS) and Takahiro Fujimoto (University of Tokyo) on the 4th Round of the Global Automotive Development Study. The first round of this... View Details

December 2020 (Revised June 2021)
Case

France Télécom (A): A Challenging Restructuring

By: Cynthia A. Montgomery and Ashley V. Whillans

These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."

This case series follows the evolution of France... View Details

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December 2013
Supplement

Bruce Allyn: Negotiating with the KGB (B)

By: James K. Sebenius

This case picks up (from the end of the "A" case) the detailed story of the KGB's high-pressure negotiations with Harvard doctoral student Bruce Allyn to recruit him as a secret asset for the Soviet spy agency. The "A" case describes how, at the tense height of the... View Details

Keywords: Negotiation; Bargaining; Hard Bargaining; KGB; Espionage; Spying; War; National Security; Alliances; Ethics; Negotiation Tactics; Decision Choices and Conditions; Negotiation Participants; Negotiation Offer; Cambridge; Moscow; Soviet Union

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06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

important issues. Values-centered Leadership Leading is high stress work. There is no way to avoid the constant challenges of being responsible for people, organizations, outcomes, and uncertainties in the environment. Leaders who move up... View Details

Keywords: by Bill George

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

executives are: Empathic. They monitor employee stress and anxiety and try to prevent overload and burnout, especially in the "next normal" of the pandemic. Many people are coping with social and economic unrest and insecurity both inside... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

example). Participants contend that an outside-in perspective can infuse the creativity and curiosity that digital transformation requires. "Leaders must be empathic about the stress employees feel as they grapple with the complexity and... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

victimized. We measure biological markers of stress and behavioral indices of cognitive control before and after treated participants watch a series of real, crime-related videos (while the control group watches non-crime-related videos).... View Details

Keywords: Carmen Nobel

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

employee departures. Company officials kept a careful count of departing workers and doled out bonuses to managers based on the number of workers in their groups that left. Managers and workers alike exhibit stress Many managers,... View Details

Keywords: by Michael Blanding

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

patent searches—a style of work that prior research has termed “pooled interdependence.” Choudhury stresses that the research results apply only to companies or units that employ this type of worker. “For the vast majority of such... View Details

Keywords: by Kristen Senz

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

centers. This sometimes resulted in reports of workers stressed out and exhausted by the demanding environment. “It’s one of those cultures that works for some people, but not others,” says Campbell, “there is a lot more performance... View Details

Keywords: by Michael Blanding; Food & Beverage

20 Sep 2017
Research & Ideas

The Three Types of Leaders Who Create Radical Change

these three roles also comes with its own set of traps, a point Battilana stresses when talking to action-driven students: Among agitators: fragmented agitation—triggering multiple areas of outrage that can’t work together as a cohesive... View Details

Keywords: by Carmen Nobel

09 Dec 2002
Research & Ideas

Unilever—A Case Study

parent company, a white soap, called "Lux Toilet Soap." J. Walter Thompson was hired to develop a marketing and advertising campaign stressing the glamour of the new product, with very successful results. 17 Lever's share of the... View Details

Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

20 Sep 2013
Working Paper Summaries

Historical Origins of Environmental Sustainability in the German Chemical Industry, 1950s-1980s

Keywords: by Geoffrey Jones & Christina Lubinski; Chemical

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

exhaust themselves attending to a special needs child or ailing parent. Everyone frets over their physical and financial well-being. Who among us isn't anxious, stressed out, and off our game right now? From bolstering remote... View Details

Keywords: by Boris Groysberg and Susan Seligson

30 Mar 2021
Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

Many of us have been there: mired in rush-hour traffic, listening to music or news to take our minds off the grind, wishing we didn’t feel so stressed before we’ve even reached the office. A late-night conversation with a fellow... View Details

Keywords: by Lane Lambert

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

crippling migraine headaches—at times landing in the emergency room in excruciating pain. This mental anguish continued for 40 years, growing more intense and frightening as time went on. “The stress and anxiety of holding it all in... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

20 Nov 2014
Working Paper Summaries

Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey

Keywords: by Asli M. Coplan & Geoffrey Jones

09 Dec 2009
Working Paper Summaries

Mental Health in the Aftermath of Conflict

Keywords: by Quy-Toan Do & Lakshmi Iyer

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

operations back from China. The authors examine the effects of these variables between 2017 and 2022, a tumultuous period that put stress on the global economic system. They crunch product-level trade statistics from United Nations... View Details

Keywords: by Scott Van Voorhis

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