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  • 2016
  • Working Paper

Infrastructure, Incentives and Institutions

By: Nava Ashraf, Edward L. Glaeser and Giacomo A.M. Ponzetto
Cities generate negative, as well as positive, externalities; addressing those externalities requires both infrastructure and institutions. Providing clean water and removing refuse requires water and sewer pipes, but the urban poor are often unwilling to pay for the... View Details
Keywords: Motivation and Incentives; Urban Development; Organizations; City; Infrastructure; Zambia
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  • June 1998 (Revised April 2000)
  • Case

GM Powertrain

By: Amy C. Edmondson and Mikelle Eastley
Discusses a young MBA plant manager who is improving the operations of a small General Motors components plant in Fredericksburg, Virginia. At 29 years old, Joe Hinrichs is the youngest plant manager at GM, and in his new assignment, he is faced with the daunting... View Details
Keywords: Service Operations; Labor Unions; Problems and Challenges; Technological Innovation; Change Management; Machinery and Machining; Manufacturing Industry; Auto Industry; United States
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  • August 2024
  • Case

Iogen: Decarbonizing Hard-to-Abate Sectors

By: George Serafeim, Charlotte Foody and John Mulliken
Brian Foody, CEO of Iogen Corporation, was an early leader in advanced biofuels, developing a range of technologies to transform agricultural waste into transportation fuel. With $100 million in revenue and 350 patents across various biofuel technologies, Iogen was... View Details
Keywords: Technology; Biofuel; Market Attractiveness; Strategy; Decarbonization; Sustainability; Technological Innovation; Climate Change; Energy; Energy Industry; United States; United Kingdom
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  • March 2024 (Revised June 2024)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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    The Progress Principle

    By  Teresa M. Amabile, and Steven J. Kramer.

    Harvard Business Review Press, 2011.

    The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive... View Details

    • 05 Sep 2012
    • First Look

    First Look: September 5

    retain or remove from the presentation. Purchase this case:http://hbr.org/search/812172-PDF-ENG Taikang Insurance: Standing Out In China's Crowded Insurance Market William C. Kirby and Tracy Yuen MantyHarvard Business School Case 312-109... View Details
    Keywords: Sean Silverthorne
    • Program

    Risk Management for Corporate Leaders—Virtual

    operations during crisis situations Create long-term opportunities from short-term risks Attend with your team Conduct daily debriefs among participating team members to reflect after each session Participate as a group in a comprehensive immersive learning experience... View Details
    • 04 Aug 2009
    • First Look

    First Look: August 4

      Working PapersThe Impact of Private Equity Ownership on Corporate Tax Avoidance Authors:Brad Badertscher, Sharon P. Katz, and Sonja Olhoft Rego Abstract This study investigates how private equity ownership affects corporate tax avoidance. Private equity (PE) firms... View Details
    Keywords: Martha Lagace
    • November 2014
    • Case

    Oasys Water: Balancing Strategic Partnerships & Financing Decisions

    By: Ramana Nanda, William A. Sahlman and Sid Misra
    Oasys Water had developed a proprietary water treatment technology based on an innovative forward osmosis process that could remove dissolved solids from water more effectively and efficiently than existing technologies. As Oasys looked to scale, it was exploring... View Details
    Keywords: Entrepreneurial Finance; Finance; Strategy; Entrepreneurship; China
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    • Web

    Live from Klarman Hall - Alumni

    challenging the very concept of how a company is put together. AI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value. Professor Karim Lakhani discusses how reinventing the firm around data,... View Details
    • 2013
    • Working Paper

    Work Design Drivers of Organizational Learning about Operational Failures: A Laboratory Experiment on Medication Administration

    By: Anita L. Tucker
    Operational failures persist in hospitals, in part because employees work around them rather than attempt to prevent recurrence. Drawing on a process improvement tool—the Andon cord—we examine three work design components that may foster improvement-oriented behaviors:... View Details
    Keywords: Health Care; Process Improvement; Organizational Learning; Behavioral Operations; Prosocial Behavior; Experiments; Organizational Change and Adaptation; Behavior; Performance Improvement; Health Care and Treatment; Business Processes; Health Industry
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    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • October 2018
    • Case

    African Bank Investments Limited (A)

    By: Lynn S. Paine and Will Hurwitz
    Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details
    Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Banking Industry; Financial Services Industry; Insurance Industry; Africa; South Africa
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    • Article

    Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

    By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

    Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

    Data... View Details

    Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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    • 06 Oct 2023
    • Book

    Yes, You Can Radically Change Your Organization in One Week

    organization forward at the speed of change. One is running better meetings.” Frei: “Another is removing ‘work in process’ from the system, an idea based on Little’s Law. Instead of working harder, find ways to work smarter.” Operational... View Details
    Keywords: by Kristen Senz
    • May 2023
    • Case

    CMA CGM: Reducing the Carbon Footprint of Container Shipping

    By: Willy C. Shih and Emilie Billaud
    Marine transport is the most cost-effective way to move large volumes over long distances, and container shipping is the backbone of international trade in goods. Yet shipping contributed 3% of worldwide greenhouse gas emissions, and the deep-sea segment, which... View Details
    Keywords: Container Shipping; Logistic Regression; Trade Links; Decarbonization; Environmental Strategies; Environmental Impact; Globalization; Trade; Environmental Regulation; Logistics; Supply Chain; Governance Compliance; Shipping Industry; European Union; Asia; North America
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    • 17 May 2017
    • Research & Ideas

    Minorities Who 'Whiten' Job Resumes Get More Interviews

    removed from resumes before hiring managers see them. Companies can also perform regular checks for discrimination in the screening process, for example by measuring how many minorities applied for a position and comparing that with the... View Details
    Keywords: by Dina Gerdeman
    • October 2018
    • Supplement

    African Bank Investments Limited (B)

    By: Lynn S. Paine and Will Hurwitz
    Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details
    Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Banking Industry; Financial Services Industry; Insurance Industry; Africa; South Africa
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    • July–August 2015
    • Article

    Engineering Reverse Innovations: Principles for Creating Successful Products for Emerging Markets

    By: Amos Winter and Vijay Govindarajan
    Multinationals are starting to catch on to the logic of reverse innovation, in which products are designed first for consumers in low-income countries and then adapted into disruptive offerings for developed economies. But only a handful of companies have managed to do... View Details
    Keywords: Innovation Strategy; Emerging Markets
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    • January 2009
    • Supplement

    KPMG (B): Risk and Reform

    By: Robert G. Eccles and Eliot Sherman
    Under the leadership of Tim Flynn, Chairman and CEO of KPMG, the firm made a number of changes in compensation, governance, and culture in order to address the underlying reasons for actions that occurred prior to him becoming CEO that led to the accounting giant... View Details
    Keywords: Communication Strategy; Ethics; Corporate Governance; Governance Compliance; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Compensation and Benefits; Employee Relationship Management; Organizational Change and Adaptation
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