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  • All HBS Web  (693)
    • News  (178)
    • Research  (336)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (206)
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  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

you're being cautious, drilling down and reflecting, but you're not really doing anything, you've got to move to plan B and do something. Q: Do leaders need recognition to be leaders? Should they need recognition? Is a leader a leader if... View Details
Keywords: by Martha Lagace
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

Her Gender Shades project with Joy Buolamwini found that facial recognition services offered by IBM, Microsoft, and other companies misidentified Black women as much as 35 percent of the time while performing nearly perfectly with white... View Details
Keywords: by Scott Van Voorhis; Technology
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

report possible fraud? What kinds of internal control levers, employee training programs, or perhaps even internal (nonfinancial) rewards and recognitions lead to a greater number of internal whistleblower reports? Subject to data... View Details
Keywords: by April White
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

Out of work for a year following a serious illness in 1993, Kjeld appointed a five-person management team to help him run the company when he returned. The group focused mainly on driving growth. When a benchmarking study revealed LEGO's global name View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • September 2010 (Revised September 2013)
  • Case

Accounting for the iPhone at Apple Inc.

By: Francois Brochet, Krishna G. Palepu and Lauren Barley
Apple initially recognized revenue associated with its iPhone product using subscription accounting. However, in 2008, the company started providing non-GAAP supplemental numbers where substantially all of the revenue was recognized upfront. Market participants'... View Details
Keywords: Corporate Disclosure; Revenue Recognition; Standards; Technology Industry; United States
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Brochet, Francois, Krishna G. Palepu, and Lauren Barley. "Accounting for the iPhone at Apple Inc." Harvard Business School Case 111-003, September 2010. (Revised September 2013.)
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

recognition to evaluate millions of people, even tiny algorithmic mistakes in prediction across races or genders make a huge difference in the aggregate; any decision that is made based on the prediction of those algorithms will... View Details
Keywords: by Rachel Layne
  • August 2000 (Revised September 2001)
  • Case

Bausch & Lomb, Inc. (A)

Bausch & Lomb (B&L) instituted an aggressive sales program in the final weeks of its 1993 fiscal year that pushed a large amount of inventories onto distributors. The company recognized revenues on these products when they were shipped. A rewritten version of an... View Details
Keywords: Revenue Recognition; Consumer Products Industry
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Miller, Gregory S., and Christopher F. Noe. "Bausch & Lomb, Inc. (A)." Harvard Business School Case 101-010, August 2000. (Revised September 2001.)
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

accountable to senior management for employing the process regularly, and second, rewarding those who do with recognition and promotion. That is exactly what Southwest Airlines and Johnson & Johnson have done for decades. Of course,... View Details
Keywords: by Michael Beer
  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

service awards, employee of the month awards, and recognition of workers as "Champions" or "Legends" for extraordinary achievements or service. Managers at all levels offer frequent informal View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

ways. A retired engineer threw himself into doing hands-on engineering work as a volunteer for the new community center being built in town. Finding a new source for valued affirmation: Retirees often miss the recognition and positive... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

releases will get better." The only way to attract great typists would be for voice recognition to be faster and more accurate than typing. This is a very high technical hurdle. Where has voice-recognition technology begun to take... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

they were not good at, and they were able to fill those gaps by recruiting individuals and forming teams to do the things they couldn't do or wouldn't do or shouldn't do." That kind of self-aware recognition of weakness is not... View Details
Keywords: by Michael Blanding; Computer
  • 2008
  • Chapter

Corporate Honesty and Business Education: A Behavioral Model

By: Rakesh Khurana and Herbert Gintis
Since the mid-1970s neoclassical economic theory has dominated business school thinking and teaching in dealing with the nature of human motivation. However valuable in understanding competitive product and financial markets, neoclassical economic theory employs an... View Details
Keywords: Business Education; Ethics; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Culture; Business and Shareholder Relations; Mathematical Methods; Behavior
Citation
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Khurana, Rakesh, and Herbert Gintis. "Corporate Honesty and Business Education: A Behavioral Model." In Moral Markets: The Critical Role of Values in the Economy, edited by Paul J. Zak. Princeton University Press, 2008.
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

tell you that the world of business is not so different. “It really was all about the recognition of and comparison with their peers, and many of them were willing to pay for it.” "This is why MBA programs send out lists of average... View Details
Keywords: by Carmen Nobel
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when. With facial recognition and infrared cameras, there can be time series data collected from your temperature and probably what was in the breaths you exhaled, captured over weeks and years, as you enter vestibules and ride... View Details
Keywords: by Dina Gerdeman
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

feasible nor economical. Machine learning technology today excels at self-contained tasks like image recognition and content-sorting. “The kind of tasks that we want to do in marketing tend to be more challenging, because we’re trying to... View Details
Keywords: by Kristen Senz
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
Keywords: Development Economics; Policy; Health; Human Resources; Africa; India; United States
  • 17 Nov 2016
  • Op-Ed

What's Behind the Unexpected Trump Support from Women

percent voted for him—the lowest percentage of all groups--reflecting, perhaps, their concern about the treatment of blacks in the criminal justice system as well as their recognition of Clinton’s stronger support of minorities and her... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
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