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  • November 2019
  • Article

How Do Sales Efforts Pay Off? Dynamic Panel Data Analysis in the Nerlove-Arrow Framework

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park
This paper evaluates the short- and long-term value of sales representatives’ detailing visits to different types of physicians. By understanding the dynamic effect of sales calls across heterogeneous physicians, we provide guidance on the design of optimal call... View Details
Keywords: Nerlove-Arrow Framework; Stock-of-goodwill; Dynamic Panel Data; Serial Correlation; Instrumental Variables; Sales Effectiveness; Detailing; Analytics and Data Science; Sales; Analysis; Performance Effectiveness; Pharmaceutical Industry
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Chung, Doug J., Byungyeon Kim, and Byoung G. Park. "How Do Sales Efforts Pay Off? Dynamic Panel Data Analysis in the Nerlove-Arrow Framework." Management Science 65, no. 11 (November 2019): 5197–5218.
  • November 2018
  • Case

Komatsu Komtrax: Asset Tracking Meets Demand Forecasting

By: Willy Shih, Paul Hong and YoungWon Park
Komatsu's Komtrax system started as a way of remotely monitoring and tracking equipment for the purpose of improving operational efficiency. This case follows its evolution towards other uses including demand forecasting for its sales, marketing, and production... View Details
Keywords: Big Data; Manufacturing; Manufacturing Industry; Data Strategy; Internet Of Things; Construction; Production; Analytics and Data Science; Strategy; Performance Efficiency; Forecasting and Prediction; Industrial Products Industry; Construction Industry; Japan
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Shih, Willy, Paul Hong, and YoungWon Park. "Komatsu Komtrax: Asset Tracking Meets Demand Forecasting." Harvard Business School Case 619-022, November 2018.
  • 2019
  • Article

Ridesharing with Driver Location Preferences

By: Duncan Rheingans-Yoo, Scott Duke Kominers, Hongyao Ma and David C. Parkes
We study revenue-optimal pricing and driver compensation in ridesharing platforms when drivers have heterogeneous preferences over locations. If a platform ignores drivers' location preferences, it may make inefficient trip dispatches; moreover, drivers may strategize... View Details
Keywords: Ridesharing; Pricing; Compensation and Benefits; Geographic Location; Market Design; Mathematical Methods
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Rheingans-Yoo, Duncan, Scott Duke Kominers, Hongyao Ma, and David C. Parkes. "Ridesharing with Driver Location Preferences." Proceedings of the International Joint Conference on Artificial Intelligence (2019): 557–564.
  • August 2024
  • Background Note

Mitigating Climate Change with Machine Learning

By: Michael W. Toffel, Kelsey Carter, Amy Chambers, Avery Park and Susan Pinckney
This note highlights how machine learning is being used to decarbonize (reduce GHG emissions) several key sectors including electricity, transportation, building, industrial processes, and agriculture -- and how machine learning is being used to accelerate efforts to... View Details
Keywords: Climate; Artificial Intelligence; Adaptation; Climate Change; AI and Machine Learning; Innovation and Invention
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Toffel, Michael W., Kelsey Carter, Amy Chambers, Avery Park, and Susan Pinckney. "Mitigating Climate Change with Machine Learning." Harvard Business School Background Note 625-014, August 2024.
  • 2021
  • Working Paper

Time Dependence and Preference: Implications for Compensation Structure and Shift Scheduling

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park
This study jointly examines agents’ time dependence—period effects within instantaneous utility—and time preference—behavior on discounting future utility. The study considers the start- and end-of-period effects for time dependence and exponential and hyperbolic... View Details
Keywords: Time Preferences; Present Bias; Hyperbolic Discounting; Compensation; Dynamic Structural Models; Identification; Time Management; Motivation and Incentives; Behavior; Performance; Compensation and Benefits
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Chung, Doug J., Byungyeon Kim, and Byoung G. Park. "Time Dependence and Preference: Implications for Compensation Structure and Shift Scheduling." Harvard Business School Working Paper, No. 21-121, April 2021.
  • 01 Aug 2000
  • Research & Ideas

A Latin American Vision: New HBS Research Center Opens

Fernando de la Rua, the President of Argentina noted, "This is an historic day," about the opening of the School's new Latin America Research Center in Buenos Aires. Speaking as guest of honor at the Center's inaugural dinner on August 3rd at the View Details
Keywords: by Martha Lagace
  • 22 May 2012
  • First Look

First Look: May 22

contained expansion in Pakistan, exporting to nearby markets, and/or developing a global halal food brand. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512002-PDF-ENG Shanghai Zhangjiang Hi-Tech Park Development Co., Ltd... View Details
Keywords: Sean Silverthorne
  • July–September 2023
  • Article

A Systematic Review of Respect Between Acute Care Nurses and Physicians

By: Derrick P. Bransby, Anna T. Mayo, Matthew A. Cronin, Katie Park and Christina Yuan
Background: Interprofessional collaboration between nurses and physicians has become an essential part of patient care, which, when lacking, can lead to well-known challenges. One possible explanation for ineffective nurse–physician collaboration is a lack of... View Details
Keywords: Relationships; Status and Position; Cooperation; Attitudes; Behavior; Outcome or Result; Health Industry
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Bransby, Derrick P., Anna T. Mayo, Matthew A. Cronin, Katie Park, and Christina Yuan. "A Systematic Review of Respect Between Acute Care Nurses and Physicians." Health Care Management Review 48, no. 3 (July–September 2023): 237–248.
  • 2023
  • Working Paper

What Makes Managers’ Private Disclosures Informative? Evidence from Professional Investors

By: Michael Durney, Hoyoun Kyung, Jihwon Park and Eugene F. Soltes
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Durney, Michael, Hoyoun Kyung, Jihwon Park, and Eugene F. Soltes. "What Makes Managers’ Private Disclosures Informative? Evidence from Professional Investors." Working Paper, December 2023.
  • Article

Determining Our Destiny: Do Restrictions to Collective Autonomy Fuel Collective Action?

By: Frank J. Kachanoff, Nour Kteily, Thomas H. Khullar, Hyun Joon Park and Donald M. Taylor
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Kachanoff, Frank J., Nour Kteily, Thomas H. Khullar, Hyun Joon Park, and Donald M. Taylor. "Determining Our Destiny: Do Restrictions to Collective Autonomy Fuel Collective Action?" Journal of Personality and Social Psychology 119, no. 3 (September 2020): 600–632.
  • October 2023 (Revised November 2023)
  • Teaching Note

The Miccosukee Tribe and the Battle to Save the Everglades: A Miami Climate Action Story

By: Rosabeth Moss Kanter and Jacob A. Small
Teaching Note for HBS Case No. 324-002. "Miccosukee" explores the challenges of coordinating actions to solve a complex systems problem—from individuals, small organizations, and coalitions of multiple organizations. The case discusses the impact of climate change and... View Details
Keywords: Climate Change; Leading Change; Natural Environment; Florida; Everglades National Park
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Kanter, Rosabeth Moss, and Jacob A. Small. "The Miccosukee Tribe and the Battle to Save the Everglades: A Miami Climate Action Story." Harvard Business School Teaching Note 324-048, October 2023. (Revised November 2023.)
  • 09 Apr 2012
  • Research & Ideas

Who Sways the USDA on GMO Approvals?

fairly following the rules of the process. In both cases, the researchers found that the department looked to outside stakeholders in order to establish that legitimacy. In the case of consequential legitimacy, Hiatt and Park found a... View Details
Keywords: by Michael Blanding; Food & Beverage; Biotechnology; Agriculture & Agribusiness
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

problem the product or service should be designed to solve. For example, when Walt Disney was plotting out Disneyland in the late 1940s, he didn't concern himself at first with typical amusement park issues like how many rides to build,... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

at managing waiting, having long since concluded that guests to its theme parks spend far more time waiting than participating in various activities. Guests are willing to wait longer when they are diverted or entertained, when they know... View Details
Keywords: by James Heskett
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808107 Parks Capital-Investment in US Retail, Inc. Harvard Business School Case 208-104 Parks Capital acquired a Children's Apparel... View Details
Keywords: Martha Lagace
  • 24 Sep 2014
  • Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

You sometimes hear people say things like, "I believe in global warming" or "I don't believe in climate change." It seems odd to approach climate change in this way, as though it were a question of belief, like religion. Most of the time when we confront uncertainty in... View Details
Keywords: by Forest Reinhardt; Energy; Utilities
  • 19 Sep 2012
  • Research & Ideas

Book Excerpt: “The Architecture of Innovation”

parks his Fiesta next to the independent venture capitalists' Ferraris, the temptation to go elsewhere becomes too great." In other words, companies who create internal venture teams to fuel their research and development must not... View Details
Keywords: by Josh Lerner; Financial Services
  • 2021
  • Working Paper

Deep Learning for Two-Sided Matching

By: Sai Srivatsa Ravindranatha, Zhe Feng, Shira Li, Jonathan Ma, Scott Duke Kominers and David Parkes
We initiate the use of a multi-layer neural network to model two-sided matching and to explore the design space between strategy-proofness and stability. It is well known that both properties cannot be achieved simultaneously but the efficient frontier in this design... View Details
Keywords: Strategy-proofness; Deep Learning; Two-Sided Platforms; Marketplace Matching; Balance and Stability
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Srivatsa Ravindranatha, Sai, Zhe Feng, Shira Li, Jonathan Ma, Scott Duke Kominers, and David Parkes. "Deep Learning for Two-Sided Matching." Working Paper, July 2021.
  • 20 May 2014
  • First Look

First Look: May 20

Download working paper: http://ssrn.com/abstract=2270579   Cases & Course Materials Harvard Business School Case 314-114 The Park Hotels: Revitalizing an Iconic Indian Brand Priya Paul, chairperson of The View Details
Keywords: Sean Silverthorne
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

Partners and Great Wolf Resorts: Buying from a Highly Regarded Competitor The case examines the March 2015 Centerbridge Partners investment decision regarding whether to acquire Great Wolf Resorts, a North American family-oriented indoor water View Details
Keywords: Sean Silverthorne
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