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- All HBS Web (313)
- Faculty Publications (44)
- 19 May 2022
- News
Leading to Salvation
interacted with it...I wanted to take the chapel and make it a public space." Bob Ryan: The funeral home was in a very rundown building. If you segment the African American market, you had people who couldn’t really afford to pay for a... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
solutions for myriad tasks that previously were performed in traditional, non-tech ways. In this way, they have improved the productivity of many traditional industries (just look at all the industries that use PCs today) and created brand new ones (just look at the... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 26 Mar 2018
- News
Funding Climate Change Solutions
In this video, Ousseynou Nakoulima (MBA 2009), director of the Green Climate Fund, discusses why his organization employs a holistic strategy to its work in developing countries. “The Green Climate Fund is a fund that has been set up by the international community to... View Details
- 11 Dec 2017
- News
Growing from Within
including our $1 any size soft drink promotion. Our future also requires that we keep challenging ourselves to improve and innovate and we are excited about the way we are elevating the customer experience through more modern restaurants, delivery and View Details
- 13 Dec 2018
- Blog Post
"I Wanted to Move from Analyzing Results to Creating Them": Cynthia Samanian, MBA 2012
shift from her previous strengths to her new ambitions. At Path, a mobile application startup based in San Francisco, Cynthia joined as a business analyst, but during her five-year tenure, moved to design and product development, becoming... View Details
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
significant population of lower-skilled, lower educational-attainment workers out there, many who speak English as a second language, who have worked in service industries that have been very, very badly damaged by COVID. They’re going to have a hard time finding work... View Details
- 01 Sep 2018
- News
Case Study: A Good Fit
gym, for example—and sustaining it over time, says Sean Eldridge (MBA 2009). He and his cofounders at Gain Life, an early-stage startup based at the Harvard Launch Lab, have an app for that. By combining behavioral science and marketing best practices with the... View Details
Keywords: Jen McFarland Flint
- 18 Oct 2016
- First Look
October 18, 2016
new ones. The authors contend that by understanding what causes customers to "hire" a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that they'll View Details
Keywords: Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
governance-related frictions and not driven by plausible alternative theories. Both structural calibration and reduced-form estimates reveal significant negative performance implications from suboptimal peer selection. Compensation Consultants and the Level,... View Details
Keywords: by Sean Silverthorne
- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
tons of greenhouse gases to the atmosphere. To avoid the worst impacts of climate change, we need to get to net zero emissions by 2050. Achieving this goal is possible, but it will require nothing less than a national and international View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
Hekmatullah Ebrahimkhil prays next to a network tower on a hill overlooking Qargha Lake, outside Kabul. Ebrahimkhil is helping his father guard and service one of the mobile communication towers on the hill—part of an innovative community... View Details
Keywords: Julia Hanna
- 15 Feb 2012
- Op-Ed
Occupy Wall Street Protestors Have a Point
intervention by business because business had no legitimacy—"it's above my pay grade." Still others thought that business should use its influence to activate government. A final group said that companies were the only ones that... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
According to several research studies, one of the greatest concerns of those working significant amounts of time remotely is the “out of sight, out of mind” syndrome, especially when it comes to promotions and pay increases. Although the... View Details
Keywords: by James Heskett
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
front of the pump instead of paying in slower, more conventional ways, did 2.7 million people sign up for the program and increase their loyalty to Mobil by one extra visit to the pump per month? The... View Details
Keywords: by James Heskett
- Web
Challenges and Opportunities in the Restaurant Industry - Course Catalog
industry to these issues, especially in light of increasing concerns about how to bridge the gap between consumer willingness to pay/perception of value and the hurdles restaurants face in trying to pay living wages. Brand Positioning.... View Details
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
For some gig workers, losing the flexibility to set their own schedules is equivalent to taking a 17 percent pay cut, according to new research that explores the wages and work habits of DoorDash drivers. App-based platforms that allow... View Details
- 18 Oct 2021
- Blog Post
How Much is Freedom Worth? For Gig Workers, a Lot.
For some gig workers, losing the flexibility to set their own schedules is equivalent to taking a 17 percent pay cut, according to new research that explores the wages and work habits of DoorDash drivers. App-based platforms that allow... View Details
Keywords: Consumer Products
- 01 Jun 2025
- News
Alumni Achievement Awards 2025
Protection of the Environment Thanks, Mom: “When I was 16, I took my savings to the bank and bought some shares of a neighbor’s scaffolding company. At 25, I sold the shares to my mother to help pay for business school. Very soon after... View Details
- 03 Apr 2006
- What Do You Think?
Has Globalization Reached Its Peak?
suggests that "Globalization will have reached its peak when we have global citizens who can pay their taxes where they please and enjoy the benefits of the government that serves them best no matter their geographic location . . .... View Details
Keywords: by James Heskett