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- Faculty Publications (40)
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- All HBS Web (312)
- Faculty Publications (40)
- 19 May 2022
- News
Leading to Salvation
interacted with it...I wanted to take the chapel and make it a public space." Bob Ryan: The funeral home was in a very rundown building. If you segment the African American market, you had people who couldn’t really afford to pay for a... View Details
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
solutions for myriad tasks that previously were performed in traditional, non-tech ways. In this way, they have improved the productivity of many traditional industries (just look at all the industries that use PCs today) and created brand new ones (just look at the... View Details
- 15 Feb 2012
- Op-Ed
Occupy Wall Street Protestors Have a Point
intervention by business because business had no legitimacy—"it's above my pay grade." Still others thought that business should use its influence to activate government. A final group said that companies were the only ones that... View Details
- 11 Dec 2017
- News
Growing from Within
including our $1 any size soft drink promotion. Our future also requires that we keep challenging ourselves to improve and innovate and we are excited about the way we are elevating the customer experience through more modern restaurants, delivery and View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
front of the pump instead of paying in slower, more conventional ways, did 2.7 million people sign up for the program and increase their loyalty to Mobil by one extra visit to the pump per month? The... View Details
Keywords: by James Heskett
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
For some gig workers, losing the flexibility to set their own schedules is equivalent to taking a 17 percent pay cut, according to new research that explores the wages and work habits of DoorDash drivers. App-based platforms that allow... View Details
- 18 Oct 2021
- Blog Post
How Much is Freedom Worth? For Gig Workers, a Lot.
For some gig workers, losing the flexibility to set their own schedules is equivalent to taking a 17 percent pay cut, according to new research that explores the wages and work habits of DoorDash drivers. App-based platforms that allow... View Details
Keywords: Consumer Products
- 01 Jun 2015
- News
Screen Grab
providers should support equal access to all content and applications (such as data-heavy files of online video) regardless of the source or how much bandwidth it requires. Instead, industry executives contend, consumers should pay... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Mar 2012
- News
Capitalism’s New Agenda
remedies that would make things worse, but were against any intervention by business because business had no legitimacy—“it’s above my pay grade.” Still others thought that business should use its influence to activate government. A final... View Details
- 13 Dec 2018
- Blog Post
"I Wanted to Move from Analyzing Results to Creating Them": Cynthia Samanian, MBA 2012
shift from her previous strengths to her new ambitions. At Path, a mobile application startup based in San Francisco, Cynthia joined as a business analyst, but during her five-year tenure, moved to design and product development, becoming... View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any day. Of course, reverse mentoring goes on all the time, often in... View Details
Keywords: by James Heskett
- 01 Sep 2020
- News
Saving Grace
PensionBee in 2014 to address this lack of continuity and introduce transparency to an industry that’s known to be convoluted and confusing. The company is able to track down a customer’s pension plans and consolidate them into one, which can be managed by a View Details
Keywords: Jen McFarland Flint
- 01 Mar 2019
- News
The HBS Fund
operators in the United States were only able to glean a general estimate of location from mobile calls, thus hampering response times. Now, thanks to technology developed by RapidSOS, calls received from most Android phones automatically... View Details
- 23 Jul 2024
- Research & Ideas
Forgiving Medical Debt Won't Make Everyone Happier
people with health insurance often are saddled with medical debt. Policymakers have taken notice, and in an election year amid an uncertain economy, health care, debt, and economic mobility are all hot issues. A comedy show discovery... View Details
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
significant population of lower-skilled, lower educational-attainment workers out there, many who speak English as a second language, who have worked in service industries that have been very, very badly damaged by COVID. They’re going to have a hard time finding work... View Details
- 01 Sep 2018
- News
Case Study: A Good Fit
gym, for example—and sustaining it over time, says Sean Eldridge (MBA 2009). He and his cofounders at Gain Life, an early-stage startup based at the Harvard Launch Lab, have an app for that. By combining behavioral science and marketing best practices with the... View Details
Keywords: Jen McFarland Flint
- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
tons of greenhouse gases to the atmosphere. To avoid the worst impacts of climate change, we need to get to net zero emissions by 2050. Achieving this goal is possible, but it will require nothing less than a national and international View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
governance-related frictions and not driven by plausible alternative theories. Both structural calibration and reduced-form estimates reveal significant negative performance implications from suboptimal peer selection. Compensation Consultants and the Level,... View Details
Keywords: by Sean Silverthorne
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
According to several research studies, one of the greatest concerns of those working significant amounts of time remotely is the “out of sight, out of mind” syndrome, especially when it comes to promotions and pay increases. Although the... View Details
Keywords: by James Heskett