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Show Results For
- All HBS Web
(543)
- News (85)
- Research (372)
- Events (3)
- Multimedia (1)
- Faculty Publications (64)
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- 13 Oct 2015
- First Look
October 13, 2015
research. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49810 October 2015 Journal of Labor Economics The Value of Bosses By: Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton Abstract—How and by how much do supervisors enhance View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Debt literacy is measured by questions testing knowledge of fundamental concepts related to debt and by self-assessed financial knowledge. Financial experiences are the participants' reported experiences with traditional borrowing,... View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes... View Details
Keywords: Sean Silverthorne
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
centers. This sometimes resulted in reports of workers stressed out and exhausted by the demanding environment. “It’s one of those cultures that works for some people, but not others,” says Campbell, “there is a lot more performance... View Details
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
that over time, rituals themselves become meaningful to us—a sense of ‘this is how we do things around here.’ And that meaning is then linked to find more meaning in the work that we do.” [iStockphoto/Diego Cerro Jimenez] Related reading from the Working View Details
Keywords: by Kristen Senz
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
then, mental health experts have questioned whether the pandemic has exacerbated the problem, as some workers may have fewer social connections now that they’re working from home. “That may be good in some respects, cutting down on... View Details
Keywords: by Michael Blanding
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency. View Details
Keywords: by Kristen Senz
- 11 Mar 2014
- First Look
First Look: March 11
as those in group practice. Peer interaction is important for professional learning and quality care. Working Papers Return Migration and Geography of Innovation in MNEs: A Natural Experiment of On-the-Job Learning of Knowledge... View Details
Keywords: Sean Silverthorne
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
matter. Preliminary results from a series of studies of hotel concierge interactions show that front-line service workers often treat customers inequitably, providing better assistance to white customers than Black and Asian customers.... View Details
Keywords: by Pamela Reynolds
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
We have to recalibrate our minds in terms of why we’re doing remote work now. In this moment of panic, when companies and workers are trying to figure out how to be productive and how to be happy working from home, the most practical... View Details
Keywords: by Dina Gerdeman
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
benefits. Now, they say, we are reaping the consequences of that misapprehension. Employees left their jobs at alarming rates over the past year as they reassessed their lives in the face of COVID-19. Other workers are “quietly quitting,”... View Details
Keywords: by Michael Blanding
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
business leaders need to step up their game to attract and retain the top talent they need to remain competitive, productive, and cohesive to get through this tumultuous period. "Leaders must realize that their workers are their greatest... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 10 Sep 2013
- First Look
First Look: September 10
Approaches and Evidence By: Kerr, William R. Abstract—High-skilled immigrants are a very important component of U.S. innovation and entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have... View Details
Keywords: Sean Silverthorne
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
A few hundred years ago, it was considered a virtue to know a little bit about everything. They even had a word for it: “Renaissance man.” Now, with vast amounts of knowledge literally at our fingertips, generalists tend to be tarred with... View Details
Keywords: by Michael Blanding
- 10 Nov 2022
- Research & Ideas
Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back
women would be more likely to agree with the statements. Then, the researchers asked participants to make decisions as employers. Matched with a pair of workers—a high performer and a low performer—“employers” had to choose between paying the View Details
Keywords: by Shalene Gupta
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
these stores had women store managers. Grocery stores offer fertile ground for research overall: The US grocery industry employed more than 4 million workers in 2019, and the retail trades employed more than 15 percent of the country’s... View Details
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
automated driverless car.” The research results, detailed in “Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses,” were published in the June issue... View Details
Keywords: by Jay Fitzgerald