jobs training - Publications - Faculty & Research

March 2023 (Revised May 2023)
Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag

In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details

Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States

Citation

Purchase

21 Nov 2023
Cold Call Podcast

Cold Call: Building a More Equitable Culture at Delta Air Lines

Keywords: Re: Linda A. Hill; Air Transportation

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

start, the company encouraged additional voluntary departures and offered to help people find new jobs, but got few takers. Many workers were civil servants who expected job security for life. And, at the time, unemployment was also high... View Details

Keywords: by Michael Blanding

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

correlated with different pathways to success,” says Fuller, who is also the co-director of HBS’ Managing the Future of Work project. Apprenticeships are rare outside the building trades in the US. Concerns abound that they pigeonhole students and consign them to View Details

Keywords: by Michael Blanding

Web

Community College Report - Managing the Future of Work

disruptive automation, the nature of middle skills jobs is evolving much faster than educators’ abilities to change curriculum. Surveys of educators and employers reveal the disconnect behind this partnership’s underperformance and... View Details

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

Over a year into the COVID-19 pandemic, there are hints of optimism as more people gain access to vaccines and the federal government injects more stimulus money into the economy. Yet, the outlook for workers remains mixed. The crisis has exacerbated existing... View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

Profile

Thomaz Galvao

venture they are incubating in the i-lab. “Our country has one of the highest unemployment rates in the Americas,” Thomaz explains. “There are significant gaps between supply and demand for job occupations: companies can’t find people... View Details

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

organizational entry points. What entry-level jobs truly require a four-year degree to succeed? Can you remove degree requirements or other barriers to cast a wider net? What skills and training will help... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

are fired. Some may need to move to another state or another industry to find a job, and they may not find a job at the same level." The big thing is that “cash for information” may not be the right way to talk about it, because it comes... View Details

Keywords: by April White

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

their businesses to shareholders through stock buybacks and dividends rather than invest for the long term, undermining job growth and putting the country’s economic future at risk, often pointing to the high ratio of shareholder payouts... View Details

Keywords: Sean Silverthorne

25 Jan 2021
Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details

Keywords: by Sean Silverthorne; Manufacturing

Web

Topics - HBS Working Knowledge

Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels... View Details

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

It is hard to imagine a more difficult and tragic trial by fire for a new leader. On September 4, 2001, Robert Mueller started his new job as the sixth director of the Federal Bureau of Investigation. A mere week later, on September 11,... View Details

Keywords: by Carmen Nobel

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

managers and also something an individual should weigh when deciding whether to accept a management offer. Many companies spend a lot of time and money training their sales managers, but they’re not choosing the right people for the View Details

Keywords: by Dina Gerdeman

01 Dec 2023
News

Thinking Ahead

intermediate fix—even more pressing. “An open problem is whether you can train a generative AI model from scratch on your own data, preserve privacy, and still have good utility,” says Neel. Differential privacy—the practice of... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

01 Mar 2024
News

In My Humble Opinion: Role Model

own,” she says. After nine months, Qarnain landed a job at AOL—and simultaneously launched her acting career. She booked her first professional theater job in the summer of 2003, appearing in numerous... View Details

Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Web

Profiles - MBA

peers, diverse in our interests but united by a shared purpose of social impact through technology entrepreneurship. The training we will receive in innovation, interdisciplinary problem solving, and venture creation will equip us with... View Details

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

as well as signs that the increases were not one-time phenomena. As a result, "understanding the causes and effects [of lateness and absenteeism] should be a key priority of retailers." One tip for managers: Address the problems through better View Details

Keywords: by Ben Rand; Retail

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Middle management used to be the place where careers stalled, but the COVID-19 pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history. The tight job market... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

01 Mar 2019
News

The Burden Legacy

16, landed his first job as a reporter and camera assistant with a New York newsreel company. He joined RKO Pictures in California in 1929, rising from production assistant to associate producer. At the dawn of World War II Shirley... View Details

Keywords: Linda Kush

Publications