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  • 05 Jul 2016
  • Blog Post

The Softer Side of Business at HBS

decision began to hinge not on which school could teach me finance better or give me a better network (those were table stakes), but rather on which school could help me become a more thoughtful leader – one who would be more in-tune with the View Details
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

what employees can do to resist them. As she states in a recent column in Harvard Business Review, "The best cure for horrible bosses is wonderful colleagues." Bad boss behavior #1: failure to communicate. At any level of... View Details
Keywords: by Carmen Nobel
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

postadoption behavior varies depending on customer acquisition method and dynamic states. At the total usage level, in one context (an annotation and note-taking service), customers who heard about the service through search and... View Details
Keywords: Dina Gerdeman
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

mastery" goals probably lead to better effects than strict "performance" goals. Good people with the best of intentions can focus so much on a stretch goal that they fail to recognize how it leads to unethical behavior and/or excessive... View Details
Keywords: Re: Multiple Faculty
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

interpersonal construct that captures listening, understanding, validation, and care. We measure responsiveness with an attitudinal measure from previous research as well as a novel behavioral measure: the... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior Authors:Francesca Gino, Lisa L. Shu, Max H. Bazerman Abstract People often make judgments about the ethicality of others' behaviors and... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2006
  • News

The Baby Business

Spar In her new book, The Baby Business: How Money, Science, and Politics Drive the Commerce of Conception, HBS professor Debora Spar takes an unflinching look at a taboo topic: the myriad kinds of interpersonal arrangements and financial... View Details
Keywords: Garry Emmons; Government; Health, Social Assistance
  • 31 Aug 2010
  • First Look

First Look: August 31

  PublicationsLying to Level the Playing Field: Why People May Dishonestly Help or Hurt Others to Create Equity Authors:F. Gino and L. Pierce Publication:Journal of Business Ethics (forthcoming) Abstract Unethical and dishonest behavior... View Details
Keywords: Sean Silverthorne
  • Web

Harvard Business School

Andrew E. Honeycutt (DBA) 1975 An Ethnographic Study of Low-Income Consumer Behavior Hassell H. McClellan (DBA) 1978 One-Bank Holding Companies: a Study of Management Clifford E. Darden (DBA) 1982 Organizational Survival as a Function of... View Details
  • Article

Inviting Consumers to Downsize Fast-Food Portions Significantly Reduces Calorie Consumption

By: Janet Schwartz, Jason Riis, Brian Elbel and Dan Ariely
Policies that mandate calorie labeling in fast-food and chain restaurants have had little or no observable impact on calorie consumption to date. In three field experiments, we tested an alternative approach: activating consumers' self-control by having servers ask... View Details
Keywords: Food; Labels; Consumer Behavior; Interpersonal Communication; Motivation and Incentives; Health Industry; Food and Beverage Industry
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  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

December 19, 2018 NEJM Catalyst It's Time to Reform the Orphan Drug Act By: Bagley, Nicholas, Amitabh Chandra, Craig Garthwaite, and Ariel Dora Stern Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55448 January 2019... View Details
Keywords: Dina Gerdeman
  • 01 Jun 2012
  • News

Faculty Books

groups don’t learn naturally—because of interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding—Edmondson shows how to overcome these barriers. She explains how collaborative... View Details
Keywords: Professor Amy C. Edmonson; Professor Boris Groysberg; Professor Josh Lerner; Teaching Fellow Ann Leamon; Professor Leslie A. Perlow; Professor of Management Practice Felda Hardymon;; social media; Finance
  • 13 Mar 2018
  • First Look

March 13, 2018

specifically, the volume focuses on the economic institution of the business group and aims at understanding the factors behind its rise, growth, resilience, and/or fall; its behavioral and organizational characteristics; and its... View Details
Keywords: Sean Silverthorne
  • 2007
  • Working Paper

Paths to Equality: Walking the Talk in Multi-party Negotiations

By: Kathleen L. McGinn, Katherine L. Milkman and Markus Nöth
Past research has shown that communication in negotiations heightens social awareness, facilitates coordination, increases the utility for the other's positive outcomes, and thereby leads to more equal payoffs. But the role of specific communication strategies in... View Details
Keywords: Interpersonal Communication; Fairness; Agreements and Arrangements; Negotiation Types; Behavior; Competition
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  • 01 Dec 2015
  • News

Faculty Q&A: The Price Is Right

pro-socials. That brought us to the third question: Is there a way to essentially make pro-selfs behave like pro-socials in these PWYW situations? The answer appears to be yes. Situational factors and norms can influence consumer payments. Established findings show... View Details
Keywords: Julia Hanna
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

have reinforced strong Japanese cultural norms that emphasized group behavior and valued interpersonal harmony. Such values carried over into the country's commercial organizations and helped shape... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter of high- or low-quality care.” “Psychological safety describes a belief that the work environment is safe for View Details
Keywords: by Michael Blanding; Health
  • 23 Oct 2012
  • First Look

First Look: October 23

review research on the necessary precursors for interpersonal synchrony: the ability to detect a mind and resonate with its outputs. Further, we describe potential mechanisms for the development of synchrony between two minds. We then... View Details
Keywords: Sean Silverthorne
  • June 2011
  • Article

Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work

By: J. R. Detert and Amy C. Edmondson
This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative data from 190 interviews conducted in a... View Details
Keywords: Spoken Communication; Interpersonal Communication; Employees; Managerial Roles; Organizational Culture; Risk and Uncertainty; Behavior
Related
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

Summing Up Under what conditions do teams, introverts, and innovation go together? Properly structured and led, teams can support innovative thinking that depends on contributions from both extroverts and introverts. That's the consensus of respondents to this month's... View Details
Keywords: by James Heskett