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Publications

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  • All HBS Web  (277)
    • News  (115)
    • Research  (137)
    • Multimedia  (2)
  • Faculty Publications  (52)

Show Results For

  • All HBS Web  (277)
    • News  (115)
    • Research  (137)
    • Multimedia  (2)
  • Faculty Publications  (52)
← Page 9 of 277 Results →
  • 05 Dec 2018
  • Blog Post

Leadership Fellow Henry Tsai: Working With City Leadership To Leverage Technology

extract metadata, using artificial intelligence technology, that makes the stored videos much easier to search. “It’s a huge privilege to be trusted to lead so much important work,” Henry says. “The mayor calls me about my portfolio; the... View Details

    Michael Kaplan

    positions in the venture capital and financial space before his entrepreneurial spirit led him and his brother to launch Fashion to Figure as a single store they ran themselves for two years before expanding the business. Recently, Kaplan... View Details
    Keywords: Consumer Products & Packaged Goods;#20;#Ecommerce;#19;#Digital Health;#29;#Entertainment;#30;#Fashion, Beauty, Apparel, & Retail;#31;#Finance;#55;#Music
    • 10 Jul 2017
    • Op-Ed

    Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

    discreet—smartphones are easily concealed. A banning policy often itself causes escalation of a conflict. “The video that this store doesn’t want you to see!” is that much more likely to get attention. And when View Details
    Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
    • 24 Apr 2006
    • Research & Ideas

    Managing Alignment as a Process

    standard for workers in construction, farming, and other professions that require strenuous outdoor labor. SMI built a successful national sales base from its headquarters in Massachusetts by establishing channels with large department... View Details
    Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
    • 15 Dec 2024
    • News

    Forward Thinking

    but a study funded by the Department of Energy found that, over a five-year stretch, reality didn’t match predictions. Already AI technology is making progress, Nussey says. He points to the July release of GPT-4o mini, a lightweight... View Details
    Keywords: Janine White; Illustrations by Richard Borge; Electric Power Generation, Transmission, Distribution; Utilities
    • Web

    Video Management Policy | About

    Covert cameras are not permitted unless authorized for a purpose that is limited in scope, for a definite period, and requested by the Harvard University Police Department and/or the Office of the General Counsel (OGC). Decoy, fake, or... View Details
    • 19 Feb 2013
    • First Look

    First Look: Feb. 19

    Business School Case 513-036 As a he gets ready to release second quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the... View Details
    Keywords: Sean Silverthorne
    • 23 Mar 2010
    • First Look

    First Look: March 23

    scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are carried out by store employees at one Dillard's View Details
    Keywords: Martha Lagace
    • 20 Jan 2015
    • News

    Patient Medical Records, Pocket-sized

    the cost of care. The records are secure—encrypted, password-protected, HIPAA-compliant, and not stored on a server. In the aftermath of Hurricane Katrina, Bushkin read of displaced New Orleanians whose paper medical records had been... View Details
    Keywords: Jennifer Myers; Ambulatory Health Care Services; Health, Social Assistance
    • 01 Sep 2004
    • News

    Nancy Hall (MBA 1974)

    understand. My first jobs were in retailing, on the finance side. Thirteen years after HBS, I had a midlife crisis. I was working for a soon-to-be defunct department store in Baltimore and knew it was time... View Details
    Keywords: Susan Young; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
    • 26 Apr 2016
    • First Look

    April 26

    its stores and its supply chain, lower levels of greenhouse gas emissions, safer products for customers and manufacturers, and better treatment of its workers. The company promoted the idea that its size gave it significant influence in... View Details
    Keywords: Sean Silverthorne
    • 08 May 2012
    • First Look

    First Look: May 8

    a large-scale transformation of the iconic department store. Having previously converted the many department stores owned by Macy's to the Macy's names (except Bloomingdale's),... View Details
    Keywords: Carmen Nobel
    • 12 Sep 2019
    • News

    Skydeck Voices: Finding My Muse

    building all these mass stores on,” where I'm like “Is there a way to protect that beauty or even create some harmony between the buildings we build with the environment that we live in.” And so I think that's where I do my best thinking.... View Details
    • 01 Dec 2007
    • News

    Lighten Up

    had some fabulous people from day one, but some very uneven teams until recently.” As of September, GoLite had about 25 employees. It plans to boost its development department from four to twelve people this year. Other View Details
    Keywords: Kathryn Jones; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Sporting Goods, Hobby, Musical Instrument, and Book Stores
    • 16 Jul 2024
    • Op-Ed

    Corporate Boards Are Failing in Their No. 1 Duty

    and store managers who had the freedom to source materials unique to their marketplace. In his zeal to increase short-term earnings, Nardelli got rid of the customer advisers and centralized procurement while standardizing View Details
    Keywords: by Bill George
    • 01 Apr 1999
    • News

    Q & A: Confronting New Technologies: When Doing Right Is Wrong

    technologies include: Automobiles (electric vehicles) Bookstores (Internet sales) Department stores (discounters) Doctors (nurse-practitioners) Health insurance (HMOs) Mainframe computers (desktops)... View Details
    • 01 Jun 1997
    • News

    Live Long and Prosper: Lillian Too Reveals Ancient Chinese Secrets

    examples of businesses that use Feng shui. Two high-profile users are the Hong Kong Bank, the largest and most successful bank in Hong Kong, and the Marks & Spencer stores, probably the most successful supermarket and department View Details
    • 26 Aug 2008
    • First Look

    First Look: August 26, 2008

    b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and View Details
    Keywords: Sean Silverthorne
    • Web

    A Polaroid Timeline 1932–1977 | Baker Library

    $1,503,608. Net loss: $954,410. 1948 Instant photography is commercially introduced Polaroid launches Land Camera, Model 95, and Land Polaroid Film, Type 40, at the Jordan Marsh department store in Boston on... View Details
    • 14 Feb 2017
    • First Look

    First Look at New Research: February 14

    and research applications, yet little is known about their relation to prices in physical stores where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously collected from the websites and... View Details
    Keywords: Sean Silverthorne
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