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Show Results For
- All HBS Web
(277)
- News (115)
- Research (137)
- Multimedia (2)
- Faculty Publications (52)
- 05 Dec 2018
- Blog Post
Leadership Fellow Henry Tsai: Working With City Leadership To Leverage Technology
extract metadata, using artificial intelligence technology, that makes the stored videos much easier to search. “It’s a huge privilege to be trusted to lead so much important work,” Henry says. “The mayor calls me about my portfolio; the... View Details
Michael Kaplan
positions in the venture capital and financial space before his entrepreneurial spirit led him and his brother to launch Fashion to Figure as a single store they ran themselves for two years before expanding the business. Recently, Kaplan... View Details
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
discreet—smartphones are easily concealed. A banning policy often itself causes escalation of a conflict. “The video that this store doesn’t want you to see!” is that much more likely to get attention. And when View Details
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
standard for workers in construction, farming, and other professions that require strenuous outdoor labor. SMI built a successful national sales base from its headquarters in Massachusetts by establishing channels with large department... View Details
- 15 Dec 2024
- News
Forward Thinking
but a study funded by the Department of Energy found that, over a five-year stretch, reality didn’t match predictions. Already AI technology is making progress, Nussey says. He points to the July release of GPT-4o mini, a lightweight... View Details
- Web
Video Management Policy | About
Covert cameras are not permitted unless authorized for a purpose that is limited in scope, for a definite period, and requested by the Harvard University Police Department and/or the Office of the General Counsel (OGC). Decoy, fake, or... View Details
- 19 Feb 2013
- First Look
First Look: Feb. 19
Business School Case 513-036 As a he gets ready to release second quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are carried out by store employees at one Dillard's View Details
Keywords: Martha Lagace
- 20 Jan 2015
- News
Patient Medical Records, Pocket-sized
the cost of care. The records are secure—encrypted, password-protected, HIPAA-compliant, and not stored on a server. In the aftermath of Hurricane Katrina, Bushkin read of displaced New Orleanians whose paper medical records had been... View Details
- 01 Sep 2004
- News
Nancy Hall (MBA 1974)
understand. My first jobs were in retailing, on the finance side. Thirteen years after HBS, I had a midlife crisis. I was working for a soon-to-be defunct department store in Baltimore and knew it was time... View Details
- 26 Apr 2016
- First Look
April 26
its stores and its supply chain, lower levels of greenhouse gas emissions, safer products for customers and manufacturers, and better treatment of its workers. The company promoted the idea that its size gave it significant influence in... View Details
Keywords: Sean Silverthorne
- 08 May 2012
- First Look
First Look: May 8
a large-scale transformation of the iconic department store. Having previously converted the many department stores owned by Macy's to the Macy's names (except Bloomingdale's),... View Details
Keywords: Carmen Nobel
- 12 Sep 2019
- News
Skydeck Voices: Finding My Muse
building all these mass stores on,” where I'm like “Is there a way to protect that beauty or even create some harmony between the buildings we build with the environment that we live in.” And so I think that's where I do my best thinking.... View Details
- 01 Dec 2007
- News
Lighten Up
had some fabulous people from day one, but some very uneven teams until recently.” As of September, GoLite had about 25 employees. It plans to boost its development department from four to twelve people this year. Other View Details
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
and store managers who had the freedom to source materials unique to their marketplace. In his zeal to increase short-term earnings, Nardelli got rid of the customer advisers and centralized procurement while standardizing View Details
Keywords: by Bill George
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
technologies include: Automobiles (electric vehicles) Bookstores (Internet sales) Department stores (discounters) Doctors (nurse-practitioners) Health insurance (HMOs) Mainframe computers (desktops)... View Details
- 01 Jun 1997
- News
Live Long and Prosper: Lillian Too Reveals Ancient Chinese Secrets
examples of businesses that use Feng shui. Two high-profile users are the Hong Kong Bank, the largest and most successful bank in Hong Kong, and the Marks & Spencer stores, probably the most successful supermarket and department View Details
- 26 Aug 2008
- First Look
First Look: August 26, 2008
b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and View Details
Keywords: Sean Silverthorne
- Web
A Polaroid Timeline 1932–1977 | Baker Library
$1,503,608. Net loss: $954,410. 1948 Instant photography is commercially introduced Polaroid launches Land Camera, Model 95, and Land Polaroid Film, Type 40, at the Jordan Marsh department store in Boston on... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and research applications, yet little is known about their relation to prices in physical stores where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously collected from the websites and... View Details
Keywords: Sean Silverthorne