Publications

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06 Mar 2020
News

Don’t Hide Bad News in Times of Crisis

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

Wilson Professor of Business Administration Emeritus at Harvad Business School and Dean of the University of Miami Herbert Business School. [Image: stevecoleimages] THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from... View Details

Keywords: by John A. Quelch; Health

Teaching Interest

Risk Management for Corporate Leaders

By: Robert Simons

As companies adapt to the aftershocks of the global recession, senior executives and boards are discovering that risk management has never been more important. The financial crisis revealed that risk management structures break down just when... View Details

November 2009 (Revised June 2012)
Case

Crisis and Reform in Japan's Banking System (A)

By: Thierry Porte, Rawi E. Abdelal, Laura Alfaro and Jonathan Schlefer

In 1997, amidst Japan's ongoing financial problems, Prime Minister Ryutaro Hashimoto sought to restructure the financial sector to make it more transparent and globally competitive. He hoped that this effort, dubbed the "Big Bang" after the British financial... View Details

Keywords: Financial Crisis; Capital; Banks and Banking; Crisis Management; Business and Government Relations; Banking Industry; Japan

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

after an event passes, according to recent research based on a survey examining French firms with fewer than 250 employees during the global financial crisis last decade. Conducted over a seven-year period starting in 2008, the research... View Details

Keywords: by Rachel Layne; Financial Services

Adjusting to Remote Work During the Coronavirus Crisis

Tsedal Neeley, a professor at Harvard Business School, says that there are simple ways leaders can help their employees stay productive, focused, and psychologically healthy as they work from home during the current global global pandemic. The right... View Details

May 2011
Teaching Note

Securities Lending After the Financial Crisis (TN)

By: Robert C. Pozen and Gayle Elizabeth Hameister

Teaching Note for 311131. View Details

Keywords: Asset Management; Business and Government Relations; Stocks; Debt Securities; Investment Funds; Investment Return

Teaching Interest

Risk Management for Corporate Leaders

As companies adapt to the aftershocks of the global recession, risk management is a top priority for their senior executives and boards—and for those of nonprofit and public-sector enterprises as well. The financial crisis revealed that risk management processes cannot... View Details

February 2016
Supplement

The Maggi Noodle Safety Crisis in India (C)

By: Karthik Ramanna and Radhika Kak

The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details

Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi

January 2024
Case

Net Zero Insurance Alliance: An Alliance in Crisis

By: Peter Tufano and Karina Val

The Net Zero Insurance Alliance (NZIA), a UN-convened alliance of major global insurers, was formed in 2021, but by 2023 had lost over 60% of its members. While NZIA had enjoyed a rapid and productive start by setting standards for the industry and sharing best... View Details

Keywords: Climate Change; Insurance; Standards; Alliances; Business and Government Relations; Cooperation; Insurance Industry

June 2010 (Revised September 2010)
Case

athenahealth: Innovating in Response to a Crisis in Healthcare

When Jonathan Bush and his partner, Todd Park, realized that their revolutionary approach to delivering clinical care was being stymied by the inefficiencies in the healthcare system and insurance red tape, they turned their proprietary technology, athenaNet, to a new... View Details

Keywords: Entrepreneurship; Health Care and Treatment; Information Management; Innovation and Invention; Brands and Branding; Product Development; Health Industry; United States

27 Mar 2020
News

Pret a Manger's CEO on "Survival Mode"

Keywords: crisis management; leadership; food industry; employee management; Food Services and Drinking Places; Hospitality

January–February 1993
Article

Crisis Prevention: How to Gear Up Your Board

By: W. J. Salmon

Keywords: Crisis Management

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April 1991 (Revised November 1997)
Case

Levi Strauss & Co. and the AIDS Crisis

By: Richard S. Tedlow

Keywords: Health Disorders; Employee Relationship Management; Corporate Social Responsibility and Impact; Apparel and Accessories Industry

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22 Feb 2010
Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

plans for resolution have been Toyota's substitute for crisis response. As accounts pour in about declining quality, the company parades out relatively unknown mid-level managers to quell the firestorm. It... View Details

Keywords: by William George; Auto

April 1998 (Revised January 2005)
Case

Bahtulism, Collapse, Resurrection? Financial Crisis in Asia: 1997-1998

By: Huw Pill and Donald H. Mathis

Describes, in detail, events precipitating crises. Provides both conventional and new explanations of crises. Presents a chronology of crises as the events unfold, and a brief summary of four particular countries (Malaysia, Indonesia, South Korea, Thailand) and their... View Details

Keywords: Financial Crisis; Crisis Management; International Finance; Development Economics; Thailand; Malaysia; South Korea; Indonesia