coaching - Publications - Faculty & Research

17 Oct 2011
Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

helping loan applicants while still making a profit, Los Andes was more concentrated on the means to an end—the process of training and managing the novice employees. Because it took longer to train newbies than it would take to coach... View Details

Keywords: by Carmen Nobel

02 Jan 2007
Research & Ideas

Most Popular Articles of 2006

arguably the two most successful college basketball coaches in the country. But their leadership styles could not be more different. Professor Scott Snook wonders: Is it better to be loved or feared? How Important Is "Executive... View Details

Keywords: by Sean Silverthorne

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

Summing Up Implementation or "execution" can be taught. Whether business schools are the best places to do it remains a question with the readers responding to this month's column. For many, the requirements for teaching the craft of getting things done—the... View Details

Keywords: by James Heskett

30 May 2019
What Do You Think?

Is There a Distinctive West Coast Style of Management?

from those “schooled” on the West or East Coasts. Fortunately, expert coaching was available to West Coast entrepreneurs. Names that have been mentioned frequently include Andy Grove, Eric Schmidt, John Doerr, and perhaps most famously... View Details

Keywords: by James Heskett; Education

08 Nov 2024
HBS Case

What Wartime Service Taught These Historic Leaders

Point. When a knee injury cut his college football career short, Eisenhower jumped to being a “cheerleader,” gathering the Corps of Cadets before games to rally their support and studying football strategy with such intensity that he was ultimately asked to View Details

Keywords: by Avery Forman; Entertainment & Recreation

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

to Washington Hospital Center as a pair. Jeffrey Lurie enticed Joe Banner to join him at the Philadelphia Eagles. Dusty Baker brought a cadre of coaches with him from the San Francisco Giants to the Chicago Cubs. One person may have the... View Details

Keywords: by Rosabeth Moss Kanter

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

"massive availability of real estate" have made location differentiation a moot point. Retailers looking to differentiate on selection have fared no better, considering that the latest Coach bag can be found at Macy's,... View Details

Keywords: by Maggie Starvish; Retail

10 Jun 2008
First Look

First Look: June 10, 2008

key points in the motor coach industry such as market size, categories of buses, reasons for purchasing, and the basis for competition amongst motor coach manufacturers. Purchase this case:... View Details

Keywords: Martha Lagace

16 Jul 2021
Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

race. "Make the effort to meet up face to face, spend unscheduled long stretches of time, and (gasp) just hang out." Here are a few of the benefits of slowing down, and where entrepreneurs may want to focus their energies this summer: 1. Solidify your scalable team CEO... View Details

Keywords: by Jeffrey Bussgang

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

ingrained and destructive. Effective change leaders provide opportunities for employees to practice desired behaviors repeatedly, while personally modeling new ways of working and providing coaching and support. In our studies of... View Details

Keywords: by David A. Garvin & Michael A. Roberto

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

of spiraling expectations in motion," Bussgang said, "When you get back home, after flying coach and staying in the Holiday Inn, you sweat like hell" to make it all come true. By mid-year, UPromise's 70 employees sprawled... View Details

Keywords: by John S. Rosenberg

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

as well as recognizing the potential impact those emotions will have on your conduct during a layoff. It is also helpful to devise methods for managing yourself under such intense emotion: for example, asking yourself, "When I feel the heat of the situation, how... View Details

Keywords: by Martha Lagace

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

of Management Practice in Environmental Management, Retired. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business... View Details

Keywords: by Danielle Kost

02 Jul 2024
Book

Five Essential Elements to Build the Capital You Need to Lead

global executive and coaching experience—explains how people can use these five Cs to find their own “treasure,” that personal or professional achievement that spells success in their own eyes and have greater impact in the world. The... View Details

Keywords: by Dina Gerdeman

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and the dilemma faced by a rowing... View Details

Keywords: by Sean Silverthorne

03 Feb 2016
What Do You Think?

How Do You Hire an 'Impostor'?

the right coaching in order to help to achieve a high self esteem...” Having inspired the question in the title, Joel then seemed to answer it by saying, “I think the answer lies in the demands of the role you hoped they’d fill. As a... View Details

Keywords: by James Heskett

14 Dec 2015
Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

scores of other expert opinions and articles. He condensed the information and wrote the case study with help from case researcher Christine Snively. There was plenty of fodder to choose from, with everyone from Bill Nye the Science Guy to curmudgeonly Patriots head... View Details

Keywords: by Roberta Holland; Sports

29 Sep 2008
Research & Ideas

How Economics May Lead to Better Football Games

specialty training programs well over a year in advance. Athletes are often recruited into coaching contracts while still very young. This can interfere with making good matches, if the qualities that will determine a good match haven't... View Details

Keywords: by Sarah Jane Gilbert; Sports

04 Jun 2001
Research & Ideas

Why dot.coms Will Rise Again

success and failure. Mentor capitalists put their own money into a startup and try to provide coaching and expertise. "They want to give back," Leonard said, "but mostly they're people who don't want to live the 24/7 CEO... View Details