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  • All HBS Web  (1,019)
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  • All HBS Web  (1,019)
    • People  (9)
    • News  (335)
    • Research  (222)
    • Events  (1)
    • Multimedia  (34)
  • Faculty Publications  (103)
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  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

helping loan applicants while still making a profit, Los Andes was more concentrated on the means to an end—the process of training and managing the novice employees. Because it took longer to train newbies than it would take to coach... View Details
Keywords: by Carmen Nobel
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

arguably the two most successful college basketball coaches in the country. But their leadership styles could not be more different. Professor Scott Snook wonders: Is it better to be loved or feared? How Important Is "Executive... View Details
Keywords: by Sean Silverthorne
  • 03 Feb 2003
  • What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

Summing Up Implementation or "execution" can be taught. Whether business schools are the best places to do it remains a question with the readers responding to this month's column. For many, the requirements for teaching the craft of getting things done—the... View Details
Keywords: by James Heskett
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

from those “schooled” on the West or East Coasts. Fortunately, expert coaching was available to West Coast entrepreneurs. Names that have been mentioned frequently include Andy Grove, Eric Schmidt, John Doerr, and perhaps most famously... View Details
Keywords: by James Heskett; Education
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

Point. When a knee injury cut his college football career short, Eisenhower jumped to being a “cheerleader,” gathering the Corps of Cadets before games to rally their support and studying football strategy with such intensity that he was ultimately asked to View Details
Keywords: by Avery Forman; Entertainment & Recreation
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

to Washington Hospital Center as a pair. Jeffrey Lurie enticed Joe Banner to join him at the Philadelphia Eagles. Dusty Baker brought a cadre of coaches with him from the San Francisco Giants to the Chicago Cubs. One person may have the... View Details
Keywords: by Rosabeth Moss Kanter
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

"massive availability of real estate" have made location differentiation a moot point. Retailers looking to differentiate on selection have fared no better, considering that the latest Coach bag can be found at Macy's,... View Details
Keywords: by Maggie Starvish; Retail
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

key points in the motor coach industry such as market size, categories of buses, reasons for purchasing, and the basis for competition amongst motor coach manufacturers. Purchase this case:... View Details
Keywords: Martha Lagace
  • 16 Jul 2021
  • Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

race. "Make the effort to meet up face to face, spend unscheduled long stretches of time, and (gasp) just hang out." Here are a few of the benefits of slowing down, and where entrepreneurs may want to focus their energies this summer: 1. Solidify your scalable team CEO... View Details
Keywords: by Jeffrey Bussgang
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

ingrained and destructive. Effective change leaders provide opportunities for employees to practice desired behaviors repeatedly, while personally modeling new ways of working and providing coaching and support. In our studies of... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

of spiraling expectations in motion," Bussgang said, "When you get back home, after flying coach and staying in the Holiday Inn, you sweat like hell" to make it all come true. By mid-year, UPromise's 70 employees sprawled... View Details
Keywords: by John S. Rosenberg
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

as well as recognizing the potential impact those emotions will have on your conduct during a layoff. It is also helpful to devise methods for managing yourself under such intense emotion: for example, asking yourself, "When I feel the heat of the situation, how... View Details
Keywords: by Martha Lagace
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

of Management Practice in Environmental Management, Retired. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business... View Details
Keywords: by Danielle Kost
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

global executive and coaching experience—explains how people can use these five Cs to find their own “treasure,” that personal or professional achievement that spells success in their own eyes and have greater impact in the world. The... View Details
Keywords: by Dina Gerdeman
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and the dilemma faced by a rowing... View Details
Keywords: by Sean Silverthorne
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

the right coaching in order to help to achieve a high self esteem...” Having inspired the question in the title, Joel then seemed to answer it by saying, “I think the answer lies in the demands of the role you hoped they’d fill. As a... View Details
Keywords: by James Heskett
  • 14 Dec 2015
  • Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

scores of other expert opinions and articles. He condensed the information and wrote the case study with help from case researcher Christine Snively. There was plenty of fodder to choose from, with everyone from Bill Nye the Science Guy to curmudgeonly Patriots head... View Details
Keywords: by Roberta Holland; Sports
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

specialty training programs well over a year in advance. Athletes are often recruited into coaching contracts while still very young. This can interfere with making good matches, if the qualities that will determine a good match haven't... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

success and failure. Mentor capitalists put their own money into a startup and try to provide coaching and expertise. "They want to give back," Leonard said, "but mostly they're people who don't want to live the 24/7 CEO... View Details
Keywords: by Martha Lagace
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

monitoring, and care for routine health issues. On-site physical therapists offer coaching to prevent injury and services to speed recovery. On-site diabetes educators work with groups of employees to engage them in lifestyle changes that... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
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