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  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

including Rivkin, who had spent their academic careers studying organizational design and organizational identity. A comprehensive study of the FBI’s transformation resulted in the paper "Does 'What We Do' Make Us 'Who We Are'?... View Details
Keywords: by Carmen Nobel
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

and raises questions facing key decision makers at the time. The cases ask readers to weigh choices and consequences and wrestle with momentous decisions, provoking them to rethink which factors made the difference between constructive... View Details
Keywords: Carmen Nobel
  • October 1986 (Revised July 2010)
  • Case

Karen Leary (A)

By: Linda A. Hill
Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

to a virus that kills 100,000 in the United States alone and creates unimaginable unemployment. However, cloud kitchens show how we might leverage innovative ways of doing business to create new opportunities and jobs, while bringing some variety into all our lives by... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

senior research fellow Laura L. Nash are conducting for a forthcoming book on the meaning and choices behind the success of high contributors. Success that endures, they are discovering, stems from four particular sources that are often... View Details
Keywords: by Martha Lagace
  • 16 Apr 2013
  • First Look

First Look: April 16

publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also chronicles Stewart's View Details
Keywords: Sean Silverthorne
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

has spent a career studying power dynamics within corporations, political institutions, and other organizations. Power is intoxicating To bring social science research on power to life, Battilana and Casciaro conducted more than 100... View Details
Keywords: by Jay Fitzgerald
  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

mentorship on steroids. While a mentor may provide valuable career advice and an empathetic ear, a sponsor will actively advocate for a protégé’s career—formally and publicly recommending her for high-profile projects or job promotions.... View Details
Keywords: by Carmen Nobel
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

small IT consulting firm, Exeter needs to make careful choices about how it allocates resources to projects, and it is not clear if the firm has the capacity to add all four projects at once. Thus Kutchins and Cullen have to decide which,... View Details
Keywords: Martha Lagace
  • 23 Oct 2013
  • Research & Ideas

Overcoming Nervous Nelly

making bad choices that may harm us. "If people know that everyone feels anxious a lot—including themselves—then they can be more self-aware and able to do things that are likely to improve their decision-making," says Brooks.... View Details
Keywords: by Michael Blanding
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

Associates (New York City), in a recent company publication. "Business units have used their budgets as a bargaining chip, bidding high to get a larger slice of the pie while keeping their cards close to their chest. "The CEO has had no View Details
Keywords: by Loren Gary
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

career in jeopardy—he betrayed millions of people who believed in him, and risked the reputations and careers of teammates in order to win personal glory. "Once he decides to cheat, it is not just about... View Details
Keywords: by Michael Blanding; Sports
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

products, but they became worldwide brands because of the capabilities of Unilever. Their success rested on the choices made on strategy and organization, on the recruitment and development of managers, on the allocation of spending... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • August 2005 (Revised December 2005)
  • Case

Coach K: A Matter of the Heart

By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey
Successful college basketball coach Mike Krzyzewski faces the decision whether to accept a lucrative offer to coach a professional basketball team or continue to coach at Duke University. Provides a context for discussing various styles of power, influence, and... View Details
Keywords: Power and Influence; Strategic Planning; Decisions; Personal Development and Career; Interpersonal Communication; Management Teams; Goals and Objectives; Decision Choices and Conditions; Sports Industry; North Carolina
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  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

worked for the firm for 30 years and was only 2 years away from retirement. She had performed well throughout her career and received salary increases commensurate with her performance. Because she was already at the top of her salary... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 30 Aug 2016
  • First Look

August 30, 2016

for Commitment Devices By: Exley, Christine L., and Jeffrey K. Naecker Abstract—Previous research often interprets the choice to restrict one’s future opportunity set as evidence for sophisticated time inconsistency. We propose an... View Details
Keywords: Carmen Nobel
  • November 2006 (Revised May 2014)
  • Case

Li Ka-Shing and the Growth of Cheung Kong

By: Nitin Nohria, Anthony J. Mayo and Mark Benson
Events in the history of Cheung Kong's growth reveal how Li Ka-Shing applied his skills as a "first-class noticer" to complex political and socioeconomic environments. While Li's determination to succeed is legendary, so are his skills in reading and responding to the... View Details
Keywords: Mergers and Acquisitions; Competency and Skills; Decision Choices and Conditions; Investment Portfolio; Business History; Leadership; Personal Development and Career; Hong Kong
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  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

better opportunities for career enhancement and mentorship, and higher overall job satisfaction ranging from nearly 3 to 5 percent. “The survey measures suggest that the virtual watercoolers may have facilitated information and advice... View Details
Keywords: by Lane Lambert
  • 15 Nov 2016
  • First Look

November 15, 2016

is that fiscal risk and social risk interact in complex ways. When considering many potential projects, government cost-benefit analysis thus acquires the flavor of a portfolio choice problem. We use the model to explore how the relative... View Details
Keywords: Sean Silverthorne
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details
Keywords: by Martha Lagace

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