by Working Knowledge editors - Publications - Faculty & Research

28 Aug 2023
Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to... View Details

Keywords: by Kristen Senz

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

12 Sep 2023
Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

clients by offering information sessions, teaching them financial principles and such has a much bigger effect” in terms of growth rates, Di Maggio says. You Might Also Like: Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income... View Details

Keywords: by Ben Rand; Financial Services

18 Apr 2022
HBS Case

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

from, Riedel says. “Ed Stack struck the right balance, and he can always say, ‘I did the right thing for the right reasons,’’’ says Riedel. [iStockphoto/Miosotis Jade] Related reading from the Working View Details

Keywords: by Jay Fitzgerald

26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

Creeps into AI, Managers Can Stop It by Asking the Right Questions Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to... View Details

Keywords: by Rachel Layne

25 Oct 2006
Op-Ed

Fixing Executive Options: The Veil of Ignorance

developed an influential body of work about justice, starting from the premise that ignorance might just be bliss. His theories were designed to consider a monumental, if esoteric, question: If you were in charge of the world and had to... View Details

Keywords: by Mihir Desai & Joshua Margolis

17 Jan 2024
Research & Ideas

Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details

Keywords: by Tim Gray

01 Jul 2021
Office Hours

Readers Ask: Which Companies Are Transforming Work?

significant population of lower-skilled, lower educational-attainment workers out there, many who speak English as a second language, who have worked in service industries that have been very, very badly damaged View Details

Keywords: by Kristen Senz; Retail; Manufacturing

30 Mar 2021
Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

they work,” either by allowing them to work remotely or by providing incentives to move closer to offices, Wu says. The highest performers suffer the most While previous... View Details

Keywords: by Lane Lambert

24 Oct 2023
Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

visits—boosting in-store traffic by about 10 percent. “Technology companies can play a role in working toward racial equity.” The study, called “The Benefits of Revealing Race: Evidence from Minority-Owned... View Details

Keywords: by Jay Fitzgerald; Food & Beverage

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

CEO Jamie Salter in the case about his rationale. Two stars combine: Messi and Beckham Beckham leveled up his talent in 2023, working behind the scenes to draw Argentinian legend Lionel Messi to play for his Miami franchise. Coming off a... View Details

Keywords: by Avery Forman; Sports

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

Pacelli says. You Might Also Like: Is There a Method to Musk’s Madness on Twitter? Truth Be Told: Unpacking the Risks of Whistleblowing Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay Feedback or ideas to share? Email the View Details

Keywords: by Kasandra Brabaw; Technology

07 Nov 2023
Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

write. You Might Also Like: Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Bias Creeps into AI, Managers Can Stop It by Asking the Right... View Details

Keywords: by Scott Van Voorhis

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

knowledge that is in turn capable of explaining the new digital realities by leveraging existing strategy theories and tools and cultivating new ones. As such, our endeavor turns into a wonderful opportunity... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

Middle Manager of the Future: More Coaching, Less Commanding Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created by HBSWK with... View Details

Keywords: by Kara Baskin; Food & Beverage

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

by offering input, asking questions, and responding to others based on their experience working together thus far. In the relaunch session, the team can discuss how business goals and strategy may have... View Details

Keywords: by Tsedal Neeley

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

Like: The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections How to Get Companies to Make Investments That Benefit Everyone How to Make AI 'Forget' All the Private Data It Shouldn't Have Feedback or ideas to share? Email the View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

31 May 2023
HBS Case

From Prison Cell to Nike’s C-Suite: The Journey of Larry Miller

Gerdeman of HBS Working Knowledge. Inspired by the case "Larry Miller." Made possible by a Harvard Library Advancing Open Knowledge Grant and... View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

23 Aug 2006
Working Paper Summaries

Capturing Benefits from Tomorrow’s Technology in Today’s Products: The Effect of Absorptive Capacity

Keywords: by Daniel Snow; Technology

Publications