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  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

not asking those executives to provide objective information about their own organizations or specific numbers; rather, we simply wanted to capture where the industry feels most optimistic and pessimistic about delivering value," explains View Details
Keywords: by Carmen Nobel; Health
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1638429 Accounting Scholarship That Advances Professional Knowledge and Practice Author:Robert S. Kaplan Abstract Recent accounting scholarship has... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2001
  • What Do You Think?

What’s the Future of Corporate Governance?

leadership for an organization. Robert Kaplan and David Norton, in their books, The Balanced Scorecard and The Strategy-Focused Organization, have argued for performance measures and reward practices that... View Details
Keywords: by James Heskett
  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details
Keywords: by Jim Heskett
  • 18 Feb 2014
  • First Look

First Look: February 18

and by incorporating user innovation. We then examine how this ease of external engagement impacts the organization and its strategic activities. Specifically, we consider how this shift in information processing costs affects... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

profound importance to contemporary readers, but also will be seminal secondary source for economic and political historians for generations to come. If you own a copy, keep it. A scholarly grandchild will thank you. Robert View Details
Keywords: by Staff
  • 2013
  • Book

What You're Really Meant To Do: A Road Map for Reaching Your Unique Potential

By: Robert Steven Kaplan
How do you create your own definition of success—and reach your unique potential? Building a fulfilling life and career can be a daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us—and... View Details
Keywords: Career Planning; Vocational Guidance; Job Satisfaction; Satisfaction; Personal Development and Career; Customization and Personalization
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  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Link: http://www.pearsonhighered.com/bookseller/ academic/product/0,3110,0136000886,00.html How XBRL Will Dramatically Improve: Reporting and Control Processes Authors: Robert G Eccles., Liv Watson and Mike Willis Publication: Chap. 25 in... View Details
Keywords: Sean Silverthorne
  • 2011
  • Book

What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

By: Robert Steven Kaplan
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details
Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

and everywhere in between, "fundamental but highly controversial issues often are not surfaced," former Vietnam-era Secretary of Defense, Ford Motor Company president, and World Bank president Robert View Details
Keywords: by Garry Emmons
  • Research Summary

Performance Management Systems

By: Robert S. Kaplan
Kaplan's research on performance management systems includes further applications of strategy maps and The Balanced Scorecard for effective strategy execution. His recent research... View Details
  • Research Summary

Risk Management Systems

By: Robert S. Kaplan
Along with Assistant Professor Anette Mikes and Associate Professor Dennis Campbell, Kaplan continues to explore how companies can implement risk management processes that reflect their strategies. The research involves case writing, teaching in executive program, and... View Details
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

require adaptation and the avoidance of the repetition compulsion. Q: Your book describes leadership dilemmas facing well-known individuals historically and currently, including Robert S. McNamara, Ronald... View Details
Keywords: by Martha Lagace
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Deviating from an organization’s prescribed task schedule tends to erode productivity, even among the most experienced workers, according to new research from María R. Ibáñez, Jonathan R. Clark, Robert S.... View Details
Keywords: by Sean Silverthorne
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

more low key. In fact, when we looked at it more closely, the risk management team was busy developing tools diligently toiling away and gaining enterprise-wide influence at multiple levels." Next Steps Mikes, who, with HBS professor View Details
Keywords: by Kim Girard; Banking
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

Daniel M. Cable, and Bradley R. Staats show the importance of affirming team members’ self-concept prior to team formation. Risk Management: The Revealing Hand Robert S. Kaplan... View Details
Keywords: by Carmen Nobel
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing... View Details
Keywords: by Sean Silverthorne
  • 14 Dec 2015
  • Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

angle, you get a full understanding of the problem,” Iansiti says. Iansiti and colleagues Michael Toffel, Ariel Stern, Joel Goh, Kris Ferreira, Shane Greenstein, Robert S. Huckman, and Willy Shih taught the... View Details
Keywords: by Roberta Holland; Sports
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

to manage in the zone. Customer Relationship Management systems often supply the relevant data, but are they used? Activity-based costing methodologies (pioneered over two decades ago by Robert View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products