by Rebecca Henderson - Publications - Faculty & Research

September 2016
Case

Health Leads: Reaching for Impact (Abridged)

A nonprofit in the healthcare arena explores strategies to achieve system-level impact. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare... View Details

Keywords: Scaling Social Enterprise; Scaling Social Impact; Health Care Delivery; Health Care Outcomes; Health Care Reform; Nonprofit; Nonprofit Scaling; Social Enterprise; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States

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31 Mar 2017
News

How Can Business Schools and MBAs Contribute Toward Climate Action?

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Manage Coronavirus Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with View Details

Keywords: by Rachel Layne; Financial Services

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

Beyond How to Manage Coronavirus Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights)... View Details

Keywords: by Kristen Senz; Financial Services

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

choose to commute by car. But if we can devise a better solution, savvy travelers will choose accordingly, and Planet Earth will be the beneficiary. Rebecca M. Henderson, Senator John Heinz Professor Of... View Details

Keywords: by Staff; Energy; Utilities

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Consumers also cautioned brands... View Details

Keywords: by Jill Avery and Richard Edelman

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

collaborations become effective, an increasing number of companies will be able to engage in activities that create a more positive social impact. Professor Rebecca Henderson is writing a fascinating book on... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

difference. If there’s a way to build collective commitment to continuing to move forward I think we’ll emerge in much better shape than if every firm focuses only on its own concerns. Rebecca Henderson... View Details

Keywords: by Danielle Kost

28 Apr 2020
News

The business of saving the world

12 Feb 2014
Research & Ideas

Private Sector, Public Good

Should business play a role in supporting public institutions, and perhaps addressing the world's social challenges? When Harvard Professor Rebecca Henderson asked her colleagues and business executives that... View Details

Keywords: by Dina Gerdeman

19 Mar 2018
Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

iPhoto In an interview about his recent book Profits and Sustainability, which portrays the iconoclastic entrepreneurs who built green startups in the 19th century, Harvard Business School historian Geoffrey Jones notes that being a business-environmentalist can be... View Details

Keywords: by Sean Silverthorne; Energy

September 2016
Case

Health Leads: Reaching for Impact (A)

By: V. Kasturi Rangan and Sarah Appleby

Explores strategies to achieve system-level impact for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic... View Details

Keywords: Scaling Social Impact; Nonprofit; Healthcare; Health Care Outcomes; Health Care Reform; Health Care Delivery; Scaling Social Enterprise; Social Enterprise; Health; Nonprofit Organizations; Health Care and Treatment; Health Industry; United States

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06 Jul 2009
What Do You Think?

Are You Ready to Manage in an Irrational World?

proved that each generation perceives its actions as rational but to (the) next it may appear irrational. This is the path to growth and development of civilization." Frances Pratt said, "What is normal and rational is framed by... View Details

Keywords: by Jim Heskett

September 2016
Supplement

Health Leads: Reaching for Impact (B)

By: V. Kasturi Rangan and Sarah Appleby

The (B) case documents the development of a strategy to achieve system-level impact in a rapidly changing healthcare landscape for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed... View Details

Keywords: Scaling Social Impact; Scaling Social Enterprise; Health Care Delivery; Health Care Outcomes; Nonprofit Scaling; Nonprofit; Social Enterprise; Social Entrepreneurship; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States

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03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing with, and hopefully, the economy will be on the mend by then.”... View Details

Keywords: by Boris Groysberg and Sarah Abbott

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

encouraging them to participate in case studies and other research. The School hopes that highlighting these higher-ambition efforts could act as a template for other companies to follow. "I do think you are very important," HBS Professor View Details

Keywords: by Dina Gerdeman

09 Sep 2013
Lessons from the Classroom

Teaching Climate Change to Skeptics

included plans to release a new line of sustainable merino wool socks. On a larger scale, Henderson says that Unilever has garnered good press with its plans to use only sustainably sourced agricultural raw materials View Details

Keywords: by Carmen Nobel

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) Read COVID-19 coverage from Working Knowledge 4. Develop cross-functional teams able to... View Details

Keywords: by Euvin Naidoo

May–June 2019
Article

Your Workforce Is More Adaptable Than You Think

By: Joseph B. Fuller, Manjari Raman, Judith K. Wallenstein and Alice de Chalendar

In 2018 the Project on Managing the Future of Work at HBS teamed up with the BCG Henderson Institute to survey 6,500 business leaders and 11,000 workers about the various forces reshaping the nature of work. The responses revealed a surprising gap: While the executives... View Details

Keywords: Management; Employees; Attitudes; Organizational Culture; Organizational Change and Adaptation

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