Publications

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February 1991 (Revised February 1991)
Case

Hill, Holliday, Connors, Cosmopulos, Inc. Advertising (A)

Keywords: Advertising; Advertising Industry

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July 1990 (Revised August 1995)
Case

Symantec--1982-90

As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure... View Details

Keywords: Applications and Software; Communication Technology; Communication; Organizational Change and Adaptation; Employee Relationship Management; Growth and Development; Knowledge Dissemination; Knowledge Sharing; Knowledge Management; Information Technology Industry; United States

Educators

February 1990 (Revised May 1992)
Teaching Note

Internal Revenue Service: ACS, Teaching Note

Teaching Note for (9-490-042). View Details

Keywords: Government Administration

Research Summary

Understanding Human Nature

Recent advances in biological sciences provide great insights into the workings of the human brain and thereby into human nature. Drawing upon this research, my colleague Paul Lawrence and I propose a neo-Darwinian theory of human motivation based on four basic human... View Details

January 8, 2022
Editorial

The Post-Pandemic Office Should Be a Clubhouse

If the primary purpose of an office today is no longer to get actual work done, then perhaps it’s better conceived as a place for connection and community. Do we still need desks and cubicles? View Details

Keywords: Employees; Geographic Location; Buildings and Facilities; Relationships

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December 1, 2023
Article

When Charismatic CEOs Are an Asset—and When They’re a Liability

Starting in the 1980s, a generation of larger-than-life CEOs became full-blown celebrity, but over time, research suggested that charismatic CEOs tended to have drawbacks at leaders. However, charisma can be especially useful in two business concepts with big unknowns:... View Details

Keywords: Leadership Style; Business Startups; Risk and Uncertainty; Organizational Change and Adaptation

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May 19, 2017
Editorial

We've Gotten Better at Diversity. Now the Challenge Is Inclusion.

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November 2012
Article

A Whole New Way of Looking at the World

October 2002
Supplement

NerveWire: A Tale of Two Executives

A series of five segments that include NerveWire, Inc., A Day in the Life of Malcolm Frank, A Day in the Life of Kirk Arnold, Employee Observations of Malcolm and Kirk, and Malcolm and Kirk Discuss Co-Leadership. View Details

Keywords: Employees; Leadership; Organizations; Performance Evaluation; Behavior

May 1992
Teaching Note

Hill, Holliday, Connors, Cosmopulos, Inc. Advertising (A) and (B), Teaching Note

Keywords: Advertising Industry

25 Aug 2009
First Look

First Look: August 25

reduction in monopoly price leads to the production of units that cost less than their value to consumers (standard channel); (ii) regulation calms down existing consumers because a reduction in the profits of an "unkind" firm increases total welfare View Details

Keywords: Martha Lagace

November 2007 (Revised April 2008)
Case

Hariyali Kisaan Bazaar: A Rural Business Initiative

By: David E. Bell, Nitin Sanghavi, Virginia Fuller and Mary L. Shelman

In rural India, farmers historically had limited access to quality input items for both their fields and homes. Indian conglomerate DSCL has undertaken a Rural Business Initiative to address this issue, establishing a chain of retail outlets throughout rural India... View Details

Keywords: Business Model; Business Conglomerates; Agribusiness; Rural Scope; Customer Relationship Management; Business Strategy; Service Operations; Networks; Alliances; Retail Industry; India

Educators

Research Summary

Advancing Leadership: Research and Teaching

Despite the fact that most business schools' mission statement proclaim their commitment to developing leaders who can contribute in a meaningful way to the betterment of their organizations and society, research and teaching on leadership remains a fragmented and... View Details

Research Summary

Leadership in Context

What can we learn from the great business leaders of the 20th century? To answer this question, we have assembled a unique database of 1000 American business leaders, each of whom has left an important legacy. Some of the initial insights we are gleaning from this... View Details

March 2012
Article

Why U.S. Competitiveness Matters to All of Us

Americans may not realize this, but the world wants the United States to be competitive. For more than a century, global observers have considered the U.S. economy to be an exemplar and America a country to envy and imitate. Unfortunately, America's reign as the... View Details

Keywords: Globalization; Competition; Economy; United States