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  • 20 Aug 2014
  • Research & Ideas

Dragging Patent Trolls Into the Light

role by sticking up for small inventors, going up against big companies that steal the ideas of entrepreneurs who are unable to fight their own legal battles. (NPEs acquire patents either by purchasing them... View Details
Keywords: by Michael Blanding; Legal Services
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

workers during the pandemic. “You have to trust that they are intelligent enough and well-intentioned enough to get work done no matter what it takes,” she says. This means managers should be careful not to treat workers like children by... View Details
Keywords: by Michael Blanding
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

there." At the same time, she has observed, by hogging the discussion, these leaders not only limited their own learning but also made the class less productive as a whole. Gino wondered if the same dynamic could be occurring in... View Details
Keywords: by Michael Blanding
  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

When electronic cigarettes first appeared a little over a decade ago, they were hailed by many as a godsend: a tool to help smokers quit while mitigating the most harmful effects of tobacco. "The [e-cigarette] market is producing, at... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • 20 Feb 2017
  • Research & Ideas

Having No Life is the New Aspirational Lifestyle

Americans are working longer hours than ever before, with the office increasingly stealing our leisure time. But according to new research by Anat Keinan, this hectic way of life is, for many of us, far from an unmitigated negative. In... View Details
Keywords: by Michael Blanding
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

Some companies have begun relying more on computer-administered tests than human interviewers to find the best applicants. New research by Harvard Business School Assistant Professor Danielle Li and colleagues suggests that in this case,... View Details
Keywords: by Michael Blanding; Employment
  • 28 Jul 2011
  • Working Paper Summaries

The Three Foundations of a Great Life, Great Leadership, and a Great Organization

Keywords: by Michael C. Jensen
  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

world mathematically and use that to make decisions is very interesting to me," he says. "The world is not deterministic—there is a randomness built into it. And yet, by using robust optimization techniques we can tackle a wide... View Details
Keywords: by Michael Blanding; Health
  • 02 May 2016
  • Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

growing number of elections, and that is a cause for concern.” Fewer voters means less people having a stake in what government does, eroding trust of the governed—particularly by younger, poorer, and less educated citizens, who tend to... View Details
Keywords: by Michael Blanding; Communications; Public Relations
  • 31 Aug 2016
  • Research & Ideas

One Quarter of Entrepreneurs in the United States Are Immigrants

Debates over the pluses and minuses of immigrant entrepreneurs on the American economy are white hot, but one thing seems stubbornly lacking from them: facts. The arguments are familiar by now. Immigrants take jobs from native-born... View Details
Keywords: by Michael Blanding
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

how much good the donation will achieve. “That gives you some moral wiggle room to pursue the more selfish action,” says Exley, an assistant professor in the Negotiation, Organizations & Markets Unit at HBS. Her research attempts to improve the performance of... View Details
Keywords: by Michael Blanding
  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

Sometimes a little push like that is all employees need to get out of a rut. About the Author Michael Blanding is a writer based in Boston. [Image: Mark Kostich] Related Reading Ignore This Advice at Your Own Peril Knowledge Transfer: You... View Details
Keywords: by Michael Blanding
  • 15 Jun 2016
  • Research & Ideas

These VC Partners May Make Your Firm Less Innovative

You don’t know what you don’t know—and almost by definition new entrepreneurial ventures need a helping hand from established partners if they hope to succeed. “Startups suffer from what researchers call ‘liability of newness,’” says... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

to adapt it to an online environment,” says Ngwe. Their study gauges the effect of so-called search frictions that make it harder to find discounted items or require additional clicks by consumers to find bargains. “We want to see how... View Details
Keywords: by Michael Blanding; Retail
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • 30 May 2013
  • Working Paper Summaries

Non-Standard Matches and Charitable Giving

Keywords: by Michael Sanders, Sarah Smith & Michael I. Norton
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

required to disclose any whiff of misbehavior to the Financial Industry Regulatory Authority (FINRA), an independent monitoring organization regulated by the Securities and Exchange Commission. A research team examined those records to... View Details
Keywords: by Michael Blanding; Financial Services
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