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    • Research  (199)
  • Faculty Publications  (2)

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  • All HBS Web  (233)
    • Research  (199)
  • Faculty Publications  (2)
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  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

iPhoto Marketplace lending platforms such as LendingClub and Prosper have made significant competitive inroads against traditional banks in recent years by bringing together people who want to borrow with... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

programs can get started by first talking to employees, customers, and board members to discover issues they may feel passionate about, whether it's the environment, hunger relief, or the arts. Once the... View Details
Keywords: by Dina Gerdeman
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

fewer jobs. Luca doesn’t see the study results as a definitive case for or against minimum wage increases. Instead, the findings help us understand how the minimum wage affects markets—in other words, which types of businesses are affected View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

FangXiaNuo Airbnb is revolutionizing the lodging market by keeping hotel rates in check and making additional rooms available in the country's hottest travel spots during peak periods when hotel rooms often... View Details
Keywords: by Dina Gerdeman; Travel
  • 23 Nov 2015
  • Book

The Historian Who Came in from the Cold

Keywords: by Dina Gerdeman
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

In a hugely ambitious project, the Unique Identification Authority of India has been charged with implementing a nationwide program to register and assign a one-of-a-kind ID number to every Indian resident—some 1.2 billion people—by 2020... View Details
Keywords: by Dina Gerdeman
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

reaction on capital markets. It was written by Harvard Business School assistant professors Gwen Yu and Francois Brochet, with MIT Sloan of Management doctoral student Patricia Naranjo. Although targeted at... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

immigration research focused on studying immigration through shifts in the supply of workers to a particular labor market. But Kerr and his fellow researchers took a rare route by looking at skilled... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 11 Mar 2001
  • Research & Ideas

Digital Designs on the Inner City

the inner city will require a commitment not only by the government, but also by the private sector, a five-member panel, moderated by Randal Pinkett of the MIT Media... View Details
Keywords: by Dina Gerdeman
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

efficiency, remote troubleshooting, and customer personalization—has been delayed despite wide acceptance by many experts that the existing power system is falling far short of America's energy needs. In... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Meetings A study of 3 million people confirmed what many work-from-home employees already know: We're swamped, according to research by Raffaella Sadun, Jeffrey Polzer, and colleagues. The New Rules for... View Details
Keywords: by Dina Gerdeman
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

Research Symposium, an annual event that allows HBS faculty members to highlight a variety of research findings to an audience of doctoral students, staff members, and other professors. This year’s symposium, held last week on the HBS... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

during a symposium celebrating von Hippel’s 70th birthday. Those papers—many of them written by von Hippel’s former students and colleagues—became the bones of the book Revolutionizing Innovation: Users,... View Details
Keywords: by Dina Gerdeman
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

This scenario may sound familiar, unfortunately: Your flight begins with poking and prodding by the TSA agent, all to wait for the inevitable delayed departure. Boarding extends the indignities: more waiting... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

communications readers used by Apple Pay unless consumer demand is high. First off, Apple must convince merchants to adopt its service, says Willy Shih, the Robert and Jane Cizik Professor of Management... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

economy will stabilize. “And then,” Brooks says, “we'll look back on this and say, ‘Hey, remember when we were all home together?’” About the Author Dina Gerdeman is senior... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send the wrong message View Details
Keywords: by Dina Gerdeman
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

improve their automated product recommendations. These recommendations are often presented as ''inspired by your browsing history'' or ''recommended for you,'' and help consumers discover new products or... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

publications and meeting minutes of pharmacist groups. “She was known as Mrs. Thomas Gleason until about 1934, when she begins to get introduced by her first name. In the story of California ‘fair trade’ I... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
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