Publications

January 1989 (Revised September 1995)
Case

Westinghouse Electric Corp.: Automating the Capital Budget Process (A)

By: Lynda M. Applegate and Julie H. Hertenstein

Keywords: Capital Budgeting; Electronics Industry

October 2004 (Revised May 2006)
Case

Transforming Singapore's Public Libraries (Abridged)

By: Lynda M. Applegate and Roger H. Hallowell

The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details

Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore

October 2002 (Revised February 2003)
Case

Administrative Data Project (C)

By: Lynda M. Applegate and Donald E. Heller

Supplements the (A) case. View Details

Keywords: Education Industry

October 2002 (Revised February 2003)
Case

Administrative Data Project (A)

By: Lynda M. Applegate and Donald E. Heller

Encourages analysis of the implementation of a large technical infrastructure and process transformation project within a university setting. Enables an instructor to teach change management, leadership, and technical project management skills. View Details

Keywords: Teaching; Change Management; Management Practices and Processes; Transformation; Learning; Competency and Skills; Leadership Development; Non-Governmental Organizations; Education Industry

December 1987 (Revised March 1990)
Case

Manufacturers Hanover Corp.: The New Information Technology Organization (B)

By: Lynda M. Applegate and Donna B. Stoddard

Keywords: Information Technology; Organizational Structure

October 1998 (Revised February 2000)
Case

RealNetworks, Inc.: Converging Technologies/Expanding Opportunities

By: Lynda M. Applegate and Kirk A. Goldman

Highlights issues related to the impact of the Internet on industry and technology convergence. RealNetworks has succeeded in establishing its position as a market leader (over 90% market share) in the Internet streaming media segment. Can they maintain this position... View Details

Keywords: Outcome or Result; Opportunities; Competitive Strategy; Expansion; Internet; Information Technology Industry

June 1998 (Revised November 2010)
Teaching Note

M-TRONICS (TN) (A) and (B)

By: Joseph L. Bower and Lynda M. Applegate

Teaching Note for 807156 and 807157. View Details

Keywords: Corporate Entrepreneurship; Business Subsidiaries; Problems and Challenges; Integration; Manufacturing Industry

September 2004 (Revised December 2004)
Case

Metso Paper: Globalization of Finnish Metal Workshops

By: Lynda M. Applegate, Marikka Heikkila and Kalle Lyytinen

Metso Paper, the world's largest producer of paper machines, aims to transform itself into a knowledge- and information-based service and solution provider for the paper industry by aggressively exploiting information technologies. In the fall of 2002, Jorma Hujala, a... View Details

Keywords: Production; Customer Value and Value Chain; Information Technology; Corporate Strategy; Knowledge Management; Machinery and Machining; Expansion; Service Delivery; Manufacturing Industry; Pulp and Paper Industry; Finland

19 Jul 2011
First Look

First Look: July 19

intangibles. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=913363 Cases & Course MaterialsInternet Securities, Inc.: Path to Sustainability Lynda M. Applegate, William R. Kerr, and... View Details

Keywords: Sean Silverthorne

December 2011 (Revised May 2014)
Case

ReSource Pro

By: Lynda M. Applegate, William R. Kerr, Elisabeth Koll and David Lane

Matt Bruno, founder and general manager of ReSource Pro, left his job working for a New York City-based insurance program shortly after the World Trade Center bombing and arrived in China. Initially he planned to teach English, but soon the entrepreneurial spirit of... View Details

Keywords: Geographic Location; Talent and Talent Management; Corporate Entrepreneurship; Cross-Cultural and Cross-Border Issues; Insurance Industry; Service Industry; China

November 2022
Teaching Note

Akervall Technologies: Leading Through Crisis

Teaching Note for HBS Case No. 822-063. View Details

October 2015 (Revised July 2018)
Case

CommonAngels Ventures

December 1995
Teaching Note

Frito-Lay, Inc.: A Strategic Transition, 1987-1992 (Abridged) TN

Teaching Note for (9-195-238). View Details

Keywords: Manufacturing Industry; Food and Beverage Industry

August 1995
Background Note

Managing in an Information Age: IT Challenges and Opportunities

The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details

Keywords: Information Technology; Information Management; Restructuring; Technological Innovation; Corporate Strategy; Organizational Design; Organizational Change and Adaptation; Information Technology Industry