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  • All HBS Web  (475)
    • News  (101)
    • Research  (302)
    • Multimedia  (4)
  • Faculty Publications  (265)

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  • All HBS Web  (475)
    • News  (101)
    • Research  (302)
    • Multimedia  (4)
  • Faculty Publications  (265)
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  • April 2022
  • Supplement

Mastercard Labs (B)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, digital technologies were on the rise, and innovation needed to become a strategic imperative at the company. Banga tasked Garry Lyons, who had joined Mastercard through the 2009 acquisition of Orbiscom,... View Details
Keywords: Organizational Behavior; Culture; Transformation; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Digital Transformation; Metrics; Payments; Financial Industry; Financial Inclusion; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Fintech
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Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (B)." Harvard Business School Supplement 422-081, April 2022.
  • 1999
  • Article

Developing the Star Performer

By: Linda A. Hill
Keywords: Growth and Development; Performance
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Hill, Linda A. "Developing the Star Performer." Leader to Leader (1999).
  • 2019
  • Book

Becoming a Manager: How New Managers Master the Challenges of Leadership

By: Linda A. Hill
In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.

New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
Keywords: Management; Leadership; Leadership Development; Management Skills; Learning
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Hill, Linda A. Becoming a Manager: How New Managers Master the Challenges of Leadership. 2nd ed., Boston: Harvard Business Review Press, 2019.
  • 2015
  • Introduction

Globalization

By: Linda A. Hill
Keywords: Innovation; Globalization; Information Technology; Information Technology Industry
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Hill, Linda A. "Globalization." Introduction to Innovating the World: The Globalization Advantage, edited by V.R. Ferose, 13–44. Lillington, NC: Epistemy Press, 2015. Electronic.
  • January 1989
  • Supplement

Suzanne de Passe at Motown Productions, Video

By: Linda A. Hill
Updates events in the case and draws a tighter focus on managing a start-up and women in leadership. View Details
Keywords: Management; Leadership; Gender; Business Startups
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Hill, Linda A. "Suzanne de Passe at Motown Productions, Video." Harvard Business School Video Supplement 889-508, January 1989.
  • 2005
  • Working Paper

Leadership Development: A Strategic Imperative for Higher Education

By: Linda A. Hill
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Hill, Linda A. "Leadership Development: A Strategic Imperative for Higher Education." Harvard Business School Working Paper, No. 06-023, December 2005.
  • August 1995
  • Case

Slade Plating Department, The

By: Linda A. Hill
Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case. View Details
Keywords: Conflict and Resolution; Values and Beliefs; Organizational Culture; Decision Making
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Hill, Linda A. "Slade Plating Department, The." Harvard Business School Case 496-018, August 1995.
  • June 1994
  • Supplement

Rudi Gassner at BMG International, Video

By: Linda A. Hill
Shows excerpts from a class discussion with Gassner and an MBA class. He describes his leadership style and the challenges he faces as the senior executive of a global entertainment enterprise. View Details
Keywords: Entertainment; Globalization; Leadership Style; Problems and Challenges; Entertainment and Recreation Industry
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Hill, Linda A. "Rudi Gassner at BMG International, Video." Harvard Business School Video Supplement 494-524, June 1994.
  • January 1994 (Revised April 1994)
  • Supplement

Suzanne de Passe at Motown Productions (B)

By: Linda A. Hill
Provides an update of the (A) case. Describes de Passe's career from 1986 to 1993. View Details
Keywords: Personal Development and Career; Entertainment and Recreation Industry; Music Industry
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Hill, Linda A. "Suzanne de Passe at Motown Productions (B)." Harvard Business School Supplement 494-014, January 1994. (Revised April 1994.)
  • February 1993 (Revised March 1995)
  • Case

Bernd Sterzel at the IVth Medizinische Klinik (A)

By: Linda A. Hill
After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen, Germany. In his ambitious efforts to transform the clinic into a leading academic research institution, he... View Details
Keywords: Change Management; Organizational Change and Adaptation; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Health Industry; Germany; Connecticut
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Hill, Linda A. "Bernd Sterzel at the IVth Medizinische Klinik (A)." Harvard Business School Case 493-059, February 1993. (Revised March 1995.)
  • October 1986 (Revised March 1995)
  • Supplement

Karen Leary (B)

By: Linda A. Hill
Supplements the (A) case. View Details
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Hill, Linda A. "Karen Leary (B)." Harvard Business School Supplement 487-021, October 1986. (Revised March 1995.)
  • Other Article

Les dirigeants d’entreprise face au défi de l’innovation [Business Leaders Facing the Challenge of Innovation]

By: Linda A. Hill
Keywords: Innovation; Business Leaders; Innovation Leadership
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"Les dirigeants d’entreprise face au défi de l’innovation [Business Leaders Facing the Challenge of Innovation]." Special Issue on the electric life. Politique Internationale, no. 187 (Spring 2025): 15–21. (Interview with Linda Hill.)
  • Article

Incorporating the Arts to Create Technical Leaders of the Future

By: Linda A. Hill
Engineering education should be reimagined to create a new generation of technical leaders prepared to dream, invent, and steward the future. These leaders of tomorrow will need to bridge business, engineering, and the arts. View Details
Keywords: Education; Engineering; Arts; Leadership Development
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Hill, Linda A. "Incorporating the Arts to Create Technical Leaders of the Future." The Bridge 50, no. S (Winter 2020). (Special 50th Anniversary Issue edited by Ronald M. Latanision.)
  • Fall 2020
  • Article

Being the Agile Boss

By: Linda A. Hill
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Hill, Linda A. "Being the Agile Boss." MIT Sloan Management Review 62, no. 1 (Fall 2020). (Awarded #5 in the Top 20 MIT SMR articles of 2020.)
  • 1999
  • Article

Harvard Manage Mentor

By: Linda A. Hill
Keywords: Boston
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Hill, Linda A. "Harvard Manage Mentor." Intranet (1999).
  • September 2015
  • Supplement

Luca de Meo Speaks at Harvard Business School

By: Linda A. Hill
A video supplement to the HBS case study entitled "Luca de Meo at Volkswagen Group." De Meo, Member of the Board at Audi AG and the former Chief Marketing Officer of Volkswagen Group, speaks about leading innovation and the automotive industry. Recorded at Harvard... View Details
Keywords: Innovation; Innovation and Invention; Marketing; Leadership; Auto Industry; Germany
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Hill, Linda A. "Luca de Meo Speaks at Harvard Business School." Harvard Business School Multimedia/Video Supplement 416-702, September 2015.
  • 2011
  • Tool

Stepping Up to Management

By: Linda A. Hill
Enable new managers to learn their jobs—while performing their jobs—with content that's integrated into their day-to-day workflow. Stepping Up to Management puts new managers on the right track so they can hit the ground running while laying the foundation for a... View Details
Keywords: Learning; Managerial Roles; Personal Development and Career
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Hill, Linda A. Stepping Up to Management. Tool. Watertown, MA: Harvard Business Publishing, 2011.
  • May 2009
  • Supplement

Sun Hydraulics: Leading in Tough Times (D)

By: Linda A. Hill
Keywords: Leadership; Manufacturing Industry
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Hill, Linda A. "Sun Hydraulics: Leading in Tough Times (D)." Harvard Business School Supplement 409-118, May 2009.
  • December 2002 (Revised January 2014)
  • Case

Matt Leeds (A)

By: Linda A. Hill

A new associate in a consulting firm attempts to navigate his way through the norms and culture of a new setting and to manage his relationships with his superiors and peers, which got off to a poor start.

PLEASE NOTE: This case was revised in January 2014.... View Details

Keywords: Power and Influence; Rank and Position; Organizational Culture; Consulting Industry
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Hill, Linda A. "Matt Leeds (A)." Harvard Business School Case 403-111, December 2002. (Revised January 2014.)
  • March 1994 (Revised March 1995)
  • Supplement

Craig Weatherup, Supplement

By: Linda A. Hill
A biographical information sheet about Craig Weatherup, president and CEO of Pepsi Cola, North America. View Details
Keywords: Personal Development and Career; Food and Beverage Industry; United States
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Hill, Linda A. "Craig Weatherup, Supplement." Harvard Business School Video Supplement 494-125, March 1994. (Revised March 1995.)
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