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  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

HBS Working Knowledge readers want it all, judging by our all-time most popular articles. Here you'll find stories on everything from maintaining a professional image to writing a business plan, from how to market on social media to why... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s... View Details
Keywords: by James Heskett
  • September 1998 (Revised February 1999)
  • Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler
Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
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Applegate, Lynda M., and Marla Malcom-Nagler. "Interactive Insurance Services: Redefining Insurance Distribution." Harvard Business School Case 399-017, September 1998. (Revised February 1999.)
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

included in what is going on. There is a lot of advice for managers about how to promote inclusion in an organization. Laura Sherbin and Ripa Rashid remind us as leaders to practice inclusion on an everyday basis by “ensuring that team... View Details
Keywords: by James Heskett
  • 04 Sep 2019
  • Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

political spectrum assumed, according to a July article in Cognition, “I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice.” In the survey of about 300 voters, Trump voters were asked how important certain political... View Details
Keywords: by Dina Gerdeman
  • 19 Nov 2014
  • HBS Case

Marketing Marijuana

against federal law? But in the absence of enforcement action by the United States government, perhaps the better question is, what will the inevitable national market in marijuana shake out? Will it consist of grungy underground head... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

unemployed, and demands for police reform and racial justice. But in the wake of one of the most tumultuous presidential elections in US history—marked by outgoing President Donald Trump claiming the election was stolen, deadly violence... View Details
Keywords: by Dina Gerdeman
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those utilizing the method in their... View Details
Keywords: by James Heskett; Education
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

permanently as of July 10. And almost half of owners surveyed in late June by the online business network Alignable said they lacked enough cash to get through one month and were taking in less than 50... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

agenda in pursuit of a greater purpose. Healthier communities powered by the green and blue economy would be a good start Rosabeth Moss Kanter is the Ernest L. Arbuckle Professor of Business Administration. View Details
Keywords: by HBS News
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

prospective operators—and perhaps entrepreneurs in other industries as well—take an educated shot at developing a winning service. He outlined his advice in a July working paper, Mobile Money Services—Design and Development for Financial... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60... View Details
Keywords: by Michael Blanding
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 16 Feb 2004
  • Research & Ideas

HBS Center Focuses on Europe

The Europe Research Center (ERC) is the newest of Harvard Business School's Global Initiative research centers, having opened its doors in July 2002. With the political and economic currents now affecting relations between the United... View Details
Keywords: by Cynthia Churchwell
  • 12 Oct 1999
  • Research & Ideas

Where Main Street Meets Wall Street

For Boston, whose history is better known for its midnight rides and tea parties with attitude, this was, by comparison, a low-key moment. On a slow July day in 1924 in the Hub's financial district, a new... View Details
Keywords: by Garry Emmons; Financial Services
  • 23 Jan 2006
  • Research & Ideas

Financial Reporting Goes Global

Miller and colleague V.G. Narayanan have made this case to the Institute of Chartered Accountants of India, and wrote "Accounting Standards and the Globalisation of Indian Businesses," which appeared in the July 2005 issue of... View Details
Keywords: by Cynthia Churchwell; Accounting; Financial Services
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

$14 million, the company continued to incur significant financial losses. By 1996, the outside CEO had left and was replaced by Timothy da Silva. 47 After investing over $35 million in LiveWorks, Xerox... View Details
Keywords: by Henry Chesbrough
  • February 2015
  • Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly
In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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Groysberg, Boris, and Katherine Connolly. "BlackRock: Diversity as a Driver for Success." Harvard Business School Case 415-047, February 2015.
  • 30 Nov 2020
  • Research & Ideas

COVID Not Slowing VC Investment

The COVID-19 pandemic has battered industries around the world, but one sector's prospects aren’t so bleak: venture capital. Startup backers—and private-equity managers in general—say that half of their portfolio companies haven’t been harmed View Details
Keywords: by Danielle Kost; Financial Services; Banking
  • December 2003 (Revised February 2006)
  • Case

Jamie Dimon and Bank One (B)

By: Paul W. Marshall and Todd H Thedinga
To distribute only after discussion of HBS case 9-804-107. Describes the decisions made by Jamie Dimon as the new CEO in July 2000 and summarizes the progress of his turnaround over the next three years. View Details
Keywords: Decisions; Management Succession; Banks and Banking; Banking Industry
Citation
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Marshall, Paul W., and Todd H Thedinga. "Jamie Dimon and Bank One (B)." Harvard Business School Case 804-108, December 2003. (Revised February 2006.)
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