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- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
represents a capability which is difficult to replicate." Several did suggest potential problems, however, in using speed to preempt the fruits of intellectual property. John Rudd comments, "The practice mentioned by Fox... View Details
Keywords: by James Heskett
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Summing Up Does Common Sense Impede Change? Common sense is the decision-maker's friend when the decision has to be made rapidly, with a minimum of research or formal theory, with no more than moderate risk or consequences, and by... View Details
Keywords: by James Heskett
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised the issue of shifting needs of trading partners as a problem... View Details
Keywords: by James Heskett
- 01 Sep 2003
- What Do You Think?
To Whom Should Boards be Accountable?
fill."—Allan Page "There is no definitive answer to the question of how any given board balances the needs of various classes of shareholders, employees, vendors, etc."—Amy Savin "The board should be guided by the... View Details
Keywords: by James Heskett
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
of scarcity has not been repealed by the digital Long Tail prices are set by demand, not the constraints of supply." Edward Hare opened an aspect of the debate that several commented on when he said,... View Details
Keywords: by James Heskett
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene... View Details
Keywords: by James Heskett
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual as any racer, remarked he'd... View Details
Keywords: by James Heskett
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
an absolute believer as well as an amateur practitioner of Conscious Capitalism and its sister concept of Servant Leadership, I do not think that either concept solves the problem by itself. What they can do is create the opportunity and... View Details
Keywords: by James Heskett
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
"The Problem With Work Is Overwork," The New York Times, May 31, 2015, p. BU4. James Heskett is coauthor with W. Earl Sasser, Jr. and Leonard A. Schlesinger of the upcoming book, What Great Service... View Details
- 06 May 2002
- What Do You Think?
What’s Driving the “New Marketing?”
Summing Up Respondents to my column about the tenets of new strategic marketing by and large projected the view that new strategic marketing, as propounded by the authors of the new book, Marketing Moves: A... View Details
Keywords: by James Heskett
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
conflicts of interest most effectively), these organizations have taken different paths to build competitive positions that are hard for others to attack. They can force suppliers, consumers, competitors, and complementors to bend to their will in the hope of obtaining... View Details
Keywords: by James Heskett
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
Associated Press news wire as reported in US News and World Report, February 19, 2015. Leonard A. Schlesinger and James L. Heskett, "Breaking the Cycle of Failure in Services," Sloan Management... View Details
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
with options so far underwater that they may not surface in the span of a management career.— James Heskett Is it possible that one culprit is a highly appealing concept universally taught in business... View Details
Keywords: by James Heskett
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
New York Times, October 2, 2011, p. BU6 James L. Heskett, Is Profit as a "Direct Goal" Overrated? Working Knowledge, July 2, 2010 James View Details
Keywords: by James Heskett
- 31 Oct 2004
- What Do You Think?
Should the Wisdom of Crowds Influence Our Thinking About Leadership?
the nature of leadership affirmed by the "wisdom of crowds" is clearly circumscribed, according to others. Jack Hughes, for example, says, "The Wisdom of Crowds has effectively shattered the narrow view that the right... View Details
Keywords: by James Heskett
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open mind on the subject of leadership... View Details
Keywords: by James Heskett
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an... View Details
Keywords: by James Heskett
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of leadership. But ultimately the primary culprit is us. That's my sense of the comments concerning... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all government restrictions.... View Details