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  • 06 Jan 2003
  • What Do You Think?

China: The Next Big Market Opportunity or the Next Big Bubble?

opportunities and substantial returns on investment of the kind suggested by some are years, perhaps even decades, away. It will require not only caution but also a great deal of patience as barriers to economic development are lowered.... View Details
Keywords: by James Heskett
  • 01 Aug 2005
  • What Do You Think?

Is There an “Efficient Market” in CEO Compensation?

largely by scale alone." Several respondents offered an explanation for these phenomena. Typical was Rahul Sharma's comment: " . . . these high executive compensation packages are . . . necessitated View Details
Keywords: by James Heskett
  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

Summing Up Responses to this month's column raise questions about whether Section 404 of the Sarbanes-Oxley Act, requiring that senior managers certify the integrity of the processes by which their companies' financial reports are... View Details
Keywords: by James Heskett
  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

Microsoft caused by (2) a defense personally led by Bill Gates and (3) by the failure of the company's board to provide counsel. In the case of a high-tech company where... View Details
Keywords: by James Heskett
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most important drivers of... View Details
Keywords: by James Heskett
  • 07 Jan 2002
  • What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

age and with it comes a price: privacy. If monitoring is a good way to provide security, so be it." Have we become so accustomed, however gradually, to the idea of oversight that surveillance in the name of transparency is a mere increment in a long-established... View Details
Keywords: by James Heskett
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

with options so far underwater that they may not surface in the span of a management career.— James Heskett Is it possible that one culprit is a highly appealing concept universally taught in business... View Details
Keywords: by James Heskett
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader... View Details
Keywords: by James Heskett

    James H. Clark

    Clark is considered a serial entrepreneur. In 1982, he founded Silicon Graphics, which became a leading provider of three-dimensional computer graphic applications. First used by architects and designers, Silicon Graphics’ applications... View Details
    Keywords: Computers & Electronics

      James G. Treybig

      Treybig was a pioneer in the early days of computer development. In 1976, his company introduced the first fail-safe, no fault minicomputer at a time when system failures and breakdowns were commonplace. By stringing together a series of... View Details
      Keywords: Computers & Electronics

        James W. Thompson

        campaigns in such magazines as Godey’s Ladies Book and Peterson’s Magazine. By the time Thompson retired in 1916, he had represented such companies as Eastman Kodak and Prudential Insurance, and his company had become an advertising... View Details
        Keywords: Services
        • 07 Apr 2003
        • What Do You Think?

        Should Global Business Initiatives Be Devalued?

        an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy View Details
        Keywords: by James Heskett
        • 03 Jun 2002
        • What Do You Think?

        Are We Entering an Era of European Management Leadership?

        nuanced cultural approaches." Whether this will produce sustained economic superiority or a model to be emulated in the U.S. is debatable.—James Heskett Roy Bingham points out that "American management seems to work best when... View Details
        Keywords: by James Heskett
        • 01 May 2000
        • What Do You Think?

        Can You Hard-Wire Performance?

        software. Jim Heskett Others of you cited examples of your use of hard-wiring. Jay Cross offers it as an alternative to traditional pricing. Although clients don't bite, he claims that it gets him credibility points, more business, and... View Details
        Keywords: by James Heskett
        • 02 Feb 2002
        • What Do You Think?

        Will the Societal Effects of Enron Exceed Those of September 11?

        considered." Among the many commenting on the Enron case, nearly all felt that change was warranted but few believed that significant change would come from it. —James Heskett On the other hand, remarks typical of those arguing for... View Details
        Keywords: by James Heskett
        • 05 Dec 2005
        • What Do You Think?

        Is Growth Good?

        Summing Up by Jim Heskett A small but thoughtful set of responses to the question "Is Growth Good?" posed this month conveys the sense that the wrong questions were asked. According to the... View Details
        Keywords: by James Heskett
        • 17 Sep 2001
        • What Do You Think?

        What Is “Business as Usual” After September 11?

        be subtle, but real. —Professor James Hesket Changes in organizations, according to respondents, will be subtle, but real. Perhaps the most interesting opinions on this topic were set forth by Niklas... View Details
        Keywords: by James Heskett
        • 01 Sep 2010
        • News

        James Has New Role

        (photo by Susan Young) (photo by Susan Young) Ralph James (MBA 1982), who previously headed Executive Education at HBS, became executive director of External Relations in July.... View Details
        Keywords: Colleges, Universities, and Professional Schools; Educational Services
        • 30 Jun 2020
        • What Do You Think?

        Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

        listened to.” He’s suggesting that the issue of recruitment may be overshadowed by those of inclusion and “voice.” Comments by others from the business world lead one to believe that minority talent... View Details
        Keywords: by James Heskett; Education
        • 30 May 2019
        • What Do You Think?

        Is There a Distinctive West Coast Style of Management?

        of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The... View Details
        Keywords: by James Heskett; Education