by HBS Staff - Publications - Faculty & Research

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

wage increase. The union was asking for a 4 percent increase, while management wanted to raise salaries by only 1 percent. The executive considered the situation. During past negotiations, weeks were lost as each side jockeyed for... View Details

Keywords: by Deepak Malhotra

16 May 2012
Research & Ideas

Can Decades of Military Overspending be Fixed?

of a total federal R&D budget of $8.7 billion, or 64.4 percent. By 2007, the defense R&D budget had risen to $69.3 billion, accounting for 50 percent of the total federal R&D budget of $137.2 billion. In pursuit of its mission... View Details

Keywords: by J. Ronald Fox; Service

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

break up the airline and lay off thousands of employees if a consensual agreement could not be reached. Management made the threat real by developing an actual restructuring plan, containing detailed financial projections and valuations.... View Details

Keywords: by Stuart C. Gilson

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

sometimes guilty of using the dichotomy in an effort at simplification. "It's much better to think in terms of measuring people on a zero-to-ten scale for each quality." HBS professor Joe Badaracco agrees that the traditional... View Details

Keywords: by Deborah Blagg & Susan Young

06 May 2002
Research & Ideas

Profits for Nonprofits: Earning Your Own Way

self-sufficient while not being self-sufficient ourselves?— Alfred Wise,Share Our Strength The session, led by HBS professor James E. Austin, featured three managers whose experiences highlight the... View Details

Keywords: by Martha Lagace

09 Apr 2001
Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

Are you reaching your customers? The key is knowing who they are and what they want To appeal to retail customers you need to understand what makes them tick. What better way to do that than by studying actual consumer behavior? A great... View Details

Keywords: by Richard Bierck; Retail

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

It is tough to think positively in a crisis. Yet one overarching lesson in a new book by HBS professor Bill George, 7 Lessons for Leading in Crisis (Jossey-Bass), is exactly that: See crisis as a chance to... View Details

Keywords: by Martha Lagace

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

issues to a new level by commenting, "It is tough to even have people agree on what is being denied ." Denial can be beneficial. Joline Godfrey waxed almost poetic in saying that "denial is a critical component of my... View Details

Keywords: by Jim Heskett

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

What Is Mics? Minimally invasive cardiac surgery (MICS) is performed by accessing the heart through incisions made between the ribs and employing a balloon device that is threaded into the heart through a vein to serve as an internal... View Details

Keywords: by Hilah Geer

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

and lateral, internal and external to the organization). From these developmental relationships (e.g., mentors or sponsors), potential managers can better learn from their own experiences by receiving feedback, advice, and emotional... View Details

Keywords: by Linda Hill

26 Aug 2002
Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

control that particular day. Several explanations compete: human error, weather, all the dangers inherent in human beings pitting themselves against the world's most forbidding peak. A single cause of the 1996 tragedy may never be known, says View Details

Keywords: by Michael A. Roberto

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

April-May issue of the Journal of the European Economics Association. The paper addressed this central question: When does the certification provided by an SSO's endorsement sway users to adopt a standard? Lerner and coauthor Jean Tirole... View Details

Keywords: by Sara Grant; Technology

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

labels 'international' and 'domestic' no longer apply." His globalization program, often summarized under the tagline "think global, act global," had included an unprecedented amount of standardization. By the time he... View Details

Keywords: by Pankaj Ghemawat

02 Apr 2024
What Do You Think?

What's Enough to Make Us Happy?

ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind of thinking View Details

Keywords: by James Heskett

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

details how one institution has implemented its own version of health-care reform, taking overall performance levels from well below average to the top 10 percent in the industry. Coauthored by HBS assistant... View Details

Keywords: by Julia Hanna; Health

24 Jul 2000
Research & Ideas

Value Maximization and Stakeholder Theory

"Every organization attempting to accomplish something has to ask and answer the following question," writes HBS professor Michael C. Jensen in the introduction to his recent working paper: "What are we trying to... View Details

Keywords: by Michael C. Jensen

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

inspired entrepreneur into a large R&D staff over a sustained period is next to impossible," Wayne Hosking suggested that these ideas need "to incorporate some analysis of the venture capital model." At the View Details

Keywords: by Jim Heskett

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

What should business people in particular know about the pros and cons of attempts to treat and control diabetes—or indeed other chronic diseases? That was the focus of a lively case-study discussion among some fifty participants led by... View Details

Keywords: by Martha Lagace; Health

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

infertility: eggs, sperm, and wombs. Sometimes, these components are sold along with IVF treatment—when a couple purchases eggs, for example, they are subsequently used for an IVF procedure—but they are often provided by individual... View Details

Keywords: by Manda Salls; Biotechnology; Health; Technology

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

across socioeconomic groups. Instead of experiencing happiness or well-being, HNAPs seek "relief in the accomplishment of tasks." Moving immediately to the next task on the list, they never savor accomplishments for long, he says. This creates a vicious cycle... View Details

Keywords: by Kim Girard

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