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  • Faculty Publications  (156)

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  • All HBS Web  (358)
    • News  (85)
    • Research  (228)
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  • Faculty Publications  (156)
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  • September 1993
  • Supplement

Manufacturing at ALZA: The Right Prescription? (B)

By: Dorothy A. Leonard
ALZA, a drug delivery company, must decide what and for whom to manufacture. In the past, it has licensed to pharmaceutical companies its patented system for the slow release of drugs into the human system. Therefore the company has little experience in choice of drug... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Patents; Production; Pharmaceutical Industry; Medical Devices and Supplies Industry
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Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (B)." Harvard Business School Supplement 694-020, September 1993.
  • March 1992 (Revised June 1999)
  • Teaching Note

Solagen: Process Improvement in the Manufacture of Gelatin, Teaching Note

By: Dorothy A. Leonard
Teaching Note for (9-687-020). View Details
Keywords: Semiconductor Industry
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Leonard, Dorothy A. "Solagen: Process Improvement in the Manufacture of Gelatin, Teaching Note." Harvard Business School Teaching Note 692-060, March 1992. (Revised June 1999.)
  • March 1992 (Revised August 2005)
  • Teaching Note

Ceramics Process Systems Corp. (A), Teaching Note

By: Dorothy A. Leonard
Teaching Note for (9-691-028). View Details
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Leonard, Dorothy A. "Ceramics Process Systems Corp. (A), Teaching Note." Harvard Business School Teaching Note 692-048, March 1992. (Revised August 2005.)
  • March 1992 (Revised June 1992)
  • Teaching Note

Chaparral Steel: Rapid Product and Process Development, Teaching Note

By: Dorothy A. Leonard
Teaching Note for (9-692-018). View Details
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Leonard, Dorothy A. "Chaparral Steel: Rapid Product and Process Development, Teaching Note." Harvard Business School Teaching Note 692-047, March 1992. (Revised June 1992.)
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
  • 2001
  • Chapter

Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development

By: Dorothy A. Leonard
Keywords: Product Development; Product Design; Knowledge; Human Needs; Demand and Consumers
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Leonard, Dorothy A. "Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development." Chap. 9 in Knowledge Management Classic and Contemporary Works, edited by Mark T. Maybury, Daryl Morey, and Bhavani M. Thuraisingham, 223–237. Boston: MIT Press, 2001.
  • July 2003
  • Supplement

Knowledge Management at JPL

By: Dorothy A. Leonard
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Leonard, Dorothy A. "Knowledge Management at JPL." Harvard Business School Video Supplement 604-801, July 2003.
  • November 1991
  • Case

Monsanto's March into Biotechnology (B)

By: Dorothy A. Leonard
Monsanto has yet to receive FDA approval for BST, a growth hormone for cows. Anti-BST groups have successfully lobbied Wisconsin and Minnesota, major milk producing states, to ban milk from BST-injected cows; the FDA has charged Monsanto with improperly promoting BST... View Details
Keywords: Animal-Based Agribusiness; Safety; Food; Governing Rules, Regulations, and Reforms; Law Enforcement; Conflict and Resolution; Research and Development; Technology; Agriculture and Agribusiness Industry; Biotechnology Industry; Minnesota; Wisconsin
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Leonard, Dorothy A. "Monsanto's March into Biotechnology (B)." Harvard Business School Case 692-066, November 1991.
  • March 1992 (Revised May 1992)
  • Teaching Note

Skunkworks at Digital Equipment Corp.: The Tale of XCON, Teaching Note

By: Dorothy A. Leonard
Keywords: Innovation and Invention; Electronics Industry; Computer Industry
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Leonard, Dorothy A. "Skunkworks at Digital Equipment Corp.: The Tale of XCON, Teaching Note." Harvard Business School Teaching Note 692-046, March 1992. (Revised May 1992.)
  • September 2011
  • Article

Global Capitalism at Risk: What Are You Doing About It?

By: Joseph L. Bower, Herman B. Leonard and Lynn S. Paine
Market capitalism, a system that has proven to be a remarkable engine of wealth creation, is poised for a breakdown. That sounds dire, and it is. Increasing income inequality, migration, weaknesses in the global financial system, environmental degradation, and... View Details
Keywords: Disruption; Economic Systems; Globalization; Corporate Governance; Markets; Risk and Uncertainty
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Bower, Joseph L., Herman B. Leonard, and Lynn S. Paine. "Global Capitalism at Risk: What Are You Doing About It?" Harvard Business Review 89, no. 9 (September 2011).
  • September 2004
  • Article

Deep Smarts

By: Dorothy Leonard and Walter Swap
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Leonard, Dorothy, and Walter Swap. "Deep Smarts." Harvard Business Review 82, no. 9 (September 2004).
  • March 2022
  • Case

The Goldman Sachs 10,000 Small Businesses Program: 2009-2021

By: Leonard A. Schlesinger and Julia Kelley
In December 2021, more than a decade after its founding, Goldman Sachs’s 10,000 Small Businesses program was still going strong — and the firm now needed to evaluate potential program modifications to reach a wider group of small business owners. Launched in the... View Details
Keywords: COVID-19 Pandemic; Small Business; Business Education; Curriculum and Courses; Government and Politics; Knowledge; Knowledge Dissemination; Labor; Employment; Human Capital; Management; Goals and Objectives; Organizations; Mission and Purpose; Corporate Social Responsibility and Impact; Programs; Networks; Social Enterprise; Society; Strategy; Demographics; Diversity; Financial Services Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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Schlesinger, Leonard A., and Julia Kelley. "The Goldman Sachs 10,000 Small Businesses Program: 2009-2021." Harvard Business School Case 322-052, March 2022.
  • September 2016 (Revised July 2017)
  • Teaching Note

Transferring Knowledge Between Projects at NASA JPL (A) and (B)

By: Dorothy Leonard and Christopher Myers
Teaching Note for HBS Nos. 917-404 and 917-405. View Details
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Leonard, Dorothy, and Christopher Myers. "Transferring Knowledge Between Projects at NASA JPL (A) and (B)." Harvard Business School Teaching Note 917-406, September 2016. (Revised July 2017.)
  • 2005
  • Book

When Sparks Fly: Harnessing the Power of Group Creativity

By: Dorothy Leonard and Walter Swap
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Leonard, Dorothy, and Walter Swap. When Sparks Fly: Harnessing the Power of Group Creativity. Paperback ed. Boston, MA: Harvard Business School Press, 2005.
  • November – December 1985
  • Article

The Implementation of New Technologies

By: Dorothy A. Leonard and W. Kraus
Keywords: Technology
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Leonard, Dorothy A., and W. Kraus. "The Implementation of New Technologies." Harvard Business Review 63, no. 6 (November–December 1985).
  • July 2011 (Revised December 2015)
  • Case

Assistant Professor Gyan Gupta and the Wet Noodle Class (A)

By: Dorothy Leonard and Susan S. Harmeling
Professor Gupta faces three major problems in teaching cases: 1) his students, accustomed to lectures, don't know how to conduct a case discussion; 2) the students are using the Internet to discover the outcome of managerial dilemmas posed in the case; 3) he wants to... View Details
Keywords: Business Education; Curriculum and Courses; Learning; Teaching; Cases; Outcome or Result; Internet and the Web; Theory; Education Industry
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Leonard, Dorothy, and Susan S. Harmeling. "Assistant Professor Gyan Gupta and the Wet Noodle Class (A)." Harvard Business School Case 912-405, July 2011. (Revised December 2015.)
  • September 1998
  • Case

Monsanto's March into Biotechnology (C)

By: Dorothy A. Leonard and Robert Irwin
Supplements the (A) and (B) cases. View Details
Keywords: Plant-Based Agribusiness; Science-Based Business; Biotechnology Industry
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Leonard, Dorothy A., and Robert Irwin. "Monsanto's March into Biotechnology (C)." Harvard Business School Case 699-021, September 1998.
  • September 1986 (Revised February 2007)
  • Case

Solagen: Process Improvement in the Manufacture of Gelatin at Kodak

By: Dorothy A. Leonard and Brian DeLacey
Kodak must decide whether to make a major investment in a production facility designed around a new technique for producing the gelatin critical to so many film and paper products. Currently, gelatin making is an arcane art, unchanged in 150 years and heavily dependent... View Details
Keywords: Arts; Buildings and Facilities; Factories, Labs, and Plants; Experience and Expertise; Engineering; Investment; Time Management; Production; Research and Development; Semiconductor Industry
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Leonard, Dorothy A., and Brian DeLacey. "Solagen: Process Improvement in the Manufacture of Gelatin at Kodak." Harvard Business School Case 687-020, September 1986. (Revised February 2007.)
  • 10 Feb 2015
  • First Look

First Look: February 10

into group processes, study diversity in the context of virtual interaction, and take advantage of opportunities for cross-disciplinary research. February 2015 European Business Review Preparing for Uncertainty: How to Use Creaction at Work By: Schlesinger, View Details
Keywords: Sean Silverthorne
  • 2006
  • Chapter

Innovation as a Knowledge Generation and Transfer Process

By: Dorothy A. Leonard
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Leonard, Dorothy A. "Innovation as a Knowledge Generation and Transfer Process." In Communication of Innovations: A Journey With Ev Rogers, edited by Arvind Singhal and James W. Dearing. Sage Publications, 2006.
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