by David Stauffer - Publications - Faculty & Research

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced scorecard performance management system (created View Details

Keywords: by Carmen Nobel

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

from government. Suggestions of causes of the current challenge of rapidly rising costs in relation to quality of outcomes, at least by the imperfect measure of life expectancy, included waste in the system (Julie Maire, Edward Hare, and... View Details

Keywords: by Jim Heskett; Health

September 1993
Case

Rhone-Poulenc (A)

Rhone-Poulenc, France's largest chemical firm, with revenues of more than $7 billion in 1985, seeks to dramatically expand its presence in the United States. From 1986 to 1990, Rhone-Poulenc undertakes 18 separate acquisitions, ranging from small entrepreneurial firms... View Details

Keywords: Integration; Globalized Firms and Management; Acquisition; Chemical Industry; France

Citation

Educators

Purchase

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

pinpoint exactly when a voter decided on a candidate—before or after a debate—without having to rely on voters’ memories. They found: A large fraction of voters change their minds during the campaign. The percentage of voters who had settled on a candidate rose View Details

Keywords: by Danielle Kost

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

JetBlue founder, chairman, and then-CEO David Neeleman would later call "the worst operational week in JetBlue's seven-year history." A Storm Brews It started with a winter ice storm forecasted to change to rain. With that... View Details

Keywords: by Julia Hanna; Air Transportation

11 Mar 2001
Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

diversification. In terms of opportunities, the exploitation of primary commodities in countries located far away from the main European markets became far more practical. At the same time new markets were opened by steamships, new ports,... View Details

Keywords: by Geoffrey Jones

04 Feb 2022
Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

institutions that would prevent new holders of sovereignty from interfering with existing forms of property. Caught in between were the developmental economists (discussed by David Engerman, Sara Lorenzini,... View Details

Keywords: by Dina Gerdeman

25 Jul 2007
Lessons from the Classroom

The Evolution of Apple

In the context of the computer industry at large, professor David Yoffie explores the ups and downs of a company that's always been a bit different in "Apple Computer, 2006." The case poses this question: Given its 2 percent... View Details

Keywords: by Julia Hanna; Computer; Technology

05 Jul 2023
HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

an analytical orientation often find comfort in data, leaning on numbers or models to develop a plan that provides the best chance for success (e.g., “data is king”). Contextual. Individuals with a contextual orientation tend to focus on how the situation is influenced... View Details

Keywords: by Ben Rand

22 Jun 2009
Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

unwittingly created the mother of all moral hazards—implicit rescue guarantees as far as the eye can see? No doubt about it, says HBS professor and economic historian David Moss. "The extension of implicit guarantees to all systemically... View Details

Keywords: by Roger Thompson; Banking; Financial Services

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

Success in Social Enterprise," ending August 1. This two-year study was the second carried out by SEKN since it was founded in 2001 as a research partnership between HBS and leading business schools in Latin America and Spain. SEKN's... View Details

Keywords: by Manda Salls

11 Jun 2024
In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details

Keywords: by Avery Forman

02 May 2022
What Do You Think?

Can the Case Method Survive Another Hundred Years?

(Susan Young/Harvard Business School) “What do you think?” is a question that has graced case method discussions at the Harvard Business School for the past 100 years. The question reflects long-held beliefs by some members of the HBS... View Details

Keywords: by James Heskett; Education

10 Aug 2015
Research & Ideas

New Medical Devices Get To Patients Too Slowly

innovator. By contrast, previous research by Harvard's David Carpenter and others found that first movers in new chemical drug categories typically receives the fastest FDA... View Details

Keywords: by Michael Blanding; Health; Technology

24 Feb 2011
Research & Ideas

What’s Government’s Role in Regulating Home Purchase Financing?

changing nature of housing finance and its increasing reliance on less-regulated securitization markets. "As we move to greater reliance on private mortgage credit it will be important to combine such privatization with better regulation," says HBS finance professor... View Details

Keywords: by Sean Silverthorne; Financial Services

27 Sep 2021
Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Online—was coauthored by Nancy P. Rothbard, David Pottruck Professor of Management of the Wharton School of Business; Lakshmi Ramarajan, the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of... View Details

Keywords: by Rachel Kim Raczka

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

Reagan had appointed the commission to study defence procurement following a series of scandals involving fraud, waste, and abuse in the industry. Chaired by Hewlett-Packard co-founder David Packard, the... View Details

Keywords: by Dina Gerdeman

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August 2006. David Glass, in a comment confirmed by email on April 10, 2002. James L. Heskett, Earl W. Sasser, Jr., and... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details

Keywords: by Jim Heskett

27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

leaders need to start preparing clear answers. After all, the number of religious discrimination complaints has increased by more than 50 percent in the past 15 years, and settlement amounts have more than doubled, according to data... View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

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