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Publications

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    Working While Distancing

    Are you suddenly working from home? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of View Details
    • 12 Jan 2004
    • What Do You Think?

    How Should We Think About the Exportation of Jobs?

    this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the... View Details
    Keywords: by James Heskett
    • 02 Jan 2007
    • Research & Ideas

    Most Popular Articles of 2006

    managers do can have great impact on their workers, says Professor Teresa Amabile. In this conversation with Professor Mike Roberts, she updates her ongoing research on creativity in the workplace by investigating how people's intense... View Details
    Keywords: by Sean Silverthorne
    • 02 Mar 2020
    • What Do You Think?

    Are Candor, Humility, and Trust Making a Comeback?

    SUMMING UP Why Is It so Difficult to Lead with Candor, Humility, and Trust? Responses to this month’s column, for the most part, represented a celebration of the values of candor, humility, and trust in leadership. As Dan Wallace put it,... View Details
    Keywords: by James Heskett
    • 16 Oct 2006
    • Research & Ideas

    Report from China: The New Entrepreneurs

    course-development activities at HBS. Report: Sean Silverthorne: What were some of the group's conclusions about entrepreneurship in China, at least in the areas you saw? Dan Isenberg: Yes, it is important to take into account the fact... View Details
    Keywords: by Sean Silverthorne
    • 05 Feb 2009
    • What Do You Think?

    Why Can’t We Figure Out How to Select Leaders?

    research and practice that can guide and improve the selection process and its outcomes. Their message was: "We know how to do it. And here's how." As Al Shealy commented, "The research isn't being used." Dan Erwin... View Details
    Keywords: by Jim Heskett
    • 17 Mar 2015
    • Research & Ideas

    Where Did My Shopping Mall Go?

    Surprising Winners and Losers in the Retail Revolution Retail Reaches a Tipping Point—Which Stores Will Survive? book excerpt The Trends Shaping Retail's Future From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv... View Details
    Keywords: by Sean Silverthorne; Retail
    • September 2010 (Revised January 2012)
    • Case

    OPOWER: Increasing Energy Efficiency through Normative Influence (A)

    By: Amy J.C. Cuddy, Kyle Todd Doherty and Maarten W. Bos
    The case profiles OPOWER, an energy efficiency software company that applies Cialdini's principles of social influence to successfully encourage consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex... View Details
    Keywords: Mathematical Methods; Applications and Software; Attitudes; Entrepreneurship; Energy Conservation; Power and Influence; Growth and Development Strategy; Energy Industry; United States
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    • 18 Feb 2013
    • Research & Ideas

    Breaking Through a Growth Stall

    where a company seems weighted down by the bounds of its original start-up business model, a lack of experience by its founder(s), and an accelerating, expense-fueled burn rate through working capital and... View Details
    Keywords: by Sean Silverthorne
    • July 2019 (Revised August 2020)
    • Case

    Peabody Essex Museum: What Next?

    By: V. Kasturi Rangan and Jeffrey F. Rayport
    The case describes the 25-year transformation of Peabody Essex Museum, which was created in 1993 by the merger of two sub-scale predecessor cultural institutions, operating since 1799, in Salem, Massachusetts. Dan Monroe, its founding CEO, began a process of building... View Details
    Keywords: Museums; Strategy; Leadership; Transformation; Innovation Leadership; Strategic Planning
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    • 10 Mar 2015
    • Research & Ideas

    The Surprising Winners and Losers in the Retail Revolution

    Point: Which Stores Will Survive? book excerpt Will The Internet Push Grocery Retailers Over The Edge? From Retail Revolution: Will Your Brick-and-Mortar Store Survive? By Rajiv Lal, Jose Alvarez and Dan... View Details
    Keywords: by Sean Silverthorne; Retail
    • 07 Sep 2012
    • News

    Something for the weekend

    • 23 Jul 2020
    • Blog Post

    Why Plume? To Make a Difference in the World

    our way to Shad, we struck up a conversation about recruiting as most RCs do around that time of year. Dan knew that I was trans because I had done a MyTake earlier in the semester on National Coming Out Day, organized View Details
    • March 2017 (Revised June 2019)
    • Case

    CEO Activism (A)

    By: Michael W. Toffel, Aaron K. Chatterji and Julia Kelley
    This case introduces CEO activism, a phenomenon in which business leaders engage in political or social issues that do not relate directly to their companies. The case uses several examples to describe why business leaders are engaging in CEO activism and the potential... View Details
    Keywords: Leadership & Corporate Accountability; Environmental And Social Sustainability; Environment; Climate Change; Gender Equality; Communication Strategy; Moral Sensibility; Values and Beliefs; Leadership; Law; Rights; Risk Management; Media; Corporate Social Responsibility and Impact; Religion; Expansion; Strategy; Social Issues; Consumer Products Industry; Electronics Industry; Technology Industry; United States; Indiana; North Carolina
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    • 01 May 2020
    • News

    Use Tested Techniques To Help Optimize Your Performance

    • August 2019
    • Case

    ClearScore, 2018

    By: John R. Wells and Benjamin Weinstock
    In October 2017, Experian, one of the “Big Three” consumer credit reporting agencies in the United Kingdom made an offer to acquire ClearScore for a total consideration of £293 million. Founded by Justin Basini, Dan Cobley, and Nigel Morris in 2014, ClearScore was the... View Details
    Keywords: Fintech; Financial Services; Credit Card; Credit Scores; Startup; Start-up; Startup Financing; Startup Marketing; ＂Marketing Analytics＂; Regulation; Lending; Television Advertising; Entrepreneur; Entrepreneurial Mindset; Entrepreneurial Ventures; Entrepreneurs; Global Business; Rapid Growth Stage; Risk; Net Present Value; Testing; Testing Strategy; Geographies; Mergers ＆ Acquisitions; Finance; Strategy; Credit; Business Startups; Entrepreneurship; Expansion; Mergers and Acquisitions; Financial Services Industry; United Kingdom; South Africa
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    • 06 Feb 2015
    • News

    The myths behind pushy salespeople

    • 01 Jun 2016
    • What Do You Think?

    When Business Performance Falters, is Culture Change the Fix?

    Original Article A recent article in Harvard Business Review, “Culture Is Not the Culprit,” by Jay Lorsch and Emily McTague noted that “When organizations get into big trouble, fixing the culture is usually the prescription.” The article... View Details
    Keywords: by James L. Heskett
    • 21 Apr 2021
    • Research & Ideas

    The Pandemic Conversations That Leaders Need to Have Now

    Their Organizations, by Boris Groysberg and Michael Slind, explores how companies’ outreach strategies evolved from top-down, command-centric communiques to something more informal, immediate, and personal—from a C-suite monologue to a... View Details
    Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
    • 16 Jul 2001
    • Research & Ideas

    How to Compete Like a Judo Strategist

    it. Or by the time they do, it doesn't matter." But older and larger companies need not despair. By asking new questions, challenging conventional wisdom, and encouraging a steady flow of new ideas,... View Details
    Keywords: by David B. Yoffie & Mary Kwak