Publications

February 1985
Supplement

Intercon International: Interview with Peter Davis, Video

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October 1982
Supplement

Ideal Standard France: Pat Paterson, Video

A two-part taped interview with Pat Paterson. Paterson describes the action he took in dealing with his company's profit problems, then talks about the outcome. His decision to dismiss 1,500 workers may have accelerated the company's bankruptcy. View Details

Keywords: Decisions; Insolvency and Bankruptcy; Profit; Resignation and Termination; Outcome or Result; Problems and Challenges

March 1998
Teaching Note

ABB's Relays Business: Building and Managing a Global Matrix TN

Teaching Note for (9-394-016). View Details

Keywords: Manufacturing Industry

March 1998
Teaching Note

Komatsu Ltd: Project G's Globalization and Komatsu and Project G (A-C) TN

Teaching Note for (9-398-016), (9-395-001), (9-395-002), and (9-395-003). View Details

Keywords: Manufacturing Industry; Japan

2002
Chapter

Helping Managers Assess the Value of Human Capital

Keywords: Human Capital; Valuation

January 1995
Teaching Note

Body Shop International, The TN

Teaching Note for (9-392-032). View Details

February 1992
Teaching Note

Industrias Gessy-Lever Limitada, Teaching Note

September 1989 (Revised July 1991)
Case

Caterpillar, Inc.: George Schaefer Takes Charge

For over half a century, Caterpillar, Inc. (CAT) had been a world leader in the manufacture of earthmoving and construction machinery. In 1982, just months after it recorded the highest sales and profits in its history, CAT experienced its greatest crisis. Demand fell... View Details

Keywords: Machinery and Machining; Crisis Management; Labor Unions; Demand and Consumers; Management Teams; Problems and Challenges; Competitive Strategy; Business Strategy; Organizational Change and Adaptation; Manufacturing Industry; Agriculture and Agribusiness Industry; Industrial Products Industry

Educators

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

that we can thrive. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53562 forthcoming Customer Needs and Solutions In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions By: Ascarza, Eva, Scott View Details

Keywords: Sean Silverthorne

Research Summary

Managing Human Resources for Competitive Advantage

This stream of research is leading to a study of companies that are gaining competitive advantage through their ability to attract, recruit, develop, deploy, and retain superior human resources. The objective is to develop a more strategically-based and general... View Details

Research Summary

David and Goliath: Entering the Global Arena

This project involves a study of companies as they expand into the global competitive arena for the first time. In its first stage, it is focusing on companies from non-OECD countries as they deal with "the liability of origin" in their expansion into world markets... View Details

August 1983 (Revised June 1985)
Teaching Note

EMI and the CT Scanner (A) and (B), Teaching Note

Teaching Note for (9-383-194) and (9-383-195). View Details

Keywords: Medical Devices and Supplies Industry

August 1983
Teaching Note

Questionable Payments Abroad: Gulf in Italy, Teaching Note

Teaching Note for (9-382-080). View Details

Keywords: Italy

August 1983
Case

Brown, Boveri, & Cie. (Condensed)

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March 1983 (Revised January 1984)
Case

Merloni Group

The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details

Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy