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  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

becoming an entrepreneur, and the one on which past entrepreneurial research has focused, going all the way back to Adam Smith, Joseph Schumpeter, Israel Kirzner, and other pillars of economics. In my own research, I also approached entrepreneurs with the assumption... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

McDonald and others in academia call a cognitive referent. Simply put, a cognitive referent is the king of its category. More importantly, it enjoys all kinds of benefits over competitors further down the brand-recognition chain. The... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

  Working PapersInternational Financial Integration and Entrepreneurship Authors:Laura Alfaro and Andrew Charlton Abstract We explore the relation between international financial integration and the level of entrepreneurial activity in a... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2020
  • Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

in communities. Our factories are in communities, our colleges and universities are in communities. We are leading by example, not just within our organizations, but within our broader communities. And especially since we’re talking here... View Details
Keywords: by John A. Quelch; Health
  • December 2017 (Revised January 2024)
  • Case

Globalization Past, 1850–1914 (A)

By: Sophus A. Reinert and Federica Gabrieli
On the evening of 3 August 1914, British Foreign Secretary Lord Edward Grey contemplated whether to advise King and Parliament to declare war on Germany in the wake of the country’s invasion of Belgium or to stay out of what quickly was becoming a world war triggered... View Details
Keywords: The World; The Rise And Fall Of Globalization; World War; Globalization; War; Economics; Trade; Business Cycles; Economic Growth; Economic Slowdown and Stagnation; Society; History; Values and Beliefs; Macroeconomics
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  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

year, will eventually earn them a decent funeral by the time they die. The problem, though, is that if they miss even two weeks' worth of payments, they forfeit everything they've contributed to date. Big Demand According to Joseph L.... View Details
Keywords: by Martha Lagace
  • 21 Aug 2012
  • Research & Ideas

How to Sink a Startup

elective Founders' Dilemmas. In 2011, the course was named one of the top entrepreneurship courses in the United States by Inc. magazine. Read an excerpt from The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a... View Details
Keywords: by Garry Emmons
  • 03 May 2021
  • What Do You Think?

Where Does CEO Activism Go From Here?

(Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for Americans and, View Details
Keywords: by James Heskett
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

like to think of themselves as truly indispensable—impact makers, history movers, culture changers—few reach the bar set by Steve Jobs, Napoleon, or Martin Luther King Jr., Mukunda says. (Even some people... View Details
Keywords: by Kim Girard
  • August 2016 (Revised August 2017)
  • Case

AnswerDash (Abridged)

By: Elie Ofek and Jeffrey D. Shulman
It is 2014 and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of... View Details
Keywords: Pricing; Economic Value Estimation; Price Metrics; Organizational Selling; Innovation Adoption; Business To Business; Marketing; Customer Lifetime Value; Venture Capital; Customer Relationship Management; Price; Marketing Strategy; Entrepreneurship; Technology Adoption; Business Startups; Sales; Innovation and Invention; Product Marketing; Financial Services Industry
Related
  • June 2016 (Revised August 2017)
  • Case

AnswerDash

By: Elie Ofek and Jeffrey D. Shulman
It is 2014, and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of... View Details
Keywords: Pricing; Economic Value Estimation; Price Metrics; Organizational Selling; Innovation Adoption; Business To Business; Marketing; Customer Lifetime Value; Venture Capital; Customer Relationship Management; Price; Marketing Strategy; Entrepreneurship; Technology Adoption; Business Startups; Sales; Innovation and Invention; Product Marketing; Financial Services Industry
Related
  • June 1998 (Revised December 2006)
  • Case

Clear Communications Ltd. vs. Telecom Corporation of New Zealand Ltd. (A)

By: Willis M. Emmons III and Martin Calles
Features the challenges facing an entrant in the New Zealand telecommunications market during the period 1989-1994. Clear Communications Ltd. (CCL), a joint venture owned by Bell Canada, MCI, New Zealand Television Corp., and Todd Companies, begins offering long... View Details
Keywords: Market Entry and Exit; Competition; Emerging Markets; Privatization; Monopoly; Mobile and Wireless Technology; Corporate Strategy; Business or Company Management; Expansion; Law; Telecommunications Industry; New Zealand
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  • 05 Oct 2016
  • What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

graduates and former students who are exploring innovations such as battery technology, superconductivity, magnetism, and superintelligent computers. My feelings are buoyed when I read about a “second machine age” fueled by digital... View Details
Keywords: by James Heskett
  • 20 Jun 2011
  • Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

"'Creative capitalism,' 'conscious capitalism,' 'stakeholder capitalism,' call it what you will," Koehn adds. "The larger social footprint and role of business are here to stay." The project, inspired by a friend, began with Koehn, a... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 30 Jan 2006
  • HBS Case

The Case of the Mystery Writer’s Brand

enjoy the same name recognition, Patterson regularly outsells other "brand-name authors" such as Stephen King and Tom Clancy by simply publishing more books, averaging three titles each year with... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before... View Details
Keywords: by James Heskett
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

capitalization), one that defied the old rules for productivity, income increases, and economic growth. We are told by widely-quoted scholars such as Erik Brynholfsson and Andrew McAfee that innovation and... View Details
Keywords: by James Heskett; Computer; Technology
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

slides through remote Wyoming. Source: Kevin Dooley Second, citizens are generating what Luca calls “digital exhaust,” data generated online as part of their daily activities, which could be captured by cities to give clues into their... View Details
Keywords: by Michael Blanding; Consumer Products
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

According to Andrew S. Grove, chairman and co-founder of Intel, when a company's understanding of itself shifts, when it changes its strategic paradigm, it sets out on a journey akin to moving from one mountain peak to another through... View Details
Keywords: by Walter Kiechel; Technology