beauty - Publications - Faculty & Research

November 2017 (Revised October 2018)
Case

Brandless: Disrupting Consumer Packaged Goods

Brandless, an online direct-to-consumer seller of upscale private-label consumer packaged goods, offered consumers a limited assortment of values-conscious products delivered directly to their homes with the simplicity of one fixed $3 price point that promised an... View Details

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January 2009
Article

From Regional Star to Global Leader

By: Nitin Nohria

Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the... View Details

Keywords: Communication Strategy; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Leadership Development; Management Teams; Emerging Markets; Product Development; Beauty and Cosmetics Industry; China; Paris

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November 2011 (Revised June 2013)
Case

Natura Cosméticos, S.A.

Rodolfo Guttilla, Director of Corporate Affairs for Natura Cosméticos S.A. (Natura), prepared for a meeting with key stakeholders to discuss the future of integrated reporting at Natura. A cosmetics company with a strong brand, robust growth in international and... View Details

Keywords: Corporate Social Responsibility and Impact; Integrated Corporate Reporting; Decision Making; Beauty and Cosmetics Industry; Brazil

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05 Jul 2006
Research & Ideas

The Accidental Innovator

his important pieces came out of some experiments with unusual tools; he wasn't trying to do a piece of work, he was just trying out the unfamiliar tools, and something interesting happened. Another, a potter, showed me how he would create View Details

Keywords: by Sarah Jane Gilbert

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

firm specializing in improvisational collaboration and communication in high-performance teams. In their case, "Miles Davis: Kind of Blue", they reflect on the beauty of the music as well as the unusual story behind its... View Details

Keywords: by Martha Lagace; Music

November 1991 (Revised July 1995)
Case

Body Shop International

By: Christopher A. Bartlett

Describes the start-up and rapid growth of a company whose founder holds strong, non-traditional beliefs about the role of the corporation and its responsibility to society. After profiling Anita Roddick as a person, the case describes the anti-mainstream approach she... View Details

Keywords: Business Startups; Business Growth and Maturation; Leadership Style; Management Succession; Management Teams; Corporate Social Responsibility and Impact; Values and Beliefs; Global Strategy; Beauty and Cosmetics Industry

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13 Jun 2011
HBS Case

Mobile Banking for the Unbanked

for "mobile," and "pesa" is the Swahili word for "money.") But soon after launching the service in 2007, they realized their mistake and quickly repositioned the service with the slogan, "Send Money Home." "The View Details

Keywords: by Carmen Nobel; Banking; Communications; Telecommunications

January 2014 (Revised January 2017)
Case

Nivea (A)

By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar

The case describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and "netnographic" analysis. Beiersdorf, best known for its consumer brand... View Details

Keywords: Innovation; Innovation Management; Crowdsourcing; Big Data; Innovation Strategy; Innovation and Management; Knowledge Management; Knowledge Sharing; Research and Development; Social and Collaborative Networks; Collaborative Innovation and Invention; Analytics and Data Science; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry

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30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

to keep up or start questioning their own performance.” 3. Be extra flexible The beauty of classic remote work is the breathing room for employees to take a walk, throw in a load of laundry, or start dinner, all while getting more work... View Details

Keywords: by Dina Gerdeman

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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21 Nov 2015
HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

design and create these beautiful objects that are also very sustainable and do not harm the environment. And why is this so important? Because at HBS, we try to inspire our students to be leaders who make a difference, make a positive... View Details

Keywords: by Brian Kenny; Fashion

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

near 20 percent online market share. Apparel, greeting cards, party supplies, and office products have reached double-digit penetration as well while sporting goods and cosmetics will likely reach double-digit share in 2011. Pet products and health and View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

first made contact with the firm five years earlier. In a relationship-intensive business, service, communication, and institutional memory are necessary, but not sufficient, he says. Ultimately, quality and beauty are paramount.... View Details

Keywords: by Julia Hanna; Consumer Products

12 Mar 2014
Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

policy and other measures. Of course this is not necessarily a policy prescription: other Asian countries with low levels of inward foreign direct investment, like Pakistan, Myanmar, Cambodia, and North Korea, did not flourish. Q: The View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics; Beauty & Cosmetics; Beauty & Cosmetics; Beauty & Cosmetics

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

Estée Lauder in 1930. Photograph courtesy of Estée Lauder Companies. The daughter of immigrant merchants in Queens, New York, Estée Lauder, born Josephine Esther Mentzer, began selling skin cream to women in New York City beauty parlors... View Details

Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Beauty & Cosmetics; Beauty & Cosmetics

Other Article

#HerImpact: Leading the Innovation Lifecycle

By: Lynda M. Applegate

This blog post describes how entrepreneurs can scale their leadership and organization as they scale their business. View Details

Keywords: Innovation ＆ Entrepreneurship; Life-cycle; Innovation and Management; Entrepreneurship; Beauty and Cosmetics Industry; United States

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Article

Audit Quality and Auditor Reputation: Evidence from Japan

By: Douglas Skinner and Suraj Srinivasan

We study events surrounding ChuoAoyama's failed audit of Kanebo, a large Japanese cosmetics company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese... View Details

Keywords: Audit Quality; Auditor Reputation; Japan; Accounting Audits; Crime and Corruption; Reputation; Beauty and Cosmetics Industry; Japan

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December 2011
Case

Roger Caracappa: Package Deals for the Estée Lauder Companies

By: James K. Sebenius

Roger Caracappa must negotiate a cost-saving, innovative proposal from a potential French supplier that could displace the otherwise satisfactory, long-time incumbent supplier. Shortly after being promoted to executive vice president of the Estée Lauder Companies with... View Details

Keywords: Operations; Supply Chain Management; Change; Innovation and Invention; Cost vs Benefits; Beauty and Cosmetics Industry

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March 2011 (Revised February 2012)
Supplement

Cosmeticos de Espana, S.A. (E)

By: David F. Hawkins

Spanish parent company must decide on the Euro/BsF exchange rate to translate its Venezuelan subsidiary's financial statements into Euros. View Details

Keywords: Financial Statements; Business Subsidiaries; Decision Choices and Conditions; Currency Exchange Rate; Beauty and Cosmetics Industry; Spain; Venezuela

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August 2010 (Revised November 2010)
Supplement

Cosmeticos de Espana, S.A. (C)

By: David F. Hawkins

The third case in the Cosmeticos de Espana case series. What should management's accounting response be to a further devaluation of the Bolivar? View Details

Keywords: Financial Statements; Decision Choices and Conditions; Inflation and Deflation; Currency Exchange Rate; Beauty and Cosmetics Industry; Spain; Venezuela

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Brandless: Disrupting Consumer Packaged Goods

From Regional Star to Global Leader

Natura Cosméticos, S.A.

The Accidental Innovator

Kind of Blue: Pushing Boundaries with Miles Davis

Body Shop International

Mobile Banking for the Unbanked

Nivea (A)

The New Rules for Remote Work: Pandemic Edition

Leadership and Teaming

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

Retailing Revolution: Category Killers on the Brink

Luxury Isn’t What It Used to Be

Entrepreneurship and Multinationals Drive Globalization

Building a Powerful Prestige Brand

#HerImpact: Leading the Innovation Lifecycle

Audit Quality and Auditor Reputation: Evidence from Japan

Roger Caracappa: Package Deals for the Estée Lauder Companies

Cosmeticos de Espana, S.A. (E)

Cosmeticos de Espana, S.A. (C)

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