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  • 04 May 2011
  • Research & Ideas

Is Web Surfing Distracting Your Workers?

according to new research. The researchers found that the students facing temptation were more apt to make mistakes and were less productive By banning web surfing, employers are essentially asking their workers to resist temptation until they can go View Details
Keywords: by Michael Blanding
  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

Classmates in an effort to elevate this message: “On behalf of your Black classmates: we’re not okay, and you shouldn’t be either”. The letters are meant to remove the onus too often placed on Black students to discuss and teach fellow... View Details
  • 04 Mar 2014
  • First Look

First Look: March 4

  Publications August 2013 Jossey-Bass Teaming to Innovate By: Edmondson, Amy C. Abstract—Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they... View Details
Keywords: Sean Silverthorne
  • Web

HBS Latino Student Association Spotlight: Mireya Iglesias Ayala (MBA 2025) - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
  • 04 Oct 2019
  • Blog Post

Finding My Passion in the Startup Space

rewards were huge, as I was able to join a startup in Silicon Valley, work and learn from amazing people, and launch and manage new product lines in the home services space. For someone who is passionate about startups, living in Silicon... View Details
  • 11 May 2022
  • Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

not have to give up on any of my dreams. What is the hardest part about being a mom at HBS? Being expected to function the same as everyone else, with half the amount of sleep. How do you make it all work? Dividing responsibilities at... View Details
  • Blog

Reinventing the GMP Experience

Programs, we integrate on-campus modules with virtual modules to help participants minimize time away from the office and home while still maximizing learning. With the General Management Program (GMP), we have gone even further to enable... View Details
  • 2008
  • Book

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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  • 28 Apr 2020
  • Blog Post

A Crash Course in Saving a Family Business

return home to Queens, NY, to both complete her first-year MBA studies online, and launch an e-commerce site to help her parents’ small business, Bean&Bean Coffee Roasters, stay afloat. “It’s been surreal. This morning, I had a... View Details
  • 09 May 2016
  • Blog Post

What To Know For An International Job Search

may not always appreciate your transferrable skills. If you are an expat returning to your native country after being away for more than five years, home may now seem especially distant as your friends and... View Details
  • 15 May 2020
  • Blog Post

Words from an HBS Partner: Reflections on the Partner Experience

As the time to say goodbye to HBS and our home in Cambridge comes around, I can’t help but reflect on our move here and the thoughts that were running through my head at the beginning of our first semester. Thoughts of worry and... View Details
  • 06 Sep 2022
  • Blog Post

To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming... View Details
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

me, in either a team or a one-on-one setting." Continues Klump, "I understood enough of Chinese culture to know that you rarely, if ever, confront someone in a group setting, as maintaining face is important. So I waited to have... View Details
Keywords: by Garry Emmons
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 27 Jun 2019
  • Blog Post

Dance to the Music: How Noa Torok Found Her Dream Job at SoundCloud

Noa Torok, MBA 2019, came to HBS with a blank slate. “I arrived with zero expectations,” she says. “I had no idea what I wanted to do.” Her prior experience had shown her the opposite – what she did not want to do. After studying both law and business management in her... View Details
Keywords: Entertainment / Media / Sports
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

persevered and thrived despite personal, social, and professional obstacles. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=409057 A Managerial Perspective on Clinical Trials Harvard... View Details
Keywords: Martha Lagace
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

brand in your home base because then you understand the character of your brand, the virtues of your brand, and understand the core that drives your brand. And if you respect... View Details
Keywords: by Sean Silverthorne; Advertising
  • 9 AM – 10 AM EDT, 20 Mar 2019
  • HBS Online

HBS Online Business Analytics

Develop a data mindset and the analytical skills to interpret and communicate data. This course will demystify data analysis and equip you with concrete skills to apply in your work or further studies. Program Dates: March 20, 2019 - May 15, 2019 View Details
  • 24 Jun 2019
  • Blog Post

Dance to the Music: How Noa Torok Found Her Dream Job at SoundCloud

Noa Torok, MBA 2019, came to HBS with a blank slate. “I arrived with zero expectations,” she says. “I had no idea what I wanted to do.” Her prior experience had shown her the opposite – what she did not want to do. After studying both law and business management in her... View Details
  • 13 Jun 2005
  • Research & Ideas

Rescuing Products with Stealth Positioning

its market penetration—like that of rivals Microsoft (with the Xbox) and Nintendo (with the GameCube)—has been limited by a narrow customer base of mostly males in their late teens and twenties. Sony's goal is to make the PlayStation a broad platform for View Details
Keywords: by Youngme Moon