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  • 10 Nov 2022
  • Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

less likely to be seen as suitable leaders.” “In cooperative workforces where social skills are highly valued, being seen as nice and equality-oriented could be an advantage,” Exley explains. “On the other hand, if we’re talking about... View Details
Keywords: by Shalene Gupta
  • 2012
  • Discussion Paper

Labor Productivity and Quality Change in Singapore: Achievements in 1974-2011 and Prospects for the Next Two Decades

By: Koji Nomura and Tomomichi Amano
Labor productivity growth in Singapore that has grown at a rate of over 3.0 percent per year since 1970s considerably slowed down to 0.5 percent on average per annum in the latter half of the 2000s. The purpose of this paper is to ask, first, to what extent Singapore’s... View Details
Keywords: Labor; Performance Productivity; Quality; Economic Growth; Singapore
Citation
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Nomura, Koji, and Tomomichi Amano. "Labor Productivity and Quality Change in Singapore: Achievements in 1974-2011 and Prospects for the Next Two Decades." Discussion Paper, Keio Economic Observatory, 2012.
  • 27 Jul 2021
  • Op-Ed

What Pirates Can Teach Us About Leadership

mattered. What matters is skills and commitment, not background. As they sailed the high seas, pirates picked up mariners from different races, religions, and ethnicities, which made for a cosmopolitan lot. Though slavery was common on... View Details
Keywords: by Francesca Gino
  • 03 May 2011
  • First Look

First Look: May 3

http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and Pivot Keep Your Weary Workers Engaged and Motivated According to a recent Gallup survey, less... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

the shop floor. The second concerned the ways in which firms used that data in meetings and how they set targets, from upper management to frontline workers. The third had to do with human resources, looking at how workers were hired,... View Details
Keywords: by Michael Blanding
  • 2021
  • Working Paper

Going to Extremes: Crucibles, Multiple Sensitive Periods, and Career Progression

By: Prithwiraj Choudhury, Sunasir Dutta, Hise O. Gibson and Eric Lin
We study the effects of crucible experiences along multiple sensitive periods on career progression. While prior literature has hinted that individuals can be imprinted during multiple sensitive periods, not just during the early career, there has been scant attention... View Details
Keywords: Jobs and Positions; Personal Development and Career; Management Skills; Human Capital
Citation
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Choudhury, Prithwiraj, Sunasir Dutta, Hise O. Gibson, and Eric Lin. "Going to Extremes: Crucibles, Multiple Sensitive Periods, and Career Progression." Harvard Business School Working Paper, No. 22-006, August 2021.
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

internet, especially in high-tech clusters—geographic regions where skilled worker wages increased faster than in the rest of the country. To chart the rise and fall of IT salaries, the researchers examined... View Details
Keywords: by Rachel Layne; Information Technology
  • 22 Sep 2009
  • First Look

First Look: September 22

sales per worker does not support the higher returns for entrepreneurship rationale. Our evidence suggests that entrepreneurship is higher when fixed costs are lower and when there are more entrepreneurial people. Download the paper:... View Details
Keywords: Martha Lagace
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

systematic program for identifying and serving its key clients, developed in collaboration with Cranfield School of Management. It is these clients that will be the focus of the efforts for the CDC. In addition, the firm has co-developed a training program with... View Details
Keywords: Martha Lagace
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

move will leave behind several hundred workers (out of the 2,100 whose jobs that will be terminated) whose skills may not be transferable, especially in today’s high tech labor market. The economic impact on... View Details
Keywords: by James L. Heskett; Manufacturing
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details
Keywords: by Dina Gerdeman
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

provided political and religious groups with a way to compete against their rivals for followers. Moreover, with more fluid class boundaries than in European countries, the skills of salesmanship, especially beginning in the late... View Details
Keywords: by Laura Linard
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

Publication:Organization Science (forthcoming) Abstract How workers experience and express status loss in organizations has received little scholarly attention. I conducted a qualitative study of a French high-tech company that had... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

skilled workers. Sometimes it's best to avoid following the herd and seek out an original niche. That was the road taken by animation studio Pixar, which established itself near the mudflats of Emeryville, across the bay from San... View Details
Keywords: by Dina Gerdeman
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

action.” Yakult delivers water and instant noodles to survivors They are called the “Yakult Ladies,” a team that delivers probiotic drinks manufactured by Yakult to customers’ homes. Shortly after the earthquake and tsunami destroyed Fukushima, CEO Hiromi Watanabe... View Details
Keywords: by Dina Gerdeman
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

trials be run in-house or outsourced? Should Carson hire employees who might eventually be laid off—an unpopular option in Japan—or could he find a company with enough cultural sensitivity to run the trials in Asia? Carson would have to rely on his intrapreneurial... View Details
Keywords: Dina Gerdeman
  • July – August 2011
  • Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
Citation
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Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

150 MBA students about the listening skills of their classmates. After ranking themselves on a personality scale, students were asked to answer four questions, including: “If you were having a conversation with [classmate], to what extent... View Details
Keywords: by Pamela Reynolds
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