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  • All HBS Web  (562)
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    • News  (112)
    • Research  (348)
    • Multimedia  (1)
  • Faculty Publications  (135)
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  • 31 Jan 2007
  • HBS Case

When Good Teams Go Bad

Concludes Polzer, "The best teams are those that not only combine the skills of their members successfully to fit the demands of their task but also energize team members through the bonding that comes with striving toward a common goal. It's important to... View Details
Keywords: by Garry Emmons
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

every interaction, shut down creativity, and undermine productivity. Take the case of Jeff, a team leader at a Fortune 100 company who was working on a large, long-term, high-pressure project. Each Tuesday, Jeff and his peers had a project View Details
Keywords: by Leslie A. Perlow
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective... View Details
Keywords: by James Heskett
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

example, at a call center in which the number of calls fluctuates. In other cases, however, managers may allocate work poorly, leaving employees with nothing to do, or equipment could malfunction or break down, leaving workers unable to... View Details
Keywords: by Michael Blanding
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

[This is the fifth installment in a monthly series on management issues in the time of COVID-19.] We have asked approximately 600 CEOs to share with us the most pressing challenges that are keeping them awake at night in the midst of the... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 15 Nov 2018
  • Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
Keywords: by Sean Silverthorne; Agriculture & Agribusiness
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

job is self-contained, meaning a person sits at a desk all day without interactions with others, whereas the span of influence will be wide if the person must touch many people, especially others outside the unit, to succeed. A manager at... View Details
Keywords: by Dina Gerdeman
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

Much of the substance of 20th century management was worked out at GM. Let's hope that crisis will summon the will to make the changes that are needed. If not, the next Detroit may be in China, and sooner than we think. Joseph L. Bower,... View Details
Keywords: by Staff; Auto
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

sitting on a rare opportunity, and they must be systematic in how they take advantage of it if they want to make positive changes," says George, a Professor of Management Practice at HBS and the former chairman and CEO of Medtronic,... View Details
Keywords: by Martha Lagace
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-080.pdf Turning Waste into By-Product (revised) Author:Deishin Lee Abstract We determine, in a competitive setting, the optimal operating regimes for a firm that... View Details
Keywords: Martha Lagace
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

because of caregiving needs, the costs could be significant. Add in wasted investments in ineffective or underused benefits and this hidden crisis becomes clear, Fuller says. Building a “care culture” Caregiving has long been an invisible... View Details
Keywords: by Danielle Kost; Health
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

sign up for the job to stare at a screen. They are doing this to provide care for people,” says one of the study’s co-authors, Joel Goh, a visiting scholar in the Technology & Operations Management Unit at Harvard Business School. “It... View Details
Keywords: by Michael Blanding; Health
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

environment is much less rich than in other countries/sectors and in which managers are concerned about measuring the effectiveness of their commercial actions. Among the most immediate decisions they need to make is the size of the... View Details
Keywords: Martha Lagace
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

versa) based on just a few successes or failures. This underscores the limitations of relying solely on stars' historical box-office performance to forecast their future performance. Q: What are the implications for managers in the motion... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

About $162 billion was spent in 2012 in the United States on corporate training—in what Harvard Business School Professor Michael Beer calls the “the great training robbery.” Beer, the Cahners-Rabb Professor of Business Administration, Emeritus, says money pumped into... View Details
Keywords: by Roberta Holland; Education
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

Emerging markets such as the BRIC countries—Brazil, Russia, India, and China—entice and intimidate. When managers are asked what is special about emerging markets, they typically point to rapid economic growth, potential competitors, and... View Details
Keywords: by Martha Lagace
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

superfluous. If fraud is impossible, then why should we waste our time looking? Q: How could someone commit fraud in that scenario? A: First, suppose there was tracking software on a user's computer. Many consumers have had this problem.... View Details
Keywords: by Martha Lagace; Video Game; Web Services
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

management strategy for nonprofits is still relatively uncommon. Oftentimes an organization might be engaged in a partnership at one point or another, or be a member of an umbrella organization ... but it's not really a network approach... View Details
Keywords: by Martha Lagace
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent markets, pressure is intense to... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
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