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  • All HBS Web  (1,070)
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    • News  (355)
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  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

work presentation or exams, may help you focus on concrete details of the future situation that you might otherwise overlook. In her book Giving Voice to Values, Mary Gentile offers a framework to help managers prepare for difficult... View Details
Keywords: by Sean Silverthorne
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

Lagace: How can marketers help the world's poor? Rangan: They can bring a marketing process to think through how the allocation of resources happens. We need the voice of all stakeholders. Some of the stakeholders don't seem to have a... View Details
Keywords: by Martha Lagace
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

purpose were also suggested. Shann Turnbull, for example, would look for the presence of “’polycentric governance’ (that) requires adding the voices of stakeholder boards to create a basis for negotiating win-win solutions without... View Details
Keywords: by James Heskett
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Following the murder of George Floyd in 2020, business leaders vowed to change organizational culture to increase diversity and inclusion. Some companies established more robust employee affinity groups, others diversified the voices on... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

group. But it’s not going to help us if we all can’t open, if none of us continue to exist.” "I think there’s been a disconnect between what people are willing to pay for a dinner out and what it’s actually costing restaurants to make and serve it.” Added Keller,... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

tellers. Among the findings related to nonstrategic cues: On average, liars used more swear words than did truth tellers—especially in cases where the recipients voiced suspicion about the true amount of the endowment. "We think this... View Details
Keywords: by Carmen Nobel
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

everyone feels they are on the same team. 3. Supporting one another leads to what would otherwise be impossible. There are two key foundations of improv: trusting our inner voice and supporting others unconditionally. These ideas allow... View Details
Keywords: by Francesca Gino
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

non-financial goals in judging performance, or greater voice for employees? Or would it return us to a world of poison pill protection against takeovers, less say over corporate matters for shareholders, and slower-acting boards in the... View Details
Keywords: by James Heskett
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

family informed about these. Help the family reach decisions and speak with one voice about its goals. Keep the board of directors informed about family views about the company and maintain a dialogue with the board about key business... View Details
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

consistent finding across much of the research on teams and psychological safety, across a variety of industries. “Higher-status people are more likely to feel confident that their voice is welcomed,” she says. Next, the researchers... View Details
Keywords: by Kristen Senz; Health
  • 22 Feb 2018
  • Book

The New History of American Capitalism

through the late twentieth-century scholarship that sought to locate and date the American “market revolution,” contending over the visions of political voice and material development embedded in agrarian, “republican,” and “liberal”... View Details
Keywords: Manufacturing
  • 29 Jan 2024
  • Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
  • 02 Jul 2013
  • First Look

First Look: July 2

  Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match between firms and managers. The... View Details
Keywords: Anna Secino
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

releases will get better." The only way to attract great typists would be for voice recognition to be faster and more accurate than typing. This is a very high technical hurdle. Where has voice-recognition technology begun to take... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

for granted, ever. Today, social media can quickly amplify the views of even a few vocal opponents, giving voice to latent negative concerns of many otherwise passive groups. As Amazon learned, an apparent “movement” can seemingly spring... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

Investors and market watchers noted Amazon’s less-than-stellar forays into health care, while privacy advocates raised concerns about Amazon’s access to patient medical data. Still others have voiced hopes Amazon will bring much-needed... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

almost impossible to give instructions specific enough to eliminate all misunderstanding or cover every contingency. They find circumstances have changed, invalidating your directions and forcing them to improvise. They dislike being bossed around. Peremptory orders... View Details
Keywords: by Carmen Nobel
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

QT has resource groups where employees regularly get together and discuss problems and improvement opportunities. Many of these opportunities end up being implemented across the chain. "It's amazing how clearly the employees' voices... View Details
Keywords: by Julia Hanna; Retail
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

voices in the Defense Department were calling for the United States to reduce its involvement. President Truman even called for turning the canal over to the United Nations, baldly stating, "Why don't we get out of Panama... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

they are studying, documenting their voices and their visions—their authority, knowledge and wisdom. The drawing of the portrait is placed in social and cultural context and shaped through dialogue between the portraitist and the subject,... View Details
Keywords: by Martha Lagace; Education
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