Value Added - Publications - Faculty & Research

06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

with success tend to look to others to gain satisfaction, and often appear self-centered and egotistical. They start to believe their own press. As leaders of institutions, they eventually believe the institution cannot succeed without them. The Leadership Trap While... View Details

Keywords: by Bill George

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

business on a new and unsustainable path. One day, while hand-packing an ice cream order, the couple noticed that Robert Iger, CEO of Disney at the time, was the customer who would receive it. They added a cookbook and a personal note in... View Details

Keywords: by Pamela Reynolds

15 May 2015
Research & Ideas

Kids Benefit From Having a Working Mom

that women who are raised by a working mom actually spend more time with their kids," McGinn says, adding that this includes women who grew up to become working moms themselves. "There's a lot of parental guilt about having both parents... View Details

Keywords: by Carmen Nobel

22 May 2024
HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

brands after learning about them from TikTok creators versus advertising from companies. But even ads created specifically for TikTok had a 27 percent higher “completion rate”—when viewers watch the whole ad— than View Details

Keywords: by Rachel Layne; Technology

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

give greater emphasis to values in the company’s credo supporting diversity, equity, and inclusion (DEI). Evidence cited in support of the changes included: Eighty-one percent of employees would consider leaving their current organization... View Details

Keywords: by James Heskett

18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

knowledge of that specific industry, whether it's pharmaceutical or manufacturing or hospitality or rocket science.” Cracking the code of PE-backed firms The authors looked at 193 companies bought by PE firms from 2010 to 2016 valued at... View Details

Keywords: by Rachel Layne; Financial Services

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

suggests that spectators also value something far simpler: the suspense of not knowing who will win. In fact, stadiums sell more tickets when the outcome of a game is less predictable, says a study by Harvard Business School Professor... View Details

Keywords: by Rachel Layne; Sports

25 Jan 2016
Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

Initial Offer Precision and M&A Outcomes. Their research builds on several previous social psychology studies showing that people place more value on precise numbers than on relatively round numbers. People tend to assume, true or... View Details

Keywords: by Carmen Nobel

29 Nov 2010
HBS Case

United Breaks Guitars

attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United Airlines. Posted on YouTube on July 6, 2009, the video was tweeted by Carroll's friends, posted on social news sites, shared with... View Details

Keywords: by Julia Hanna

18 Mar 2013
HBS Case

HBS Cases: LEGO

at all, and restocking could take months. "You had this multiplier effect of added complexity that went through the entire supply chain," Thomke says. The LEGO Group had also gotten too far away from the core View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

18 Oct 2013
Working Paper Summaries

Monetary Policy Drivers of Bond and Equity Risks

Keywords: by John Y. Campbell, Carolin E. Pflueger & Luis M. Viceira

15 Jul 2013
Research & Ideas

Five Imperatives for Improving Health Care

below: Making value the central objective: Regarding the current quality of US health care, survey respondents expressed varied sentiment: 14 percent were "strongly positive," 20 percent "strongly negative," and the... View Details

Keywords: by Carmen Nobel; Health

13 Mar 2023
Op-Ed

How Leaders Should Leave

want to acknowledge the value you have added to the organization and publicly wish you success in your endeavors. It’s important that you ask your boss if you can see and contribute to the announcement... View Details

Keywords: by John Quelch

28 Mar 2016
Research & Ideas

What's a Boss Worth?

them look better. But how much of an effect does a good or bad boss have on workers, really? Harvard Business School Assistant Professor Christopher Stanton sets out to ask that question in The Value of Bosses, a paper recently published... View Details

Keywords: by Michael Blanding; Service

26 Jan 2010
First Look

First Look: Jan. 26

Working PapersCompeting Ad Auctions: Multi-homing and Participation Costs Authors:Itai Ashlagi, Benjamin Edelman, and Hoan Soo Lee Abstract We model competing auctions for online advertising, with attention to the participation costs... View Details

Keywords: Martha Lagace

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

(iStockphoto/visualspace) When former Google CEO Eric Schmidt tells how the company’s ad algorithm—the heart of its financial success—was revamped, here’s what he says: One Friday afternoon in May 2002, (company co-founder) Larry Page was... View Details

Keywords: by James Heskett

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

noticeably lacking at Enron. These processes include: Liberating evaluation processes by adding qualitative judgment to whatever standard quantitative measures of performance that business plans may require Designing and implementing... View Details

Keywords: by Martha Lagace; Energy; Utilities

25 Jul 2023
Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

cross-sector and cross-border partnerships needed to execute the model. Adding new information about how pharmaceutical companies handle global public health challenges. Jessica Martinez, a former Big Pharma executive who joined the Bill... View Details

Keywords: by Esther Schrader; Pharmaceutical; Health

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

watch to see if consumers will fall back to their previous behaviors,” she says. “They likely will unless there’s a significant driving force keeping them in the new behavior or a tremendous value to them from continuing with it.” Avery... View Details

Keywords: by Anna Lamb, Harvard Gazette

28 Feb 2018
Sharpening Your Skills

Master the Team Meeting

be looked forward to? That we felt they were time well spent with our colleagues and added value to our roles in some meaningful way? There’s no reason you have to suffer or make your teams suffer through... View Details

Keywords: by Julia Austin

Publications