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  • All HBS Web  (1,644)
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    Tatiana Sandino

    Tatiana Sandino is the Arthur Lowes Dickinson Professor of Business Administration in the Accounting and Management Unit, most recently teaching and undertaking the role of course head for the required first-year MBA course Financial Reporting and Control. She has... View Details

    Keywords: service industry; service industry

      F. Warren McFarlan

      Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

      Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry

        Samuel G. Hanson

        Samuel G. Hanson is the William L. White Professor of Business Administration at Harvard Business School, a Research Associate at the National Bureau of Economic Research, and a Faculty Affiliate of the Harvard Economics department. He teaches Finance 1... View Details

        Keywords: financial services; financial services; financial services; financial services; financial services; financial services

          Samuel L. Hayes

          Samuel L. Hayes holds the Jacob H. Schiff Chair in Investment Banking Emeritus, at the Harvard Business School.  He has taught at the School since 1970, prior to which he was a tenured member of the faculty of the Columbia University Graduate School of Business. He... View Details

          • 14 Oct 2008
          • Research & Ideas

          Should You Bring Advertising Expertise In-House?

          developing in-house advertising capabilities, especially in technology-oriented and creative industries. Working with Silk on the study were Sharon Horsky of Bar-Ilan University and Steven C. Michael (HBS PhDBE '93) of the View Details
          Keywords: by Sarah Jane Gilbert; Advertising

            How the Internet Became Commercial

            In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from... View Details

              Satish K. Tadikonda

              Satish Tadikonda is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School. In the MBA program, Satish teaches The Entrepreneurial Manager, a required first-year MBA course, and Entrepreneurship in Life Sciences, an elective course for... View Details

                Jill J. Avery

                Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

                Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels & motels; food; beverage
                • Research Summary

                Overview

                Inside the State: Bureaucratic Norms and Primary Education in Rural India (Book manuscript in progress)

                When and how do poor democracies implement primary education effectively? India has earned accolades for its robust democracy. Yet the state’s historic... View Details
                Keywords: Education Reform; Bureaucracy; Policy Implementation; India

                  Ray A. Goldberg

                  A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

                  ... View Details

                  Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine

                    Roy D. Shapiro

                    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

                      Michael W. Toffel

                      Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

                      • 12 Jul 2004
                      • Research & Ideas

                      Michael Porter’s Prescription For the High Cost of Health Care

                      Under positive-sum competition, providers would not attempt to match competitors' every move. Instead, they would develop clear strategies around unique expertise and tailored facilities in those areas where they can become distinctive. Most hospitals would retain a... View Details
                      Keywords: by Michael E. Porter; Health

                        Michael E. Porter

                        Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

                        Keywords: service industry; service industry; service industry; service industry; service industry; service industry; service industry; service industry; service industry

                          Andre F. Perold

                          André Perold is a Founder, Partner, and Chief Investment Officer of HighVista Strategies, a Boston-based investment firm. HighVista focuses on investing in structurally inefficient public and private markets, including in life sciences,  lower middle market private... View Details

                          Keywords: financial services; financial services; financial services; financial services; financial services
                          • 11 Jan 2000
                          • Research & Ideas

                          Calling All Managers: How to Build a Better Call Center

                          company can triumph. That's especially true in the financial services industry, where call centers have moved beyond their most obvious function—as low-cost channels for resolving a myriad of customer concerns—to become powerful means of... View Details
                          Keywords: by Martha Lagace; Service; Service

                            Christina M. Wallace

                            A self-described “human Venn diagram” Christina Wallace has crafted a career at the intersection of business, technology, and the arts. She is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business... View Details

                            Keywords: service industry; service industry; service industry; service industry; service industry

                              Vikram Gandhi

                              Vikram S. Gandhi is the Gerald P. Kaminsky Senior Lecturer of Business Administration in the General Management Unit. He has developed and teaches two new courses in the Elective Curriculum of the MBA Program. The first is a finance and investing course, Sustainable... View Details

                              Keywords: financial services

                                Clayton S. Rose

                                Clayton Rose is Baker Foundation Professor of Management Practice and teaches the course Accountability in the Advanced Management Program. His case writing is focused on the how leaders consider the... View Details

                                Keywords: financial services

                                  Randolph B. Cohen

                                  Randolph B. (Randy) Cohen is the MBA Class of 1975 Senior Lecturer of Entrepreneurial Management in the Finance Unit at Harvard Business School. Cohen’s main research focus has been the identification of top investment managers and the prediction of manager... View Details

                                  Keywords: financial services; financial services
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